---
description: Learn how PaymentCloud can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for PaymentCloud.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PaymentCloud Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [PaymentCloud](/software/130779/paymentcloud)

# PaymentCloud

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> PaymentCloud is a credit card processing solution designed to help retailers and eCommerce businesses streamline payment operations. Key features include point-of-sale (POS) transaction management, card authentication, remote access, ACH payments processing, and recurring payments.
> 
> Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 18 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PaymentCloud
- **Location**: Sherman Oaks, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing Details**: Contact PaymentCloud for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United Kingdom, United States

## Features

- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- CRM
- Compliance Management
- Contactless NFC
- Credit Card Management
- Credit Card Processing
- Cryptocurrency Processing
- Customer Database
- Data Security
- Debit/Credit Card Processing
- Electronic Payments
- Electronic Signature
- Fraud Detection
- In-Person Payments
- Mobile Access
- Mobile Card Reader

## Integrations (25 total)

- Acumatica Cloud ERP
- Adobe Commerce
- BigCommerce
- Chargebee
- Drupal
- FreshBooks
- Joomla
- NetSuite
- Odoo
- OpenCart
- Ordoro
- PrestaShop
- QuickBooks Online Advanced
- Sage 50 Accounting
- Sage X3

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software)

## Related Categories

- [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software)
- [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software)
- [Multi-Channel eCommerce Software](https://www.getapp.co.uk/directory/1065/multi-channel-ecommerce/software)
- [Mobile Credit Card Processing Software](https://www.getapp.co.uk/directory/1183/mobile-credit-card-processing/software)

## Alternatives

1. [Shopify](https://www.getapp.co.uk/software/8275/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.getapp.co.uk/software/101759/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10606 reviews)
4. [authorize.net](https://www.getapp.co.uk/software/10209/authorizenet) — 4.5/5 (215 reviews)
5. [PrestaShop](https://www.getapp.co.uk/software/100627/prestashop) — 4.3/5 (331 reviews)

## Reviews

### "Look around no more\! This is the software for you\!" — 5.0/5

> **Jenna** | *4 July 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Honestly, everything...the features, the reporting ability, the ease of use to give and receive payments, the customer support, the third party integration. My business has experienced exceptional growth in the past year, and I know this would not have been possible without reliable payment processing solutions that Payment Cloud offered to us. Also, I GREATLY appreciate the lower processing fees (especially now being with a software that seems to be taking a hefty amount from us).
> 
> **Cons**: I do not have any negative experience to report\! Corporate switched us to a different software, and I cannot stress how much I miss PaymentCloud\! I took all of its features and support for granted. I make sure to recommend it to everyone venturing into ecommerce and look forward to integrating it into my business again when I start my own :)
> 
> 10/10 experience\! I could not have asked for a better introduction into the world of ecommerce and client management than PaymentCloud. Not only has it helped me feel more confident in my abilities to manage business, but it has been integral in the growth of the business.

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### "Smooth Services, Very Effective and Convenient" — 5.0/5

> **Francesca** | *29 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The initial account set up and implementation is quite easy, it has made our electronic and online payments very fast convenient.
> 
> **Cons**: I still have not encountered any obstacles with this tool
> 
> PaymentCloud has made all our electronic as well as online payments very convenient, we do not have to move to a bank to make a payment while our data security is also guaranteed.

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### "Avoid like the plague\!" — 1.0/5

> **David** | *20 January 2021* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Their senior staff seemed like decent guys when they knew they had screwed up.
> 
> **Cons**: Awful service&#10;Broken promises&#10;Poor communication&#10;Lack of responsibility &#10;Inability to integrate into Shopify and Clickfunnels
> 
> Put my business back months. Terrible.&#10;&#10;This is my first ever online review. I had to post this to let other people know to AVOID this company. &#10;&#10;They wasted 4 months of my time with promises they couldn't deliver.&#10;&#10;I'm based in the UK, with a US LLC and I sell supplements, all of which are considered high risk which I understand and I've had issues with merchant processers before because of it, but usually they give me a no straight out of the gate as to avoid wasting everyone's time. &#10;&#10;Ohhhh no no no, not PaymentCloud, they waited 4 months to tell me. &#10;&#10;The intial application was successful and took 6 weeks to get onboarded, during this time I had to continuely chase up as their customer service is nothing short of woeful but I know these things take time so i was patient.&#10;&#10;At week 6, I was given the green light by the acquirer bank, all that needed to be done was implement the merchant API into my websites. I use Shopify(Yes, the $1bn T/O eCoommerce Platform) and Clickfunnels(The Largest Funnel Platform Globally.) I had told PC multiple times that I use these platforms and even their \[SENSITIVE CONTENT\] told me that 'We integrate with Clickfunnels'&#10;&#10;Well...&#10;&#10;After 10 weeks of terrible communication, and me asking for updates on a weekly basis I was told that they DO NOT integrate with 2 of the largest platforms out there. &#10;&#10;Find someone else to do this for you, Payment Cloud are incapable.

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### "6 Months of Grief...EASED BY PAYMENTCLOUD'S \[SENSITIVE CONTENT HIDDEN\] - Senior Account Manager" — 5.0/5

> **Brandon** | *13 March 2020* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is OUTSTANDING, I honestly FELT like their rep \[SENSITIVE CONTENT HIDDEN\] CARED\! I saved his direct line on my personal phone and must have called him almost every. single. day. (or at least it felt like it) for a good 2 months. He helped save my business\!
> 
> **Cons**: Nothing comes to mind, I am by no standards an actual user of this software, my rep had my back and took care of most of everything for me\! THAT is service.
> 
> \[SENSITIVE CONTENT HIDDEN\] from Paymentcloud gave me that peace of mind when I needed it most, as a ceo of a company my life can be very, very busy with meetings and other office work, sometimes its hard to find the time, especially when you're operating at a low level still, to do the extra leg work to get things done with the more technical aspects of running a business that's mostly online with today's day and age. (especially for me)

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### "Quick, easy, simple, painless" — 5.0/5

> **Scott** | *11 February 2020* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: The entire team and process was simple and smooth, very easy to work with
> 
> **Cons**: Nothing that I didn't like\!  Everything was perfect
> 
> \[SENSITIVE CONTENT HIDDEN\] was wonderful and very responsive, she communicates better than the rest

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/130779/paymentcloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/130779/paymentcloud> |
| de-AT | <https://www.getapp.at/software/130779/paymentcloud> |
| en | <https://www.getapp.com/website-ecommerce-software/a/paymentcloud/> |
| en-AE | <https://www.getapp.ae/software/130779/paymentcloud> |
| en-AU | <https://www.getapp.com.au/software/130779/paymentcloud> |
| en-CA | <https://www.getapp.ca/software/130779/paymentcloud> |
| en-GB | <https://www.getapp.co.uk/software/130779/paymentcloud> |
| en-IE | <https://www.getapp.ie/software/130779/paymentcloud> |
| en-NZ | <https://www.getapp.co.nz/software/130779/paymentcloud> |
| en-SG | <https://www.getapp.sg/software/130779/paymentcloud> |
| en-ZA | <https://www.getapp.za.com/software/130779/paymentcloud> |
| es | <https://www.getapp.es/software/130779/paymentcloud> |
| es-CL | <https://www.getapp.cl/software/130779/paymentcloud> |
| es-CO | <https://www.getapp.com.co/software/130779/paymentcloud> |
| es-MX | <https://www.getapp.com.mx/software/130779/paymentcloud> |
| fr | <https://www.getapp.fr/software/130779/paymentcloud> |
| fr-BE | <https://fr.getapp.be/software/130779/paymentcloud> |
| fr-CA | <https://fr.getapp.ca/software/130779/paymentcloud> |

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