---
description: Learn how Diligent Community can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Diligent Community.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Diligent Community Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [School Administration Software](/directory/42/school-administration/software) > [Diligent Community](/software/126919/community-by-diligent)

# Diligent Community

Canonical: https://www.getapp.co.uk/software/126919/community-by-diligent

> Diligent Community is the next-generation modern governance and civic engagement solution for public service organizations that simplifies the end-to-end agenda and meeting management processes designed specifically for local government and public education organizations.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Diligent Community

Premeeting workflow streamlines heavy lifting that comes with agenda creation​&#10;&#10;Eliminate manual processes and reduce agenda prep time  &#10;&#10;Less stress and running around when gathering agenda items ​&#10;&#10;Reduce paper cost with paper-less agenda management process eliminating need to print agenda materials ​&#10;&#10;Free up more time to focus on original content and new projects for staff  ​&#10;&#10;Platform for public organizations to exercise transparency and navigate remote public meetings collaboration effectively ​&#10;&#10;Improved access to agendas, minutes, and documents to engage with the governing body and the public ​&#10;&#10;Ability to live-stream meetings, digital voting, agenda, and meeting material sharing  ​&#10;&#10;Searchable online database of records, agendas, minutes, and other agenda items to improve transparency ​

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Diligent
- **Location**: New York, US
- **Founded**: 1998

## Commercial Context

- **Pricing Details**: Contact Diligent for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: American Samoa, Australia, Brazil, Canada, China, Cook Islands, Fiji, French Polynesia, Germany, Guam, India, Japan, Kiribati, Marshall Islands, Mexico, Micronesia, Nauru, New Caledonia, New Zealand, Norfolk Island and 11 more

## Features

- Access Controls/Permissions
- Action Item Tracking
- Agenda Management
- Attendee Management
- Collaboration Tools
- Customisable Branding
- Document Management
- Event Calendar
- File Sharing
- File Transfer
- HD Audio/Video
- Lock Meetings
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Mobile Access
- Presentation Streaming
- Recording
- Reminders
- Scheduling

## Integrations (2 total)

- BoxCast
- YouTube

## Support Options

- Phone Support

## Category

- [School Administration Software](https://www.getapp.co.uk/directory/42/school-administration/software)

## Related Categories

- [School Administration Software](https://www.getapp.co.uk/directory/42/school-administration/software)
- [School Management Software](https://www.getapp.co.uk/directory/701/school-management/software)
- [Meeting Software](https://www.getapp.co.uk/directory/881/meeting/software)
- [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Zoom Workplace](https://www.getapp.co.uk/software/111633/zoom) — 4.6/5 (14526 reviews)
3. [Google Meet](https://www.getapp.co.uk/software/121823/google-hangouts) — 4.5/5 (12079 reviews)
4. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
5. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11620 reviews)

## Reviews

### "Transparent and Efficient Board Management with Diligent Community" — 5.0/5

> **Sha** | *7 July 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Diligent allows my school district to comply with Sunshine Law requirements to post the agenda topics and helps to promote community engagement. I appreciate the fact that everything—agendas, meeting minutes, policies, calendar are stored in one secure, and searchable location.
> 
> **Cons**: Diligent Community is a web-based board portal where board members and others with privileges can access meeting materials, agendas, and notes. However, I find that the public-facing search tool can be difficult to use and does not always deliver intuitive results. I find it difficult to search for older meeting materials and I believe that this is one of the product's biggest weaknesses.
> 
> My overall experience with Diligent Community has been largely positive. The platform provides a centralized, secure space for managing board agendas, minutes, and public documents, which has significantly streamlined our governance processes. I particularly appreciate the user-friendly interface for building agendas and the ability to share materials with the public in real time, which supports transparency and compliance with Sunshine Laws.&#10;&#10;That said, there is a bit of a learning curve, especially for new or less tech-savvy users, and setting permissions can sometimes feel overly complex. A few technical glitches have occurred—usually during updates or when accessing video content—but they were typically resolved quickly.&#10;&#10;Despite these minor challenges, Diligent Community has improved collaboration among board members and staff, and made it easier to keep the community informed and engaged. It’s a strong tool for any organization looking to modernize its board operations.

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### "Give Community a try, you won't be sorry\!" — 5.0/5

> **Autumn** | *2 July 2025* | Libraries | Recommendation rating: 9.0/10
> 
> **Pros**: Community makes the entire Board meeting process simple and eco friendly\! It has everything we need in one place and helps us deliver high quality Board meetings.
> 
> **Cons**: There's nothing I don't like about Community. Every now and again there are minor technical issues, just like every other site, but it consistently works well for what we need.
> 
> Diligent Community has been a great experience. Moving from BoardDocs was an easy process, and customer service has always been super fast and helpful.

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### "Served Its' Purpose" — 3.0/5

> **Audrey** | *2 July 2025* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: I like the Diligent Community offers efficient customer support in a timely manner, and that customer support was always willing to assist.
> 
> **Cons**: I found operational bugs and functional inconsistencies with the program to be very inconvenient at times.
> 
> Overall, it has served its purpose. I am looking forward to transitioning to the new platform soon and having a more positive and reliable experience.

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### "Diligent Community streamlined our board engagement, reducing prep time." — 4.0/5

> **Anna** | *22 September 2025* | Industrial Automation | Recommendation rating: 8.0/10
> 
> **Pros**: It is amazing that we can now handle our investor relations communications under a single secure portal. It has made the process of sharing sensitive information and monitoring of engagement very efficient. The audit trail of all document revisions also seems to me very reassuring to our compliance requirements.
> 
> **Cons**: The user interface, although operational, is somehow outdated to more recent platforms. What I have also realized is that sometimes searching very specific and older documents is a lengthy process. More intuitive methods of classifying and labeling archived materials would be marvelous.
> 
> Our company was grappling with a stable and reliable system on how to deliver and accept vital regulatory changes within our international offices. Diligent Community has provided us with a centralized system that is auditable on this, and all important information is received and verified in time, which substantially minimizes our compliance risk.

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### "Agenda and Minutes Fan" — 5.0/5

> **Jerrica** | *30 June 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user friendly the software is on its own. I enjoy how easy and quick it is to get help from IT.
> 
> **Cons**: That I am unable to change the line spacing for the posted agendas and/or minutes. It seems to just make the documents appear a lot longer.
> 
> Our experience has been great. The city, council, boards, and residents have commented on how more open it is to the public. Streamlined internal processes.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/126919/community-by-diligent)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/126919/community-by-diligent> |
| de-AT | <https://www.getapp.at/software/126919/community-by-diligent> |
| en | <https://www.getapp.com/collaboration-software/a/community-by-diligent/> |
| en-AE | <https://www.getapp.ae/software/126919/community-by-diligent> |
| en-AU | <https://www.getapp.com.au/software/126919/community-by-diligent> |
| en-CA | <https://www.getapp.ca/software/126919/community-by-diligent> |
| en-GB | <https://www.getapp.co.uk/software/126919/community-by-diligent> |
| en-IE | <https://www.getapp.ie/software/126919/community-by-diligent> |
| en-NZ | <https://www.getapp.co.nz/software/126919/community-by-diligent> |
| en-SG | <https://www.getapp.sg/software/126919/community-by-diligent> |
| en-ZA | <https://www.getapp.za.com/software/126919/community-by-diligent> |
| es | <https://www.getapp.es/software/126919/community-by-diligent> |
| es-CL | <https://www.getapp.cl/software/126919/community-by-diligent> |
| es-CO | <https://www.getapp.com.co/software/126919/community-by-diligent> |
| es-MX | <https://www.getapp.com.mx/software/126919/community-by-diligent> |
| fr | <https://www.getapp.fr/software/126919/community-by-diligent> |
| fr-BE | <https://fr.getapp.be/software/126919/community-by-diligent> |
| fr-CA | <https://fr.getapp.ca/software/126919/community-by-diligent> |
| nl | <https://www.getapp.nl/software/126919/community-by-diligent> |
| nl-BE | <https://www.getapp.be/software/126919/community-by-diligent> |
| pt | <https://www.getapp.com.br/software/126919/community-by-diligent> |
| pt-PT | <https://www.getapp.pt/software/126919/community-by-diligent> |

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