---
description: Learn how ECP can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ECP.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ECP Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [ECP](/software/131351/ecp)

# ECP

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> ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.
> 
> Verdict: Rated **4.6/5** by 172 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ECP

Connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record, eliminating duplicate data entry across clinical, sales, and financial teams
Pharmacy-initiated eMAR with 850+ pharmacy partners sends medication orders directly into the platform, reducing transcription errors at the source
Care plans auto-generate from assessments, keeping documentation consistent and reducing manual setup time for clinical staff
Billing charges capture automatically from clinical documentation, closing the loop between care delivery and revenue capture
Digital move-in workflow with e-signature and automated task assignments eliminates paper-heavy admissions and handoff gaps between sales and care teams
AI-powered medication safety tools identify potential errors before they occur across 8,500+ communities
60+ named technology integrations across pharmacy, workforce, resident engagement, dining, safety, and billing
100% US-based support and hands-on implementation for every customer

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 172 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Extended Care Professional
- **Location**: East Troy, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact ECP for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Billing & Invoicing
- CNA Tracking
- CRM
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Client Management
- Clinical Care
- Communication Management

## Integrations (60 total)

- Accushield
- Aline
- Aline
- Amazon QuickSight
- Axys
- Axys
- BestRx
- Bill
- Carefeed
- Conduit
- DRX
- Datascan Pharmacy Software
- Direct
- Domo
- FSI Pharmacy Management System

... and 45 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.getapp.co.uk/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.co.uk/directory/891/assisted-living/software)
- [Electronic Medical Records Software](https://www.getapp.co.uk/directory/56/electronic-medical-records/software)
- [Healthcare CRM Software](https://www.getapp.co.uk/directory/937/healthcare-crm/software)
- [Medical Billing Software](https://www.getapp.co.uk/directory/64/medical-billing/software)
- [Pharmacy Software](https://www.getapp.co.uk/directory/755/pharmacy/software)

## Alternatives

1. [EHR for Senior Living](https://www.getapp.co.uk/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews)
2. [Eldermark](https://www.getapp.co.uk/software/2058139/eldermark) — 4.6/5 (37 reviews)
3. [Therap](https://www.getapp.co.uk/software/2080152/therap) — 4.7/5 (93 reviews)
4. [Carepatron](https://www.getapp.co.uk/software/2048864/carepatron) — 4.4/5 (858 reviews)
5. [ShiftCare](https://www.getapp.co.uk/software/2050072/shiftcare) — 4.6/5 (145 reviews)

## Reviews

### "Great easy to use EHR/EMAR" — 5.0/5

> **Michelle** | *18 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: ECP is user friendly and the customer service is really efficient. The support team also works quickly to resolve any issues, and that’s minutes not hours\!
> 
> **Cons**: It’s missing a few features that our old EHR system had, but we have spoken to the ECO team about it and it seems they are working those items into future updates\!
> 
> Very nice so far, they are eager to answer any and all questions. Every representative I have had the pleasure to speak with has been super friendly and helpful. It’s almost as if you are talking with an old friend\!

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### "Highly Recommended" — 5.0/5

> **Jordyn** | *2 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor information, tasks and reports to our company's needs, with easily some of the best customer support I've worked with.
> 
> **Cons**: I would love to see ECP add options for internal messaging and resident appointment tracking in the future\!
> 
> Our agency has been an ECP customer for about 5 years now. We transitioned from paper documentation to ECP's EHR software relatively easily and the experience has overall been very positive. We have an established link with our preferred LTC pharmacy which has made everything so much simpler and safer\!

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### "Reliable tool for Healthcare documentation" — 5.0/5

> **Mohammed** | *28 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The most i liked about ECP was how user friendly it is and how easy is for our staff to navigate through the different tabs. Customer support is AMAZING. It is a great investment our company invested in.
> 
> **Cons**: The staff access does not have the access to go back when they missed charting without changing their user credentials.
> 
> We have been using ECP for the last 3 years in Texas in our IDD Group home setting. It has been wonderful to have this software being capable of integrating with different pharmacies across the state. This software is very well developed and maintained, and it comes highly recommended in healthcare sector.

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### "ECP no easy" — 3.0/5

> **Angie** | *18 June 2023* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: the cart set up screens. Easy to identify a resident.
> 
> **Cons**: To many ways to enter one entry. ie Treatment, daily task. Care plan, single care
> 
> I have used it for 4 years. I learn something new every day. Some good some bad.

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### "ECP Easy to use" — 5.0/5

> **Charlene** | *20 March 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The ECP eMar system is easy to use.  First time users find it intuitive from the beginning. We appreciate the simplicity of producing Face Pages and Physcian order sheets.
> 
> **Cons**: Our pharmacy has more difficulty interfacing with ECP than other eMar systems.  It is not evident to us though.
> 
> We have stayed with ECP for a number of years because it is a reliable system and makes medication management simple.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/131351/ecp)

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| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/ecp/> |
| en-AE | <https://www.getapp.ae/software/131351/ecp> |
| en-AU | <https://www.getapp.com.au/software/131351/ecp> |
| en-CA | <https://www.getapp.ca/software/131351/ecp> |
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| nl | <https://www.getapp.nl/software/131351/ecp> |
| nl-BE | <https://www.getapp.be/software/131351/ecp> |

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