About Papaya Global
Papaya Global is a SaaS fintech company providing global payroll technology and the only one with an embedded payments platform designed for the workforce needs of global enterprises.
Papaya's comprehensive technology, known as Papaya Payroll OS, provides global payroll with automation, compliance, flexibility, and security. The platform gives finance teams the visibility and control to master workforce spending and payments — with full liability if anything goes wrong.
Papaya's integrated approach connects the dots of global payroll, unifying and standardizing data and processes from HCM and ERP tools to create a single source of truth. It turns payroll - every company's biggest expense and liability - into a strategic asset, empowering growth at scale.
Papaya's team currently spans Tel Aviv, New York, Austin, London, Kiev, Singapore, and Melbourne. Its technology has been recognized by all leading global analysts, including Gartner, Visa, NelsonHall, and others, as disruptive in the field of workforce management and payments. Among other accolades, Papaya was included in the Forbes Cloud 100 and CNBC's Top Startups for the Enterprise.
Pricing starting from:
US$150.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Papaya Global
End-to-end technology:
From hiring and onboarding to paying your people around the world. Do it all in one platform.
Connecting the dots:
HR and Finance teams can finally use the same tools with our comprehensive Payroll OS.
Licensed, regulated, reliable:
Just like a global bank, we’re licensed to hold and transfer funds globally, so you can pay out to 160+ countries securely and compliantly.
Insight and foresight:
One source of truth for your entire workforce. Actionable analytics help plan for today and tomorrow.
Integrations:
Create a seamless payroll operation with Papaya’s connectors. Use integrations with NetSuite, Workday, and others, and link HCM to ERP for complete operational unity.
Defend your data:
Our industry-leading security and compliance solutions safeguard the most sensitive data.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French, Spanish
Pricing starting from:
US$150.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Papaya Global: 63
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Reviews
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- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommended
Reviewed on 23/03/2023
I have a very good experience with the platform and specially the implementation and customer...
I have a very good experience with the platform and specially the implementation and customer success teams. They are very pleasant, professional and great to work with.
Pros
Easy to use, centralize everything into one location, very helpful customer success team
Cons
The platform itself is not very well displayed
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Papaya as PEO Partner
Reviewed on 24/03/2023
Great portal and team for support. I also love Papaya's Countrypedia. Very useful and insightful!
Great portal and team for support. I also love Papaya's Countrypedia. Very useful and insightful!
Pros
Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help.
Cons
So far I am happy with the services Papaya Global offers to us.
- Industry: Music
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Papaya's platform and service does not match its mission statement.
Reviewed on 11/09/2021
My experience can be summed up with two words; "extreme disappointment". We have bene using the...
My experience can be summed up with two words; "extreme disappointment". We have bene using the system since around May of 2021 for one country with 15-25 employees. The first three payrolls were a mess, where employees did not receive payment in time, exposing my company to liability. Further, payments required by law to social security, etc., were also mishandled for about 2 months. I honestly do not understand how Papaya can service a multinational like Microsoft, with probably thousands of employees all over the world, when they cannot handle 15-25 employees in one country. The worst part, is that the contract asks for a 12 month notice if you wish to end the business relationship. I strongly encourage all potential customers to read the small print so you do not become a hostage to such a strict condition.
Pros
I am not sure there is any feature I "like the most".
Cons
I find many aspects cumbersome. It is often confusing to navigate through the website and many times not all information fits in the screen. I have to scroll forever to get all info/data, even if there is more than enough space in my screen for all data to show. Sometimes, I cannot even get tot he last record, unless I select "50" records to show at a time. I often also see data overlapping on top each other, further increasing the frustrations of using the system. When I click on a "project" (a specific country location), if I go from one payroll tab to another, the system automatically assumes I am now in the "project" that is first in alphabetical order. I am also unable log in with a saved link or bookmark in my browser. I always have to go back to my original email and click on the sign on button in the email. The user experience overall is not a good one.
- Industry: Business Supplies & Equipment
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
A good EOR
Reviewed on 01/09/2023
Good.
Good.
Pros
We found Papaya from this article: [sensitive content hidden] they are a good EOR. Customer service is responsive.
Cons
Price is too high, would like it to be a bit cheaper.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thank you
Reviewed on 04/04/2023
Pros
A great company with a very useful and efficient solution, especially for those who employ in a variety of countries. Support many countries. A friendly and easy-to-implement platform.The customer success team is always very nice, available, gets back quickly and tries to help as much as possible with what is needed.
Cons
It would be nice if the mediation between the local 3rd party companies was faster on the one hand, on the other hand since it is mediation it is always more difficult so I'm not sure there are any culprits here
Papaya Global FAQs
Below are some frequently asked questions for Papaya Global.Q. What type of pricing plans does Papaya Global offer?
Papaya Global offers the following pricing plans:
- Starting from: US$150.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Papaya Global for more information on pricing.
Q. Who are the typical users of Papaya Global?
Papaya Global has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Papaya Global support?
Papaya Global supports the following languages:
English, French, Spanish
Q. Does Papaya Global support mobile devices?
Papaya Global supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Papaya Global integrate with?
Papaya Global integrates with the following applications:
BambooHR, Expensify, Namely, NetSuite, Priority Software, SAP Business One, SAP Concur, SAP SuccessFactors HXM Suite
Q. What level of support does Papaya Global offer?
Papaya Global offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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