Hostfully Property Management Platform

Hostfully Property Management Platform

4.2 (214)
Write a Review!
Property management platform for vacation rental businesses

About Hostfully Property Management Platform

Hostfully Property Management Platform is a cloud-based solution designed to help small to large vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting.

The application lets organizers streamline booking process by generating quotes for prospective leads and sending check-in confirmation to clients. Hostfully's Property Management Platform helps marketers drive campaigns, re-target customers, monitor the number of bookings via clicks and capture email addresses to create a contact database. Team members can collect payments, manage security deposits and distribute payments to stakeholders.

Hostfully Property Management Platform offers integration with various third-party platforms such as Airbnb, HomeAway, Bookng.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse, and more. With its centralized calendar feature, visitors can check availability and book properties as per the required location, type, or size. Plus, the solution comes with an owner management module, which enables tour agents to view revenue shares, manage expenses, and prepare monthly statements for owners.


Key benefits of Hostfully Property Management Platform

- Increased bookings and revenue
- Automate time-consuming tasks
- All-in-one dashboard for your business
- Manage all bookings from one platform
- Allow your team to collaborate in one spot
- Keep owners happy and informed
- Convenient mobile app


Images

Hostfully Property Management Platform Software - View and manage all reservations across all properties and channels in a central calendar that is constantly in sync across all platforms.
Hostfully Property Management Platform Software - Smart, centralized messaging for a 5-star guest experience
Hostfully Property Management Platform Software - Using enhanced reporting you can create custom queries to give you total flexibility in how you create reports – specifically designed for your business.
Hostfully Property Management Platform Software - Track and assign leads, deposits, upcoming payments, check-ins, and check-outs from one intuitive dashboard.
Hostfully Property Management Platform Software - Manage leads on the run, check your detailed calendar any time, respond or keep in touch with guests, and take advantage of Hostfully’s powerful automation tools.
Hostfully Property Management Platform Software - Increase guests’ trust in your company by adding your logo and branding to your website and messages.
View 7 more
Hostfully Property Management Platform video
Hostfully Property Management Platform Software - View and manage all reservations across all properties and channels in a central calendar that is constantly in sync across all platforms.
Hostfully Property Management Platform Software - Smart, centralized messaging for a 5-star guest experience
Hostfully Property Management Platform Software - Using enhanced reporting you can create custom queries to give you total flexibility in how you create reports – specifically designed for your business.
Hostfully Property Management Platform Software - Track and assign leads, deposits, upcoming payments, check-ins, and check-outs from one intuitive dashboard.
Hostfully Property Management Platform Software - Manage leads on the run, check your detailed calendar any time, respond or keep in touch with guests, and take advantage of Hostfully’s powerful automation tools.
Hostfully Property Management Platform Software - Increase guests’ trust in your company by adding your logo and branding to your website and messages.

Not sure about Hostfully Property Management Platform? Compare with a popular alternative

Hostfully Property Management Platform

4.2 (214)
VS.

Starting Price

US$119.00
month
€19.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
39

Integrations

35
No integrations found

Ease of Use

4.1 (214)
4.0 (135)

Value for Money

4.1 (214)
3.8 (135)

Customer Service

4.3 (214)
3.9 (135)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Rentals United

3.9
#1 Alternative to Hostfully Property Management Platform
Rentals United is a leading cloud-based channel management and online booking solution for vacation rental properties,...

BookingSync

4.4
#2 Alternative to Hostfully Property Management Platform
BookingSync is a reservation and channel management tool that helps businesses manage clients and synchronize vacation...

OwnerRez

4.9
#3 Alternative to Hostfully Property Management Platform
OwnerRez is the powerful, flexible way to manage many vacation rental properties without a large staff. Put down the...

Amenitiz

3.9
#4 Alternative to Hostfully Property Management Platform
Amenitiz is a cloud-based solution designed to help businesses in the hotel industry manage payments, bookings,...

Reviews

Overall rating

4.2 /5
(214)
Value for Money
4.1/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
4.3/5

Already have Hostfully Property Management Platform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 214
Nick
Nick
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Early User...and Hostfully Continues to Add More Relevant Features

Reviewed on 18/06/2020

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our...

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.

Pros

Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers.

Cons

I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice.

The customer service at Hostfully is wonderful!! They are quick to respond to questions and will provide solutions to every question I've had through the years.

Shannon
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hostfully is a breath of fresh air in the world of PMS

Reviewed on 06/06/2023

We are very happy and refer hostfully to others without hesitation.

We are very happy and refer hostfully to others without hesitation.

Pros

We have loved our onboarding experience with Hostfully. The support team is wonderful. We really appreciate the response time and attention to the details. Support is always helpful and encouraging. We love the way that the platform looks. We also really appreciate the built-in booking website. Super helpful and keeps things streamlined. We also appreciate how we receive updates regarding new or improved features.

Cons

We know that the team is working on updating the calendar features. We would like to see more flexibility with the calendar so that we can add color-coding, and notes, etc. but otherwise we are very satisfied with the stremline processes.

Response from Hostfully

Thank you for your wonderful review of Hostfully, Shannon. We are thrilled to be described as a breath of fresh air in the world of Property Management Systems (PMS). Your feedback means a lot to us, and we're glad that our platform has made a positive impact on your business.
It's fantastic to hear that you have loved your onboarding experience with Hostfully and that our support team has been wonderful.
We are delighted that you find our platform visually appealing and appreciate the convenience of the built-in booking website. We understand your desire for more flexibility with the calendar, including features like color-coding and notes. Rest assured, our team will listen to your feedback!

We appreciate your trust in Hostfully and are honored to have been chosen based on positive reviews, ease of use, price, and support. We are glad to hear that our automation capabilities have helped cut your workload in half, streamlining your processes.

Thank you for referring Hostfully to others without hesitation and for being such a great customer! :D

Jennifer
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Software looks good but the company is not

Reviewed on 10/02/2018

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in...

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year. She has explained that the company was conducting a merger and customer relations may have suffered at the time because of the changes and pressure of work-load I think it is very decent of her to try and make amends, even several months down the line.

Pros

A move from our current pms is long overdue and I have been looking at many alternatives. This one looked promising and I was very keen on it:

- It seems easy and straightforward to set up and use
- There are useful connections to other apps and complementary software.
- The pricing is competitive.

Unfortunately I have not been able to fully explore it, nor sign up officially, as the company is not as straightforward and easy to use as the software appears to be.

Cons

In order to evaluate this pms you have to sign up for a `free two-week trial AND supply your card details. As a rule, I would avoid a company that does this but they have all these great reviews and so, against my better judgment, I went ahead. I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.

I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card. Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.

Glitches happen and I thought this could be sorted out. Again, I was wrong. Instead, I received a schlock response about how everything is automated and it is up to the `user to sign up and also to cancel. So, if the software is so well automated - why can it not send emails notifying a `free trial has ended and charges have been levied?

I was never able to speak to a real person. For three days I tried calling two phone numbers but they always went to voicemail. I then received an email from customer agent asking me to make an appointment to speak to him by clicking on a calendar link - the next available slot was the following week! Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.

Response from Hostfully

User was contacted and provided follow up comments to their review. The company apologized for not providing immediate support during the week-end, but we do require users to schedule onboarding calls, and do not provide onboarding calls during week-ends.

Sarah
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Rated for many reasons. Great company culture and leadership

Reviewed on 27/03/2023

Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team...

Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles.

Pros

customer service and help articles. triggers and templates with sms featurecleaning jobs, owner blocks

Cons

increasing costssome integrated tools do not provide the same level of customer support that hostfully does. Owner blocks could be included in repots along with "costs" in spreadsheet, Owner block trigger a cleaning job

Alternatives Considered

OwnerRez , Lodgify and Kigo

Reasons for Switching to Hostfully Property Management Platform

Keystone Award [sensitive content hidden] white paper and assessment for my needs.

Response from Hostfully

Thank you so much for taking the time to write such a positive review, Sarah.
We're thrilled to hear that you appreciate our company culture, leadership, customer service, and help articles. We're also glad to hear that you find our triggers and templates with SMS feature useful, and that they have been game-changing for your operations and increased your revenue.

We're constantly striving to improve our service, so we appreciate your feedback on the owner blocks and integrated tools. We'll take your comments into consideration as we continue to develop and enhance our platform.
Thank you for choosing Hostfully! :)

Rob
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hostfully is the software that brings everything together!

Reviewed on 21/02/2023

My experience with Hostfully has been great! It takes some time to get to know the ins and outs of...

My experience with Hostfully has been great! It takes some time to get to know the ins and outs of what it can do. But once you learn it, there is no reason to look elsewhere!

Pros

Hostfully is a robust vacation rental management platform that offers a range of features and tools to make managing vacation rentals easy and efficient. Hostfully's integration with popular listing platforms like Airbnb and HomeAway makes it easy to manage all of your rental properties in one place. At the same time, its reporting and analytics tools provide insights into occupancy rates, revenue, and other key performance metrics.I genuinely appreciate the platform's user-friendly interface and responsive customer support, as well as the platform's ability to automate many of the tedious tasks associated with vacation rental management. Their chat function has live people on the other end, and the response time is usually minutes (not hours or days)!Overall, if you're a vacation rental owner or property manager looking for an all-in-one solution to streamline your operations and improve the guest experience, Hostfully is definitely worth considering.

Cons

I waited too long to implement a channel manager. I had 12-15 properties at the time. The more properties you have, the longer the implementation takes. For anyone planning to manage more than five units, do yourself a favor and take the plunge early.

Alternatives Considered

Hostaway , OwnerRez and Guesty For Hosts

Reasons for Switching to Hostfully Property Management Platform

Hostfully was the perfect blend or usability, affordability, and functionality. With Hostfully, I know I can scale my business to 100+ units without the need for additional software.

Response from Hostfully

Thank you for taking the time to share your positive experience with Hostfully, Rob.
We are thrilled to hear that our platform has made managing your vacation rentals easy and efficient, and that you appreciate our user-friendly interface and responsive customer support.
We're glad that our automation and reporting tools have been helpful in streamlining your operations, and we look forward to continuing to provide you with a great experience.

Thank you for choosing Hostfully!

Showing 5 reviews of 214 Read all reviews

Hostfully Property Management Platform FAQs

Below are some frequently asked questions for Hostfully Property Management Platform.

Hostfully Property Management Platform offers the following pricing plans:

  • Starting from: US$119.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starting at $119, please contact the Hostfully team for more pricing details.

Hostfully Property Management Platform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Hostfully Property Management Platform supports the following languages:

English

Hostfully Property Management Platform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Hostfully Property Management Platform integrates with the following applications:

Akia, Autohost, Beyond, Boostly, Breezeway, ChargeAutomation, Chekin App, DPGO, Dropbox Sign, EZCare, EZcare, Enso Connect, Hostfully Guidebooks, Jervis systems, LODGEA, Lynx, Mailchimp, NextPax Channel Management System, Operto Teams, PayPal, PriceLab, PriceLabs, Properly, QuickBooks Online, RemoteLock, Rentals United, Revyoos, StayFi, Stripe, Turno, VacationRentPayment, ViaTour, Wheelhouse, Yonder, Zapier

Hostfully Property Management Platform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Hostfully Property Management Platform.