About Papaya Global
Papaya is a cloud-based solution, which assists multinational businesses with managing global payroll, cross-border payments, and contractors. Key features include cost breakdown analysis, data security, benefits administration, and records management. The integrated suite offers tools for hiring, onboarding, managing, and paying employees in one end-to-end solution.
The Papaya platform helps users streamline the hiring process across multiple countries and jurisdictions using a third-party Employer of Record (EoR), as well as manage classification and payments for domestic and foreign contract workers. It enables the collection of employee documentation on country-specific forms and sends alerts to employers for documents when review is needed. Plus, managers can automate payroll processing in multiple currencies and monitor workforce spending on a centralized dashboard.
Papaya offers integration with third-party HR and ERP systems including Concur, Workday, BambooHR, NetSuite, Expensify, and more. It allows teams to maintain compliance by storing workers' forms, invoice templates, documents, and report formats as per the needs of each country or jurisdiction. Besides, workers can receive their payslips in their native language through a secure portal.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Key benefits of Papaya Global
* Total Payroll Costs - Analyze current employment costs and trends across regions
* Payroll Automation - A single dashboard to view, review and approve payroll in full compliance
* Collaborative HRIS Tools
Plan your employee experience with onboarding tools, time-off management, and much more
Devices
Business size
Markets
United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, China, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, Italy, South Korea, Luxembourg, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Saudi Arabia, Sweden, Singapore, United States, South Africa and 27 others
Supported Languages
English, French, Spanish
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Papaya Global: 58
Alternatives
ADP Streamline
Factorial
Workzoom
Darwinbox
Reviews
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Write a Review!- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A comprehensive, scalable and user-friendly platform
Reviewed on 05/11/2020
Our overall experience has been very positive and Papaya is a platform we regularly recommend to...
Our overall experience has been very positive and Papaya is a platform we regularly recommend to other HR teams.
Pros
The platform itself makes it very easy to administer payroll changes across our global workforce and have full visibility of this. It has cut down on payroll administration and was also a substantial cost reduction in administering EOR services compared to previous vendors. The customer support team is friendly, quick to respond and communicate progress well particularly during onboarding stages.
Cons
Only a minor point but as we expand into more regions the separate invoicing process will become more of an administrative burden and we'd love to explore ways to consolidate this as much as possible.
- Industry: Computer Software
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recommended
Reviewed on 05/09/2021
Pros
Unifies and simplifies monthly processes. Integrates with other information systems
Cons
Platform is not self service enough. BI tool must improve
Alternatives Considered
ADP StreamlineReasons for Switching to Papaya Global
Innovative platform Better price- Industry: Music
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Papaya's platform and service does not match its mission statement.
Reviewed on 11/09/2021
My experience can be summed up with two words; "extreme disappointment". We have bene using the...
My experience can be summed up with two words; "extreme disappointment". We have bene using the system since around May of 2021 for one country with 15-25 employees. The first three payrolls were a mess, where employees did not receive payment in time, exposing my company to liability. Further, payments required by law to social security, etc., were also mishandled for about 2 months. I honestly do not understand how Papaya can service a multinational like Microsoft, with probably thousands of employees all over the world, when they cannot handle 15-25 employees in one country. The worst part, is that the contract asks for a 12 month notice if you wish to end the business relationship. I strongly encourage all potential customers to read the small print so you do not become a hostage to such a strict condition.
Pros
I am not sure there is any feature I "like the most".
Cons
I find many aspects cumbersome. It is often confusing to navigate through the website and many times not all information fits in the screen. I have to scroll forever to get all info/data, even if there is more than enough space in my screen for all data to show. Sometimes, I cannot even get tot he last record, unless I select "50" records to show at a time. I often also see data overlapping on top each other, further increasing the frustrations of using the system. When I click on a "project" (a specific country location), if I go from one payroll tab to another, the system automatically assumes I am now in the "project" that is first in alphabetical order. I am also unable log in with a saved link or bookmark in my browser. I always have to go back to my original email and click on the sign on button in the email. The user experience overall is not a good one.
- Industry: Information Technology & Services
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall satisfied, but not perfectly satisfied
Reviewed on 03/09/2021
Papaya Global is awesome overall. It's expensive though. The management fee is sometimes as high as...
Papaya Global is awesome overall. It's expensive though. The management fee is sometimes as high as one person's salary. But representatives are responsive.
Pros
The platform is very straightforward. And Papaya is always optimizing the system.
Cons
(1) Expense folder - I sometimes want to delete the items I uploaded, but this feature is not available. I made a request to grant the authority a while ago, but it's not there yet. (2) System error recovery is slow. When there is an issue and I report it by providing all the screenshots and explanations, it still takes a long time to fix the problem. (3) It's just really painful when I check invoices since I go over each item, and there is usually a mistake the employer or Papaya made. So I really have to carefully check each invoice, which is a lot of work.
- Industry: Internet
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Papaya global
Reviewed on 08/11/2020
Great experience so far.
Great experience so far.
Pros
Ease of use
Nothing to manage on the user side of this software - Papaya does it for you
GDPR compliant
The reports are easy to use and save me hours of work compared to our old system.
Cons
If you have a Change of entity in a country. The old branch and new entity have separate files. So historical information is in a different file/area.
Papaya Global FAQs
Below are some frequently asked questions for Papaya Global.Q. What type of pricing plans does Papaya Global offer?
Papaya Global offers the following pricing plans:
- Starting from: View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Payroll version costs $ 20 - 100 per employee, per month Global EOR costs $ 770 - 1000, per employee, per month Contractor Management and IC compliance costs $ 50 -100 per employee, per month Contact Papaya Global for more information on pricing.
Q. Who are the typical users of Papaya Global?
Papaya Global has the following typical customers:
11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Papaya Global support?
Papaya Global supports the following languages:
English, French, Spanish
Q. Does Papaya Global support mobile devices?
Papaya Global supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Papaya Global integrate with?
Papaya Global integrates with the following applications:
BambooHR, Expensify, Namely, NetSuite, Priority Software, SAP Business One, SAP Concur, SAP SuccessFactors HXM Suite
Q. What level of support does Papaya Global offer?
Papaya Global offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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