---
description: Learn how DontGo can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for DontGo.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DontGo Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [DontGo](/software/131632/dontgo)

# DontGo

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> DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.
> 
> Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 10 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DontGo
- **Location**: Troy, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$549.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact DontGo for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Autoresponders
- CRM
- Campaign Planning
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Experience Management
- Customisable Branding
- Engagement Tracking
- For Sales Teams/Organizations
- Geotargeting
- Live Chat
- Machine Learning
- Monitoring
- Predictive Analytics
- Process/Workflow Automation
- Real-time Consumer-facing Chat
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Lead Generation Software](https://www.getapp.co.uk/directory/1047/lead-generation/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.uk/directory/1397/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Alternatives

1. [ChatBot](https://www.getapp.co.uk/software/108699/chatbot) — 4.6/5 (66 reviews)
2. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
3. [ManyChat](https://www.getapp.co.uk/software/2055161/manychat) — 4.6/5 (72 reviews)
4. [Smith.ai](https://www.getapp.co.uk/software/119823/smith-ai-live-website-chat) — 4.8/5 (29 reviews)
5. [Ada](https://www.getapp.co.uk/software/111973/ada) — 4.7/5 (15 reviews)

## Reviews

### "DontGo Chat is the way to go\!" — 5.0/5

> **Robert** | *22 January 2019* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Having DontGo has allowed us to offer 24/7 chat on our website, without having to outsource, or have staff available 24/7.
> 
> **Cons**: It can be a bit pricey, but when compared to having full time staff man the phones/chat it ends up being a no brainer.
> 
> Overall, we have had a great experience. I can only imagine it getting better as AI tech grows. Thanks a lot, DontGo\!

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### "$2M in additional revenue each year" — 5.0/5

> **Brian** | *27 June 2016* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Speed - Customer Experience - Accuracy - 24x7x365
> 
> **Cons**: None
> 
> We set up a designated 800 number and form.  By utilizing the patented exit intent and with the outstanding experience provided, we were able to track $2.2M in additional revenue at Hansons in 2015.

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### "Please Don't Go" — 3.0/5

> **Portia** | *14 November 2016*
> 
> We were initially having some difficulty with setting up the program because of a lack of communication from our website support team. Don'tGo  representatives were a big help in making all ends meet. Now we are watching our leads and the actions they tend to take.

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### "Game Changer\!" — 5.0/5

> **David** | *10 August 2016* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The exit intent technology stops everyone who is leaving without engaging and the speed and accuracy of the answers makes us look very good with our customers
> 
> **Cons**: None
> 
> Gutters are the kind of business where we know if someone hits our website, in that moment they have a problem and we have the solution.  DontGo gives us greatly enhanced communication capabilities and insures we do all we can to grab them as a customer.

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### "Great customer support" — 5.0/5

> **Jordan** | *4 November 2016* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: ease of use
> 
> **Cons**: pops up too often
> 
> The staff does a great job of explaining how everything works. From the initial call, to getting the account set up, it is very well run. All calls and emails are answered in a timely manner. It is easy to modify the campaign as needed.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/131632/dontgo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/dontgo/> |
| en-AE | <https://www.getapp.ae/software/131632/dontgo> |
| en-AU | <https://www.getapp.com.au/software/131632/dontgo> |
| en-CA | <https://www.getapp.ca/software/131632/dontgo> |
| en-GB | <https://www.getapp.co.uk/software/131632/dontgo> |
| en-IE | <https://www.getapp.ie/software/131632/dontgo> |
| en-NZ | <https://www.getapp.co.nz/software/131632/dontgo> |
| en-SG | <https://www.getapp.sg/software/131632/dontgo> |
| en-ZA | <https://www.getapp.za.com/software/131632/dontgo> |

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