---
description: Learn how ActivEngage can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ActivEngage.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ActivEngage Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [ActivEngage](/software/131635/activengage)

# ActivEngage

Canonical: https://www.getapp.co.uk/software/131635/activengage

> ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ActivEngage
- **Location**: Orlando, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing Details**: Contact ActivEngage for pricing details.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Customer History
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

## Integrations (10 total)

- CDK Global
- Dealer.com
- DealerFire
- Dealertrack DMS
- Lotlinx
- Orbee
- RouteOne
- Sunbit
- Volie
- Xtime

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Alternatives

1. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [Wati](https://www.getapp.co.uk/software/2068239/wati) — 4.6/5 (202 reviews)

## Reviews

### "Awesome Chat Software" — 5.0/5

> **Jason** | *5 October 2017* | Automotive
> 
> **Pros**: We use Active Engage for our managed chat on our dealer websites and love them. The appointments they set close at 80%.

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### "Perfect for self managed chat" — 5.0/5

> **Robert** | *12 March 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use software that was very easy to set up on our site.
> 
> **Cons**: Wish I could customize the chat pop on our site more. Maybe add some kind of offer

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### "Dynamic Group with a great product" — 5.0/5

> **Todd** | *17 April 2017* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and customer service
> 
> **Cons**: They are working on getting a high level security clearance.
> 
> Activengage provides my company with a Live Chat option.  The software is complete and easy to use.  Customer services is quick and very knowledgeable.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/131635/activengage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/activengage/> |
| en-AE | <https://www.getapp.ae/software/131635/activengage> |
| en-AU | <https://www.getapp.com.au/software/131635/activengage> |
| en-CA | <https://www.getapp.ca/software/131635/activengage> |
| en-GB | <https://www.getapp.co.uk/software/131635/activengage> |
| en-IE | <https://www.getapp.ie/software/131635/activengage> |
| en-NZ | <https://www.getapp.co.nz/software/131635/activengage> |
| en-SG | <https://www.getapp.sg/software/131635/activengage> |
| en-ZA | <https://www.getapp.za.com/software/131635/activengage> |

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