--- description: Learn how Loom can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Loom. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Loom Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Loom](/software/127899/loom) # Loom Canonical: https://www.getapp.co.uk/software/127899/loom Page: 1 / 22\ Next: [Next page](https://www.getapp.co.uk/software/127899/loom?page=2) > Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. > > Verdict: Rated **4.7/5** by 517 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Loom Enables quick and easy screen and camera recording across devices, including desktop, browser, and mobile platforms. Offers intuitive video editing tools such as trimming, stitching, custom backgrounds, and visual enhancements for polished results. Facilitates seamless sharing and embedding of videos within popular workplace tools, supporting efficient collaboration. Enhances communication with features like transcriptions, closed captions in multiple languages, and interactive elements such as comments and tasks. Provides enterprise-grade security and privacy controls, including single sign-on and custom data retention policies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 517 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Animation - Annotations - Audio Calls - Audio Capture - Audio/Video Recording - Brainstorming - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Customisable Branding - Customisable CTAs - Desktop/Browser Sharing ## Integrations (8 total) - Dropbox Business - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) - [Screen Recording Software](https://www.getapp.co.uk/directory/1751/screen-recording/software) - [Video Making Software](https://www.getapp.co.uk/directory/1635/video-making/software) - [AI Video Generator Software](https://www.getapp.co.uk/directory/3882/ai-video-generator/software) ## Alternatives 1. [Snagit](https://www.getapp.co.uk/software/2049552/snagit) — 4.7/5 (496 reviews) 2. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10895 reviews) 3. [OBS Studio](https://www.getapp.co.uk/software/2049181/obs) — 4.7/5 (1070 reviews) 4. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24019 reviews) 5. [Camtasia](https://www.getapp.co.uk/software/133295/camtasia) — 4.5/5 (448 reviews) ## Reviews ### "Why Choose Loom over Zoom?" — 5.0/5 > **Zach** | *25 June 2024* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Super easy to use. Similar interface to Zoom, Skype, etc. Ease of recording and Chrome extension really boosted the product's usefulness. > > **Cons**: The only issue was that one older person on my team would always forget to record, complaining about it being too hard to use. Turned out they never read any of the how-to's or the use documentation. ----- ### "Nicer than Teams" — 5.0/5 > **Georgina** | *23 September 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Loom is very simple to use. You can access it on the fly from your screen and start to quickly do a recording. I like the design features it has. > > **Cons**: I've used loom for video presentations several times and a couple of times for a teams presentation. In both cases, resolution of the avatar window is not the best; specially when using a background, my image flickers weirdly like if there was an aura. > > Overall I must say that I really like Loom. Is convenient, is well integrated with Chrome and very simple to use. It also has a quick explanation tool for users when Loom is introducing new features, making the UX pleasant. The audio works very well, and when I had to create video presentation, I was very happy that I could even edit the speed of the audio. ----- ### "Very Disappointed – Paid $180 and No Support at all\!\!\!\!\!\!" — 1.0/5 > **Barb** | *6 November 2025* | Media Production | Recommendation rating: 0.0/10 > > **Pros**: NA\! > > **Cons**: No Support\! > > We paid $180 for a monthly Loom service in May 2025, expecting it to help equip and support our team. Unfortunately, the service hasn’t been working properly since day one, and despite emailing their support three times, we’ve received no response at all. We had planned to use Loom as a key tool for our organization, but the lack of customer support has made that impossible. At this point, we either need the issue resolved immediately or a full refund. This review is our last resort to get their attention, as it’s unacceptable to pay for a service and be completely ignored. ----- ### "A great async work tool" — 5.0/5 > **Ashish** | *8 July 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Loom is a fantastic asynchronous work tool. I like the interface, the AI-powered features, the easy sharing and editing options, and the embedding in email, Docs and various other tools. > > **Cons**: I feel like Loom is a bit aggressive when it comes to pushing its premium features. Those growth hacks, or whatever you call them, are visible everywhere and often interfere with the interface. > > I've saved countless hours of meetings thanks to Loom\! I feel like Loom is an essential part of modern remote work culture. ----- ### "Something simpler for sharing quick feedback or demos." — 5.0/5 > **Andrew** | *3 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I use Loom to make brief walkthroughs or describe designs without scheduling a call. Ideal for when schedules don’t intersect. > > **Cons**: The editing features are relatively basic When I feel like, trimming or customized more finely. Need some improvement in features. > > Loom reduced the meetings I have. Instead of taking 15 minutes for a live explanation, I send a 2-minute video. ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.co.uk/software/127899/loom?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/127899/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data