--- description: Learn how BNTouch Mortgage CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BNTouch Mortgage CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BNTouch Mortgage CRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Loan Servicing Software](/directory/949/loan-servicing/software) > [BNTouch Mortgage CRM](/software/127343/bntouch) # BNTouch Mortgage CRM Canonical: https://www.getapp.co.uk/software/127343/bntouch Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/127343/bntouch?page=2) > Your Mortgage CRM \& Marketing Tools Anywhere. Automate your marketing, convert more leads, stay top of mind and recruit new partners from anywhere on any device. See why BNTouch's Mortgage CRM \& Mobile App have over 700+ five star reviews. > > Verdict: Rated **4.5/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BNTouch Mortgage CRM \- Interact with your CRM, borrowers and partners using the world's first Mortgage AI Assistant. - Get quick access to your database via a searchable list of your borrowers \& partners. - Send emails, calls, texts, postcards and video messages on the go. - Create, manage \& edit contacts in any of your pipelines \& databases. - Setup \& receive instant alerts for new leads, birthday, tasks, etc. - Schedule tasks, create notes and manage your calendar. - Check your loan conversion, closed and top lead source stats anytime. - Start, stop and view any of your current/past marketing campaigns. - Track marketing success, make notes and latest calls with the events tracker. - Add contacts quickly by scanning business cards. - Accept newly assigned leads into your pipeline and view your lead history. - Be automatically notified of new refinance opportunities. - Upload and view documents to be shared with your office or your borrowers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 95 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BNTouch - **Location**: Beaverton, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$165.00 - **Pricing model**: Per User - **Pricing Details**: BNTouch offers plans for mortgage companies of every size, starting from $148 for the Individual plan with an activation fee of $99. The plan contains a limit of 2,500 records and unlimited emails, campaigns, text, voice, and video marketing benefits. Pricing for the Team plan starts $79 per user per month with an activation fee of $79 per user. Contact BNTouch for pricing details for the Enterprise plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Alerts/Notifications - CRM - Campaign Management - Client Database - Client Management - Client Portal - Compliance Management - Contact Management - Customer Database - Customisable Templates - Digital Signature - Document Management - Document Templates - Drag & Drop - Email Management - Email Marketing - Email Templates - Lead Capture - Lead Management ## Integrations (9 total) - Calyx Point - Dropbox Backup - EncompaaS - Facebook Apps and Tabs - Google Calendar - LendingPad - MeridianLink Mortgage - Microsoft Outlook - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Loan Servicing Software](https://www.getapp.co.uk/directory/949/loan-servicing/software) ## Related Categories - [Loan Servicing Software](https://www.getapp.co.uk/directory/949/loan-servicing/software) - [Commercial Loan Software](https://www.getapp.co.uk/directory/1167/commercial-loan/software) - [Mortgage Software](https://www.getapp.co.uk/directory/180/mortgage-loans/software) - [Loan Origination Software](https://www.getapp.co.uk/directory/899/loan-origination/software) - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4446 reviews) 2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6959 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (716 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18761 reviews) 5. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5806 reviews) ## Reviews ### "Easy to Use" — 5.0/5 > **James** | *27 February 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: This CRM allows customization of groups to place all sorts of relationships including vendors, realtors and borrowers alike\! The marketing campaigns are easy to set up and use and can be tailored to each individual if wanted. > > **Cons**: There could be more accessible training materials made available to show off more features. Went months without using some before being pleasantly surprised at having found them. > > Very easy to use and to customize for individual leads and partners. ----- ### "GREAT CRM for Mortgage Origination" — 5.0/5 > **Don** | *27 September 2024* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Can easily keep track of former and new clients along with sending communication out to all clients with just a few clicks of the button. > > **Cons**: Sometimes hard to navigate and learning what categories go with what type of lead or client. ----- ### "$25 Review" — 3.0/5 > **Alex** | *9 September 2024* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: The monthly email of newsletters is convenient > > **Cons**: I would like it to be identical to Simple Nexus/Surefire but I understand you get what you pay for > > I am indifferent as I don't really use it but once or twice a month ----- ### "Tons of Functionality & Features" — 4.0/5 > **Lauran** | *16 May 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: It's comprehensive. I appreciate that there are a lot of features and functionality with BnTouch. They have tons of options and settings, lots of data, email campaigns and automated options. We can maintain contact info and notes on clients, realtors, other referral partners, and separate loan records for the same client(s). We like being able to log events and keep everyone in the loop. I've had excellent experiences with customer support\! They've been incredibly responsive and helpful whenever there's a concern. They helped us with onboarding and implementation and did a lot of the heavy lifting for us. > > **Cons**: I can get a little bogged down in all of the features and functionality. It can be cumbersome and cluttered and sometimes we feel like we are paying for lots of features that we aren't taking full advantage of. It has all the bells and whistles, but if you want something more streamlined and simple, it may be a bit too robust for you. > > Overall I would recommend BnTouch. It has all the functionality we need and then some. It can do anything we might ever want it to, and we could do a better job of utilizing this tool and making the most of what it's capable of. ----- ### "Love BNTouch" — 5.0/5 > **Becky** | *31 January 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I love the tasks you can assign so I never miss following up and I don't lose sleep wondering if I forgot to follow up on something > > **Cons**: The canned emails can be a little corny but it's nice we can customize. > > Great, I've used it for 5 years and I'm super happy with it. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/127343/bntouch?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/127343/bntouch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data