Hostfully Property Management Platform
About Hostfully Property Management Platform
Hostfully Property Management Platform is a cloud-based solution designed to help small to large vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting.
The application lets organizers streamline booking process by generating quotes for prospective leads and sending check-in confirmation to clients. Hostfully's Property Management Platform helps marketers drive campaigns, re-target customers, monitor the number of bookings via clicks and capture email addresses to create a contact database. Team members can collect payments, manage security deposits and distribute payments to stakeholders.
Hostfully Property Management Platform offers integration with various third-party platforms such as Airbnb, HomeAway, Bookng.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse, and more. With its centralized calendar feature, visitors can check availability and book properties as per the required location, type, or size. Plus, the solution comes with an owner management module, which enables tour agents to view revenue shares, manage expenses, and prepare monthly statements for owners.
Pricing starting from:
US$109.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Hostfully Property Management Platform
- Increased bookings and revenue
- Automate time-consuming tasks
- All-in-one dashboard for your business
- Manage all bookings from one platform
- Allow your team to collaborate in one spot
- Keep owners happy and informed
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$109.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Hostfully Property Management Platform: 66
Alternatives
Rentals United
BookingSync
365villas
Cloudbeds
Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best STR PMS
Reviewed on 14/11/2022
We’ve been using Hostfully a little over 6 months and it’s been great. If there is something that...
We’ve been using Hostfully a little over 6 months and it’s been great. If there is something that they don’t have then they are willing to go out and get the feature which is one of the best things about the software and the company.
Pros
We love their direct booking capabilities and their integrations with all of the software platforms that we need.
Cons
The thing that I liked least was there was no app but they have released the app and it has been great.
Reasons for Choosing Hostfully Property Management Platform
Guesty For Hosts was dependent on the OTA’s in order to have your own direct booking site so we had to move over to a new software!Switched From
Guesty For HostsReasons for Switching to Hostfully Property Management Platform
Hostfully really got us with their direct booking platforms and they had a really good team. I worked with two people from the team which was [SENSITIVE CONTENT]. They were absolutely awesome and made the decision easy.Response from Hostfully
Thank you a lot for your wonderful review, Myka! It's awesome to know you are enjoying the app and find our features useful, especially the direct booking! We're happy that you love the Hostfully team. Thank you again for choosing us, we truly appreciate our partnership!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Finally settling in...
Reviewed on 22/08/2023
Hostfully has grown with us this first year, and we anticipate it will hold up under our growth to...
Hostfully has grown with us this first year, and we anticipate it will hold up under our growth to 30 homes next year. We are settling into how it works and learning what other integrations we need to compensate for its faults. The cost is low, so we can use other integrations to help.
Pros
We have adjusted to the workarounds in the system and are enjoying using the platform. I like that they consistently upgrade and develop new integrations and business relationships to help our business grow. The support team is very helpful and always quickly responds to our questions. Their support site is good - I can generally find the answers to my questions in their help materials.
Cons
I think the guest communication process is clunky and not aesthetically pleasing. We wish there were a better Owner Portal where we would store home details. Would love to be able to white label a nice website and not have to build a whole separate site.
Reasons for Switching to Hostfully Property Management Platform
It seemed the best choice at the time. We have looked at other systems since joining Hostfully and have not found a better choice for the price.Response from Hostfully
Thank you for your detailed review, LeAnne!
We're thrilled to hear that you're settling in and enjoying the platform and that you find our customer service helpful and quick! Also we are delighted to hear you use our articles and support center!
Your feedback on guest communication and the Owner Portal is valuable. We appreciate your positive remarks about our continuous integrations and features upgrades.
We're here to support your business growth and enhance your experience with Hostfully. Thanks for choosing us!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Work in progress
Reviewed on 01/11/2023
Love/hate. I love it when it works as intended but there is still much to be desired and customer...
Love/hate. I love it when it works as intended but there is still much to be desired and customer support is incredibly inept.
Pros
Once set up properly, platform works pretty well with occasional hiccups.
Cons
Very cumbersome set up and customer support is not good.
Response from Hostfully
Thanks for sharing your thoughts, Jeff! We're glad to hear it works well for you at times. We're taking note of your feedback on set up and customer support to keep improving. Appreciate your honesty
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Vacation rental software. Slow functionality.
Reviewed on 31/08/2023
I like Hostfully. It is a good PMS system, which works generally well for our niche business. There...
I like Hostfully. It is a good PMS system, which works generally well for our niche business. There are a number of bugs and system update requests which I wish were much better. Most notably, I would like for ACH/E-Check to be implemented with VRP (who does already support that payment option). I would also like for it to be easier to manage/download an "order" for a reservation instead of having to monkey with some weird custom print settings just to get the order to fit properly on a page (or take an awkward zoomed-out screen shot). In general, it manages our channel bookings, fees, and the online booking process works pretty well.
Pros
Hostfully is fairly intuitive, and we use it to manage all of our reservations, track payments, and do some guest communications. Triggers work well, and the guest booking experience is easy.
Cons
This software is slow. The Pipeline takes 5-10 second to load every time you go to it. We are experiencing slow (10+ second) load times on each "reservation" which is very annoying. Support from the Hostfully team is very slow, and management for "high level" issues is virtually non-existent. Inbox is similarly slow/buggy and only properly "loads" after a page refresh. While all of these issues have work-arounds, they seem to be rooted in slow system performance on the Hostfully side which has been consistent since we implemented the software 8 months ago. While I have submitted a number of support tickets, no progress has been made, and we just deal with the sluggishness as a team. One last issue (which is more just an annoyance) is that when checking out/completing an online reservation in Chrome, the auto-populate fills in the email address in the last name field. 9 out of 10 guests do not notice/fix this, and the reservations CONSISTENTLY come in with Bob [email protected] for the first/last name. This requires us to manually update in Hostfully later, and additionally all of the trigger emails that generate when the bookings come in have no/wrong last name due to the error.
Response from Hostfully
Thank you for your detailed feedback, Andrew. We appreciate your positive remarks on Hostfully's functionality and user-friendly experience. We apologize for the performance issues you've encountered, and we're actively working on improving system speed and addressing the concerns you've raised. Your insights are invaluable as we strive to enhance the overall experience. Thanks for your patience and continued support!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Multi- rental owner… not sure it’s worth it
Reviewed on 23/08/2023
Great start and then quickly went down hill - I may abandon it soon!
Great start and then quickly went down hill - I may abandon it soon!
Pros
Onboarding was great! Lots of help but then it stopped there… seems like I have to google everything I need help with When an issue arises like - security deposit not auto refunding or rentals not auto connecting to their suggested cleaning app- they say it’s a bug. So it’s lots of extra work to make sure things are actually linked. Features are available but no education on how to use them - except a blog sent out
Cons
White labeling your website- near impossibleIntegration of vrbo what a hassle! Direct bookings are clunky sometimes they don’t send out an email to the intended person
Alternatives Considered
LodgifyReasons for Switching to Hostfully Property Management Platform
I heard a podcast from the owner it was greatResponse from Hostfully
Thank you for sharing your feedback, Lindsay. We appreciate your positive comments on the onboarding process.
We're sorry to hear about the challenges you've faced. We're actively working to address these concerns and provide more educational resources for our users. Your feedback is highly valuable, and we're committed to improving your experience.
Thank you for choosing Hostfully.
Hostfully Property Management Platform FAQs
Below are some frequently asked questions for Hostfully Property Management Platform.Q. What type of pricing plans does Hostfully Property Management Platform offer?
Hostfully Property Management Platform offers the following pricing plans:
- Starting from: US$109.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starting at $109, please contact the Hostfully team for more pricing details.
Q. Who are the typical users of Hostfully Property Management Platform?
Hostfully Property Management Platform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hostfully Property Management Platform support?
Hostfully Property Management Platform supports the following languages:
English
Q. Does Hostfully Property Management Platform support mobile devices?
Hostfully Property Management Platform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hostfully Property Management Platform integrate with?
Hostfully Property Management Platform integrates with the following applications:
Autohost, Beyond, Breezeway, Dropbox Sign, EZcare, Lynx, Mailchimp, NextPax Channel Management System, Operto Teams, PayPal, PriceLab, PriceLabs, Properly, Quickbooks Online, Rentals United, Stripe, Turno, ViaTour, Wheelhouse, Yonder, Zapier
Q. What level of support does Hostfully Property Management Platform offer?
Hostfully Property Management Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Hostfully Property Management Platform.
