--- description: Learn how Firefly Reservations can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Firefly Reservations. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Firefly Reservations Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/781/parks-and-recreation/software) > [Firefly Reservations](/software/132323/firefly-reservations) # Firefly Reservations Canonical: https://www.getapp.co.uk/software/132323/firefly-reservations Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/132323/firefly-reservations?page=2) > Firefly Reservations offers cloud-based management for RV parks and campgrounds. Streamline bookings, automate payments, and enhance guest interactions with interactive maps, self-serve kiosks, and a customizable guest portal. > > Verdict: Rated **4.6/5** by 58 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Firefly Reservations \-Streamlined Booking Process: Firefly Reservations simplifies the reservation process, allowing guests to book their stay online through a custom-branded portal. This reduces manual booking workload and improves efficiency. -Interactive Map Display: Owners can create detailed, interactive maps of their campground or RV park, displaying real-time unit availability. This visual tool helps guests choose their preferred spots, enhancing satisfaction and reducing booking errors. -Enhanced Payment Options: The software supports automatic recurring and scheduled payments for various fees, including monthly stays and utility charges. This ensures timely payments and improves cash flow management. -Automated Email Communications: Keep guests informed with automated emails for confirmations, payment reminders, and arrival/departure information. Customizable templates make it easy to maintain consistent, professional communication. -Self-Service Kiosk: A self-serve kiosk allows guests to check in and make payments independently, which is especially beneficial during peak check-in times or after hours, reducing staff workload and improving guest convenience. -Guest Management Portal: Guests can manage their bookings, update payment methods, make payments, and view their payment history through a user-friendly online portal, which enhances their overall experience and reduces management's administrative tasks. -Point of Sale (POS) Integration: The integrated POS system facilitates on-site transactions for additional services and products, streamlining sales and inventory management directly from the reservation platform. -Utility Management: Easily record and bill for utilities directly through the system, simplifying the management of water, electricity, and other services, and ensuring accurate billing and payment collection. -Customization and Branding: Tailor the look and feel of your booking portal to match your campground’s branding, creating a seamless experience for users that reinforces your brand identity. -Operational Analytics: Gain insights into your business operations with built-in analytics tools that track booking trends, payment histories, and guest preferences, helping you make informed decisions to improve service and profitability. -Mobile Compatibility: The platform is fully mobile-compatible, ensuring that both owners and guests can access it from any device, enhancing accessibility and user experience. -Security and Compliance: Firefly Reservations prioritizes security, with data encryption and compliance measures that protect both the business and its guests' information. -Scalability: Whether managing a small campground or a large RV park, Firefly Reservations scales to meet your needs, supporting an unlimited number of bookings and transactions. -Customer Support: Dedicated customer support is available to assist with any issues, ensuring smooth operation and minimal downtime. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 58 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Aspira - **Location**: Dallas, US - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$3.50 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Firefly Reservations offers a feature-packed reservation system for only $3.50/reservation. You can pay the fees yourself or automatically pass the fees on to your guests. $3.50/reservation/month fee also applies for long-term reservations lasting 1 month long or longer. There is no monthly fee for reservations shorter than 1 month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Accounting - Activity Dashboard - Alerts/Notifications - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Channel Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Branding - Customisable Templates - Data Import/Export - Discount Management - Electronic Payments - Email Marketing ## Integrations (2 total) - Credit Card Terminal - Fiserv ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Parks and Recreation Software](https://www.getapp.co.uk/directory/781/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.getapp.co.uk/directory/781/parks-and-recreation/software) - [Campground Management Software](https://www.getapp.co.uk/directory/1039/campground-management/software) ## Alternatives 1. [Park With Us](https://www.getapp.co.uk/software/2071022/park) — 4.9/5 (25 reviews) 2. [Let's Camp](https://www.getapp.co.uk/software/2080259/let-s-camp) — 4.9/5 (16 reviews) 3. [RoverPass](https://www.getapp.co.uk/software/126959/roverpass) — 4.6/5 (63 reviews) 4. [Campspot](https://www.getapp.co.uk/software/114759/campspot) — 4.5/5 (90 reviews) 5. [GEIVILTUR](https://www.getapp.co.uk/software/2059030/geiviltur) — 4.7/5 (40 reviews) ## Reviews ### "Absolute best software for reservations and management of your business." — 5.0/5 > **Devlin** | *14 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: This is a complete solution for your RV and Camping software. > > **Cons**: There is not much that I do not like about Firefly. A few things are a little difficult to figure out, but their support is easy to get ahold of and find the answers you need. > > I was able to get our RV park up and running quickly. Managing our reservations as well as additional products like Firewood have helped us to capture more sales. Reporting is great at the end of the year for a complete overview. ----- ### "User friendly\!" — 5.0/5 > **Lisa** | *16 August 2024* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to use and set up. Also new staff members can begin using it right away without a lengthy training period. > > **Cons**: Not currently compatible with Apple Pay > > Overall it has definitely made life easier\! ----- ### "Great Customer Service" — 4.0/5 > **Taylor** | *29 April 2021* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: The greatest thing about this software is the customer service behind it. If we ever have questions they are just a phone call away. They are constantly updating the software to accommodate our needs as a seasoanl campground. Functionality, ease of access, and overall layout of the software is great. > > **Cons**: Would like more help in the initial phases of set up/getting started. ----- ### "Council Road" — 4.0/5 > **James** | *16 August 2024* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of moving from screen-to-screen has been a welcomed experience for my team. > > **Cons**: Time to reset password if a customer is waiting > > My experience has been very positive with the use of Firefly software ----- ### "Keep up the good work" — 5.0/5 > **Edward** | *14 August 2024* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use and good in detail with options > > **Cons**: Auto charges for utilities would be noce > > Very easy system to use and to teach new ways of the system ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/132323/firefly-reservations?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/132323/firefly-reservations) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data