--- description: Learn how Neos can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Neos. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Neos Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Neos](/software/125343/needles) # Neos Canonical: https://www.getapp.co.uk/software/125343/needles Page: 1 / 9\ Next: [Next page](https://www.getapp.co.uk/software/125343/needles?page=2) > Neos is a cloud-based case management software built specifically for legal practices. The platform automates administrative tasks and workflows while providing customized dashboards for comprehensive case management. Built on Microsoft Azure for enhanced security, Neos offers document management capabilities, client communication tools, and AI-powered features that help law firms reduce time spent on administrative work. > > Verdict: Rated **4.4/5** by 200 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 200 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Assembly Software - **Location**: Owings Mills, US - **Founded**: 1985 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Per User - **Pricing Details**: Want to get on board with a case management platform with five-star customer support, free on-demand training 24/7, and a comprehensive certification program? Try Neos: your firm's cloud-based case management silent partner\! Boost productivity, crush manual tasks with AI, and unlock data-driven success from a single platform. - On-demand training videos - FREE Neos Certification program - Monthly FREE live training webinars - Award-winning U.S. based support - Frequent product releases - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Budgeting/Forecasting - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools ## Integrations (25 total) - 8am LawPay - Alert Communications - Case Status - Docusign - Equitrac Express - Hona - InfoTrace PLUS - InfoTrack - Kenect - LawToolBox - Mailchimp - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Law Practice Management Software](https://www.getapp.co.uk/directory/120/law-practice-management/software) ## Related Categories - [Law Practice Management Software](https://www.getapp.co.uk/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.co.uk/directory/124/legal-case-management/software) - [Legal Document Management Software](https://www.getapp.co.uk/directory/763/legal-document-management/software) - [Enterprise Legal Management Software](https://www.getapp.co.uk/directory/3816/enterprise-legal-management/software) ## Alternatives 1. [Clio](https://www.getapp.co.uk/software/91415/clio) — 4.7/5 (1691 reviews) 2. [LEAP](https://www.getapp.co.uk/software/104595/leap) — 4.2/5 (529 reviews) 3. [8am MyCase](https://www.getapp.co.uk/software/91266/mycase) — 4.6/5 (784 reviews) 4. [8am CasePeer](https://www.getapp.co.uk/software/107329/casepeer) — 4.8/5 (203 reviews) 5. [Litify](https://www.getapp.co.uk/software/120287/litify) — 4.4/5 (138 reviews) ## Reviews ### "NEOS is THE BEST\!" — 5.0/5 > **Anna** | *14 December 2023* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Everything you can think of that is necessary for legal case management, is contained within Neos. Moreoever, Neos is committed to keeping the platform updated, so they are constantly adding and upgrading. > > **Cons**: Neos can seem pricey to begin with, but well worth the investment. It will likely pay for itself in your ability to take on and manage more cases. > > Neos is a case manager's best friend. The initial change from a server based program to a cloud based program was challenging. Learning new things is good, but can also be frustrating. Once I learned how to use Neos and how it integrated with our other apps, I would never go back to any other option. ----- ### "Neos Satisfaction Survey" — 4.0/5 > **Audra** | *24 December 2025* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: The organizing abilities, the info linking abilities as well as the linking info to companion cases. > > **Cons**: The Em tagging and how the features to not activate consistently. I may find more as we get more into utilizing it but we are fairly new and still building to it. > > SO far its been great but we are still building to fit our needs and as indicated above I may find more as we get more into utilizing it but we are fairly new and still building to it. ----- ### "DON’T MAKE THE SAME MISTAKE WE DID" — 1.0/5 > **Gina** | *3 January 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: None. Absolutely not a single one. Neos is terrible. > > **Cons**: DO NOT USE THIS COMPANY. Needles was great, but there is absolutely nothing good about Neos. > > Terrible. Pitiful customer service and the product is terrible. Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate\! ----- ### "Case Management" — 5.0/5 > **Coral** | *16 December 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I love how easy Assembly Neos is to use. I had no prior experience working for a law firm, yet I found it simple to learn and get the hang of things. Everything I can think of is organized, and the ability to create custom tabs for your law firm is really helpful. The integrations with QuickBooks and Case Status really put everything at my fingertips. > > **Cons**: I definitely think there can be some areas of improvement. Sometimes we have issues with the merging on the email app with tagging, but not much. > > I use Assembly Neos for legal case management, helping me resolve organization issues and enhance client communication. I love its ease of use and customization features. Some improvements could be made with email app merging, but overall, it's beneficial, integrating well with QuickBooks and Case Status. ----- ### "A great platform for seamless integration" — 5.0/5 > **Kayla** | *29 December 2025* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: I really love how easy Neos is a "one stop shop" for all areas of case management. I like how it covers everything from document management and collection, contacts, time entries and more to create a lot of in sync harmony for my cases. I also love that I can directly tag emails into the platform so my emails can integrate easily. > > **Cons**: Because Neos is so inclusive, it took a little while to navigate. Some of the tabs/features we don't necessarily use in our practice and it can be overwhelming having so many options/tags. I think there are ways to personalize your experience but there are so many features I haven't quite had a session on just style personalization. > > Overall, I really like the platform and would highly recommend it. My only suggestion would be to have recurring training session for new features/personalization and. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.co.uk/software/125343/needles?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/125343/needles) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data