Breezeway
About Breezeway
Breezeway is the #1 operations and messaging platform for short-term rentals. Breezeway integrates with dozens of PMS providers. Breezeway is purpose-built to coordinate complex work, like cleaning and maintenance, and deliver homes that are perfectly prepared to specific standards. Standardize your processes with customizable checklists, an easy-to-use mobile app for cleaners, a welcome book, guest messaging and more.
Key benefits of Breezeway
Breezeway’s desktop and mobile apps empower you and your teams to:
- Schedule Property Care & Service Tasks
Our user-friendly dashboard combines data from integrations, teams, and historical jobs so you can ditch your spreadsheets and make sure that the right job is assigned to the right person and at the right time.
- Coordinate Work & Issues
Our customizable checklists and mobile apps equip your staff with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards. You’ll also have visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise.
- Text Guests
Our SMS messaging tools are purpose-built for short-term rental operators, so you can stay on top of in-house issues, increase guest satisfaction, and drive 'gap night' revenue.
- Share & Report Work to Owner Clients
Showcasing the full scope of your property management services to homeowners has never been more important. Our owner reporting programs give you what you need to increase owner retention, acquisition, and referral business.
- Control Property Access & Security
Our smart tech dynamically generates, shares, and terminates lock access codes based on the progress of each task, so you can reduce confusion and increase the security of each property.
- Integrate with PMS Systems & IoT Devices
Optimize your property operations by integrating Breezeway with your property management software. Our PMS integrations automatically sync your property details and reservation data, which makes it easy for you to coordinate cleaning, inspections and maintenance.
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hands down best support team in the business
Reviewed on 14/07/2023
We have nothing but great feedback for Breezeway they are the entire package strong support team, a...
We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.
Pros
In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.
Cons
The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.
Response from Breezeway
Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience.
Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience
Reviewed on 12/02/2025
Overall experience is that Breezeway is very user-friendly. New employees pick up how to use the...
Overall experience is that Breezeway is very user-friendly. New employees pick up how to use the app real quickly.
Pros
Breezeway is very user-friendly. Easy to navigate and to follow the history on a property.
Cons
Sometimes the loading time can take a bit.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
breezeway review
Reviewed on 12/02/2025
Its a functional task manager , not much more than that
Its a functional task manager , not much more than that
Pros
the organization of the dashboard and calender
Cons
the inflexibility of the support team, most support requests end in frustration and minimal changes
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The B.O.A.T AND G.O.A.T TOOL FOR CLEANING MANAGEMENT
Reviewed on 18/12/2024
Overall .. i would recommend breezeway 10/10
Overall .. i would recommend breezeway 10/10
Pros
It is super easy to use
Breezeway has the best customer care services
Ability to always communicate with our team
It has enabled us organize our tasks so well
I can always quickyly view and inspect cleaners
Cons
Nothing really everything has really been great
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Breezeway Feedback
Reviewed on 12/02/2025
Overall, has been a good experience. Just the occasional glitches or lag that are frustrating...
Overall, has been a good experience. Just the occasional glitches or lag that are frustrating during the workday. When things happen, Breezeway reps are quick to try to help.
Pros
Convenient for entire company to access. Easy to use on phone or computer.
Cons
Lagging when loading tasks, changes to platform that effect usage.
Breezeway FAQs
Below are some frequently asked questions for Breezeway.Q. What type of pricing plans does Breezeway offer?
Breezeway offers the following pricing plans:
- Starting from: US$6.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Breezeway’s operations platform and guest messaging app are both priced on a per property basis billed monthly. The specific pricing varies depending on portfolio size. Interested in getting started? Request a demo here, and a member of our team will be in touch to give you a customized one-on-one product walkthrough, and share the full capabilities of our software.
Q. Who are the typical users of Breezeway?
Breezeway has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Breezeway support?
Breezeway supports the following languages:
Danish, English, German, Spanish
Q. Does Breezeway support mobile devices?
Breezeway supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Breezeway integrate with?
Breezeway integrates with the following applications:
365villas, Apaleo, AppFolio Property Manager, Avantio, Barefoot, Beds24, BookingSync, CiiRUS, Cloudbeds, Elina, Escapia, Guesty, Guesty Lite, Homhero, Hospitable.com, Hostaway, Hostfully Property Management Platform, Hostify, JANIIS Property Management Platform, Kross Booking, LiveRez, Lodgify, Mews, MyVR, OPERA Cloud Property Management, OwnerRez, RNS Vacation Rental Software, RealTimeRental.com, Rent Manager, Resly, Smily, Stayntouch PMS, Streamline, SuperControl, Track Vacation Rental PMS, Virtual Resort Manager, WebRezPro
Q. What level of support does Breezeway offer?
Breezeway offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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