--- description: Learn how Billsby can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Billsby. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Billsby Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [Billsby](/software/130271/billsby) # Billsby Canonical: https://www.getapp.co.uk/software/130271/billsby Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/130271/billsby?page=2) > Billsby is a recurring billing solution designed to help businesses across various industries manage the entire subscription lifecycle, from plan creation to invoicing. Key features of Billsby include customizable billing, order management, a self-service portal, payment processing, and more. > > Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 17 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Billsby - **Location**: London, UK - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Our Billsby Core plan includes all of the features you need to power your subscription business for only $35/mo + 0.4% on revenue exceeding $15,000/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, United Kingdom, United States ## Features - API - Accounting Integration - Activity Dashboard - Billing & Invoicing - Billing Portal - Cancellation Management - Compliance Management - Configurable Workflow - Contact Database - Customer Profiles - Customisable Billing - Customisable Branding - Customisable Invoices - Customisable Reports - Deferred Billing - Discount Management - Dunning Management - Electronic Payments - Invoice Creation - Invoice History ## Integrations (4 total) - Adyen - Stripe - Zapier - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software) - [Subscription Management Software](https://www.getapp.co.uk/directory/574/recurring-billing-and-subscription-management/software) - [Billing and Provisioning Software](https://www.getapp.co.uk/directory/965/billing-and-provisioning/software) - [Recurring Billing Software](https://www.getapp.co.uk/directory/1591/recurring-billing/software) ## Alternatives 1. [Stripe Billing](https://www.getapp.co.uk/software/2046551/stripe-billing) — 4.7/5 (206 reviews) 2. [Chargebee](https://www.getapp.co.uk/software/90627/chargebee) — 4.2/5 (105 reviews) 3. [Subbly](https://www.getapp.co.uk/software/2068587/subbly) — 4.8/5 (217 reviews) 4. [Zenskar](https://www.getapp.co.uk/software/2077025/zenskar) — 5.0/5 (54 reviews) 5. [DealHub](https://www.getapp.co.uk/software/112167/dealhub) — 4.7/5 (95 reviews) ## Reviews ### "Get the best value making the lowest investment" — 5.0/5 > **Pedro** | *8 July 2020* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The pricing structure is by far the best in the market, especially with the $50,000 free trial and the low 0.8% transaction fee. The available payment templates are also amazingly well designed and are really useful. Customer service was also a surprise. They are super friendly and provide the help or the answer you need in a short time. They will even give you suggestions and recommendations of what you should do get where you want to be. Billsby is, by now, my best digital experience so far. They un-complicate things. Its amazing. > > **Cons**: They will help you with the integration and they have a community page where we can ask for new integrations and features (amazing right?). I was missing the white label option but they are already looking into it. Hopefully more community members will vote on that option and they will start working on it. > > I've never been happier. They are the most friendly digital company that I've seen so far, and they are always there to guide you through any obstacle you might find. I'm sincerely impressed by all the things that Billsby provides us for such a low investment. ----- ### "Perfect partner for SaaS companies or any business with recurring billing" — 5.0/5 > **Jake** | *1 May 2020* | Internet | Recommendation rating: 10.0/10 > > **Pros**: - It was very easy to integrate the billsby checkout and customer self service widgets into our website in application. Within a few days of signing up, we had a functional prototype of the signup flow and a link in our application for customers to edit billing settings etc. - The product is still in beta but is already pretty advanced, with built in dunning (chasing after customers with expired cards) and support for custom fields during checkout - The support team has been fantastic. Very helpful in terms of best practices, implementation guidance getting everything set up, and they even created a custom api endpoint for a feature we needed that was previously only available in the control panel. As the CEO, I can tell you that the level of support we've received from billsby so far is unmatched by \*any\* other vendor our company relies on. > > **Cons**: - As I mentioned, there are still some features that are in development (e.g. discount code functionality) but their team shared this is coming soon on the roadmap. > > We selected Billsby after evaluating a few competing solutions for recurring billing (including recurly, chargify, chargebee, and moonclerk). They offered the most competitive total cost for a startup of our size, and we've been very impressed by the level of support and personal attention to make the platform meet all of our needs when it comes to billing for our product. ----- ### "Horrible Customer Service in 2026" — 1.0/5 > **Natasha** | *1 June 2026* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: I liked the service two years ago when they had excellent customer service. So far, my experience in 2026 has been terrible. I have sent chats and emails with screenshots for Billsby working improperly, and they acknowledge that it is working incorrectly, but offer no solutions on how to resolve it. Iʻts costing me every single month. > > **Cons**: They do not answer or help you when your subscription service starts failing. I have been trying to get help for 3 months and NO REPLY. They acknowledge that it's not working properly and offer no solutions on how to fix it. > > Terrible experience with Billsby. I’ve been requesting support for three months and get nothing but acknowledgements that their system is broken — no fixes, no follow-up, and no real help. Zero accountability. Do not rely on them. ----- ### "Started off good but went downhill." — 2.0/5 > **Willie** | *7 May 2026* | Consumer Services | Recommendation rating: 1.0/10 > > **Pros**: Billsby is pretty good to set up and easy to navigate. I was very excited when I first got it set up because I thought that it was going to be great\! > > **Cons**: I use to like Billsby in the beginning. But I think they’ve went downhill. The customer service has gotten horrible. No one is ever online to respond to issues that their clients have. > > Having a payment processor to process your payments and the lifeline of your business is bad when there is no customer service. I’ve been thinking about transitioning to a new provider because this is something that I cannot risk especially with me being an entrepreneur. They need to hire some people or bring the old people back to do. Customer service for clients. It is extremely hard to get someone on the phone and emails are not quick enough to get things handled. ----- ### "A Welcomed Find Among Many Subscription SaaS Options" — 5.0/5 > **Tom** | *30 May 2020* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Billsby had two things that motivated me to check them out. First, their approach is hierarchical and logical: Products, Plans, and Cycles. Just about any subscription (service or product) can fit that structure. Hopr is an unique authentication-as-a-service SaaS business and our subscription offerings serve both B2B and B2C markets in differing ways, so Billsby's Product Plan Cycle approach was agreat fit for us because of the flexibility if offers. Second, their service includes all of the essential supporting activities (such as dunning) that would be important to a top notch user experience. I like that it is a comprehensive service with a simple pricing structure. Once I began to use Billsby I found the setup to be straightforward and it was simple to get started. I also like that their API is comprehensive allowing us to use exchange data from within our service to the subscriber's account and vice-versa. > > **Cons**: This is not a 'con', but as an SaaS company, we at hopr are really attentive to IT security. We don't use many third party services because they can introduce cybersecurity weaknesses. Billsby seems to use a lot of third party applications and services to provide their subscription service. When I asked about their security architecture the answers weren't reassuring. So we'll see if they can pass muster in this important area. > > hopr \[SENSITIVE CONTENT HIDDEN\] needed a subscription service for its PassHopr app. We reviewed and vetted several popular alternatives. I was impressed with Billsby's customer support staff and their timely answers to questions. I hope that continues ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/130271/billsby?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/130271/billsby) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data