HubSpot CMS Hub

We love Hubspot first off because it is very user friendly where it needs to be while customizable so we can get exactly what we want. My marketing team ranges from members with some coding experience to someone without a marketing background. Hubspot's platform is easy enough to use that all the members of my team can use it. While flexible enough to make code driven changes that really make our website pop. I have been using Hubspot a little over 2 years and we are still discovering new functionality by the means of regular new features and existing ones that we didn't realize were there. Recently we have really begun to embrace the automation and campaign functionality and that has been hugely beneficial to our business. We use Hubspot to manage our website, our social media accounts, our marketing emails and much more. In every area of our marketing with Hubspot we get plenty of useful analytics and sugguestions for ways we can continue to improve.

Though the software is great I do feel like there is some area for improvement. I think the Customer Service can be a little bit of an inconsistent experience. I.e one time we will get someone who goes out of their way to really dig into a problem and resolve it while others are less willing to be helpful in any way.

From time to time we often find small little bugs that don't stop us from getting our work done but do cause us a mild inconvenience. These bugs are slowly getting resolved over time and with some recent updates I have seen little to no bugs.

Hubspot is everything you need to have your website, blog, e-newsletters, social media, and other marketing tactics all under one roof. It's easy to use and they're always improving it. Every time I think, I wonder if Hubspot can do that? It can. We also love our account manager [SENSITIVE CONTENT HIDDEN]. She is so encouraging, supportive, and patient -- even when we have simple questions. We're a non-profit with only 6 employees. We literally could not be the success we are today without Hubspot!

There is honestly nothing I dislike. The software is so easy to use. When they make changes to the UI, it might take a week or so to get the hang of it, but the changes are usually logical and helpful.