---
description: Learn how Total Lean Management (TLM) QMS Software can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Total Lean Management (TLM) QMS Software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Total Lean Management (TLM) QMS Software Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [Total Lean Management (TLM) QMS Software](/software/132607/the-lean-machine)

# Total Lean Management (TLM) QMS Software

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> The Lean Machine is a quality management software that helps businesses manage documents, inspections, vendors, and organizational operations. It lets organizations set up projects to handle failure mode and effects analysis (FMEA) and automatically calculate risk priority number (RPN).
> 
> Verdict: Rated **4.8/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 37 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lean & Mean Business Systems
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: TLM is available on monthly subscriptions or on a perpetual license, outlined below.&#10;&#10;Costs can be estimated starting at $75/user/mo which goes down as the user count goes up, plus an initial installation fee that is less than $5,000
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Change Management
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Defect Tracking
- Document Coding & Control

## Integrations (2 total)

- Microsoft Outlook
- QuickBooks Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Quality Management Software](https://www.getapp.co.uk/directory/144/quality-management/software)

## Related Categories

- [Quality Management Software](https://www.getapp.co.uk/directory/144/quality-management/software)
- [Compliance Software](https://www.getapp.co.uk/directory/243/compliance/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.getapp.co.uk/software/104305/mastercontrol) — 4.5/5 (526 reviews)
2. [Qualio](https://www.getapp.co.uk/software/100136/qualio) — 4.6/5 (128 reviews)
3. [Arena QMS](https://www.getapp.co.uk/software/2043151/arena-quality) — 4.4/5 (97 reviews)
4. [Dot Compliance](https://www.getapp.co.uk/software/130667/dot-compliance) — 4.4/5 (80 reviews)
5. [Checklist Fácil](https://www.getapp.co.uk/software/2063177/checklist-facil) — 4.8/5 (105 reviews)

## Reviews

### "A one-stop shop for all of our QMS needs\!" — 4.0/5

> **Allison** | *6 November 2013*
> 
> PROS: &#10;- EXCELLENT customer service\!  Without fail, David has responded to every question, email, \&amp;    &#10;   phone call within a few hours.  He is great to work with and always willing to help.&#10;- Variety of customizable modules- TLM is a one-stop shop for all of our QMS needs&#10;- Improvements noticed with every new software update&#10;- Bit of a learning curve at first, but easy to use once you get familiar with the software&#10;- The training videos on the website are helpful- keep them coming\!&#10;&#10;CONS:&#10;- Experienced some difficulties during the software installation &#10;- Not intuitive to new users- would love to see more training videos &#10; &#10;OVERALL:&#10;Our organization implemented TLM document control module in September 2013.  We experienced some difficulties during the initial installation of the software, but thanks to the excellent customer service and technical support, the issues were resolved in a timely manner.  We now have ~113 employees using the document control module and are excited to implement more modules in the very near future.

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### "A great alternative to the big boys" — 5.0/5

> **Taimur** | *7 February 2012*
> 
> **Pros**: -Diverse functionality with great document control features such as varied search filters, document obsolescence, document change orders, training lists and records &#13;&#10;-Very easily customizable to fulfill individual needs &#13;&#10;-Great setup of admin and management rep users and ability to switch roles &#13;&#10;-Great customer support and service &#13;&#10;-Price
> 
> **Cons**: -Not intuitive to users - Training is required and recommended  &#10;&#10;-A little slow (hosted externally)
> 
> A nifty and lean system with great functionality, I have used many other validated doc management system, each with their own issues (document stuck in workflows, incorrect revisions uploaded, ect), the design and functionality to TLM definitely address a number of the issues the bigger names have. No software is without bugs but the system easily recovers from the issues and the customer support and service is superb when needed.

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### "Impressive System" — 5.0/5

> **Jay** | *9 February 2011*
> 
> **Pros**: This is an extremely easy system to operate and with the price is by far the best for the money.  The support that you get from this system is almost instantaneous and any things that are required for your company are done within a day or two.  This would never be possible from another system.
> 
> **Cons**: There are almost no cons for this product.  It does take some time to implement, however so does every system.  The could be an area where training could be conducted that wouldn't affect the real life data that has been entered.  There could also be work around when trying to develop processes that template information could be used to speed understanding of later modules.
> 
> This is a fantasic system with the best customer support of any system I have ever used.  I have and will continue to recommend the system to anyone looking for this type of software and look forward to working with this system well into the future.

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### "Highly Functional Software with Superior Support" — 5.0/5

> **nancy** | *29 October 2010*
> 
> **Pros**: This easy to use, highly adaptable software has made short work of developing and implementing our quality plan.  When I've needed help or had an idea on how the software could better serve us David has fielded the questions and challenges promptly and effectively.  The interactive modules help keep us lean and mean.
> 
> **Cons**: I'd like a report writer to create/modify forms.
> 
> The best value in Quality and Lean Management software by far.

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### "3 Audits in, and many good compliments" — 4.0/5

> **Kevin** | *10 August 2012*
> 
> **Pros**: After a registration audit, internal audit, and our largest customer audit i have received many compliments on our new system. I was tasked with tying two facilities under one QMS and picked TLM as our document system. We have met the needs of our QMS, and demonstrated fantastic control. The training features and document control are great. i have used other control software systems in the past and actually left one due to lack of support. TLM has not only gave unprecedented support, but has exceeded my own expectations of what customer support should look like. Pricing is by far the fairest I have come across for he value received in the package.
> 
> **Cons**: At times, it has slow periods but nothing dramatic
> 
> I highly recommend TLM for ease of use, ease of implementation and the awesome customer support. i cannot say enough about the support...

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