About Qualtrics EmployeeXM

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

With Qualtrics EmployeeXM, users can review real-time data from across the entire employee life-cycle and pinpoint key engagement drivers such as benefits, training, and career development opportunities. Businesses can use the benefits optimizer tool to calculate the optimal employee benefits package based on staff feedback.

Qualtrics EmployeeXM enables users to choose from pre-designed or custom surveys in order to tailor the feedback experience for each employee. The platform includes multiple feedback capture methods, including pulse surveys to measure fluctuations in engagement and track improvements over time, 360-degree feedback to automate the process of collecting multi-rater reviews, and exit surveys to identify key factors that influence employee retention.

Qualtrics EmployeeXM uses AI and machine learning to analyze text responses and statistics gathered from feedback to generate data-driven predictions. The software highlights the relationship between employee engagement outcomes and statistical analysis, providing managers with insights into key success factors as well as areas that require improvement.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Chile, Colombia, Costa Rica, Germany, Spain, France, United Kingdom, Hong Kong SAR China, Ireland, Italy, Japan, South Korea, Mexico, Netherlands, New Zealand, Panama, Peru, Puerto Rico, Portugal, Russia, United States, Venezuela

Supported Languages

Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Qualtrics EmployeeXM Software - Qualtrics EmployeeXM manager dashboard
Qualtrics EmployeeXM Software - Qualtrics EmployeeXM lifecycle surveys
Qualtrics EmployeeXM Software - Qualtrics EmployeeXM Engagement Distribution
Qualtrics EmployeeXM Software - Qualtrics EmployeeXM analytics
Qualtrics EmployeeXM Software - Qualtrics EmployeeXM exit interview
Qualtrics EmployeeXM Software - Qualtrics EmployeeXM feedback delivery by department
Qualtrics EmployeeXM Software - Qualtrics EmployeeXM exit feedback
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Qualtrics EmployeeXM video Qualtrics EmployeeXM video Qualtrics EmployeeXM Software - Qualtrics EmployeeXM manager dashboard Qualtrics EmployeeXM Software - Qualtrics EmployeeXM lifecycle surveys Qualtrics EmployeeXM Software - Qualtrics EmployeeXM Engagement Distribution Qualtrics EmployeeXM Software - Qualtrics EmployeeXM analytics Qualtrics EmployeeXM Software - Qualtrics EmployeeXM exit interview Qualtrics EmployeeXM Software - Qualtrics EmployeeXM feedback delivery by department Qualtrics EmployeeXM Software - Qualtrics EmployeeXM exit feedback

Features

Total features of Qualtrics EmployeeXM: 60

  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Applicant Tracking
  • Benchmarking
  • Benefits Management
  • Compensation Management
  • Competency Management
  • Continuous Feedback
  • Contractor Management
  • Customisable Forms
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Recognition
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • Individual Development Plans
  • Negative Feedback Management
  • Onboarding
  • Orientation Workflow Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recruitment Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Skills Tracking
  • Succession Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics
  • Workflow Management

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Reviews

Overall rating

4.7 /5
(67)
Value for Money
4.2/5
Features
4.6/5
Ease of Use
4.3/5
Customer Support
4.4/5

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Showing 5 reviews of 67
Amy G.
Overall rating
  • Industry: Higher Education
  • Company size: 5,001-10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The only survey builder I will use-- easy and trustworthy

Reviewed on 03/10/2018

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy,"...

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Pros

Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Cons

I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

Kaitlin C.
Overall rating
  • Industry: Religious Institutions
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Versatile Product

Reviewed on 09/03/2021

Overall, I love using this product! It was easy to implement and quickly learn but with time, I was...

Overall, I love using this product! It was easy to implement and quickly learn but with time, I was able to expand my skills and create even more complex surveys to fulfill every single function I desired. I have felt confident coming to presentations on our progress after using this product because I have actual data to back up our claims in an easy to digest manner.

Pros

We love using Qualtrics to gather and organize all sorts of data from the people that we work with. We are able to see our progress and shortcomings by the data that is easily gathered and displayed. I feel like it was very easy to set up Qualtrics surveys at first glance, but the more time that I spend with the product, the more pleased I am with the number of options and complexity of the product. I love that even though there were all of these options, it still felt VERY easy to create a simple survey with a quick glance at the survey builder.

Cons

Sometimes it is difficult to adapt the survey over time. When one option was changed, it then changed all previous answers to match the new option. This made it difficult to decipher certain data. I guess that we could have created a new copy of the survey each time we made a change but that just seemed like a hassle. I wish that we could have kept the previous information with the previous data that we gathered rather than the data being altered because we changed something down the road. I also wish that there was a way to lock down the answers that we were given so that it was HIPPA compliant, but instead we can't intake any sensitive health information.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great for large company employee feedback

Reviewed on 12/09/2018

Not for a smaller org but great option for large scale employee feedback collection.

Not for a smaller org but great option for large scale employee feedback collection.

Pros

Great for large scale employee feedback but overkill for smaller orgs.

Cons

Customer support is lacking and can be complicated to set up the logic for the surveys.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software for Employee Experience

Reviewed on 08/11/2021

This was great and finding out what our employees are thinking and steps needed to resolve issues.

This was great and finding out what our employees are thinking and steps needed to resolve issues.

Pros

The ability to customize surveys for specific things you are looking for.

Cons

Nothing, I love the software. I guess because the software is so easy to use it can be difficult knowing how to build surveys to get the results you want.

Seth M.
Overall rating
  • Industry: E-Learning
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Streamlined our hiring process start to finish

Reviewed on 08/05/2021

Pros

I really love the intelligent analytics combined with the exit interview tools! The breakdowns and helpful guides by using these tools has helped us identify some of the key employee retention problems we were facing.

Cons

Probably our hardest sell to our employees using my this software was facing the traditional “I’ve always done things this way” vs embracing a new way of doing things. Once our team got on board and open to the idea of utilizing this product to its full potential, we truly turned around our employee retention.

Showing 5 reviews of 67 Read all reviews

Qualtrics EmployeeXM FAQs

Below are some frequently asked questions for Qualtrics EmployeeXM.

Qualtrics EmployeeXM offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Contact Qualtrics for pricing information.

Qualtrics EmployeeXM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Qualtrics EmployeeXM supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Qualtrics EmployeeXM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Qualtrics EmployeeXM integrates with the following applications:

Adobe Analytics, Annex Cloud, Chattermill, ClickTale, Contentsquare, DataGrail, Decibel Insight, Dynamics 365, Dynamics 365 Business Central, FUEL CYCLE, Freshdesk, FullStory, Genesys Cloud CX, Glassbox, Grade.us, HubSpot CRM, Infegy Atlas, Integromat, Jira, KnowledgeHound, LogRocket, Marketo Engage, Mavenlink, Pendo, Quantum Metric, Reputation, ReviewTrackers, Rybbon, SAP Analytics Cloud, SAP Customer Experience, Salesforce Sales Cloud, ServiceNow, SessionCam, Slack, SocketLabs, Stella Connect, Tableau, Tango Card, Tethr, Tray.io, Tremendous, UserTesting, Xoxoday Plum, Zapier

Qualtrics EmployeeXM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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