--- description: Learn how Google Chat can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Google Chat. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Chat Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Google Chat](/software/132791/chat) # Google Chat Canonical: https://www.getapp.co.uk/software/132791/chat Page: 1 / 97\ Next: [Next page](https://www.getapp.co.uk/software/132791/chat?page=2) > Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform. > > Verdict: Rated **4.5/5** by 2393 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2393 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Calendar Sync - Collaboration Tools - Conferencing - Data Import/Export - File Sharing - Mobile Access - Progress Tracking - Real-Time Chat - Reminders - Screen Sharing - Search/Filter - Single Sign On - Task Management - Third-Party Integrations - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (11130 reviews) 2. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6433 reviews) 3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24183 reviews) 4. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5308 reviews) 5. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17670 reviews) ## Reviews ### "Perfect for Quick Communication" — 5.0/5 > **Amee** | *22 December 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to use. It's easy to communicate quickly with others. You can send links, invites, images, gifs and more which is great. > > **Cons**: There is not a thing that I do not like about Google Chat due to its amazing ease of use. I have no complaints. > > It has been a game changer for work. It is easy to send messages back and forth with coworkers and helps keep us all on the same page. I love that it offers group chats too\! ----- ### "An Underrated Google Suite Feature" — 5.0/5 > **Cassandra** | *28 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Google Chat has quietly become one of the most useful tools in my day-to-day life. It fills the gap between formal emails and unnecessary phone calls perfectly. For quick professional discussions, clarifications, and team collaboration, it keeps communication moving all day. It doesn’t feel overly corporate. It’s just as useful for friendly banter with colleagues as it is for work conversations. Some of the best team culture happens in those small, casual interactions. I even use it to check in with my spouse throughout the day since it’s already open on my screen. > > **Cons**: I wish more of my team used it\! There's a lot of competition with other platforms like Slack or Microsoft teams. You need to know who's checking which messaging system to reach them quickest. It would also be useful if it was like back in the day when minimizing the conversation didn't make it go away completely. I miss when I had the tabs along the bottom of my screen. Not the end of the world, though. > > Overall, Google Chat is easy to learn, has great features like file-sharing and GIFs, and lives on the screen I'm already using most (my Gmail). ----- ### "Good for Google Users" — 3.0/5 > **Josh** | *17 March 2025* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Pairs really well with a google account, great for secure chatting > > **Cons**: Requires data or wifi connection to use, unlike texting > > I use it for storing messages and contacting those with Google accounts ----- ### "Great software, but can be even better with a good mobile app." — 4.0/5 > **Mike** | *30 December 2025* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Google chat is incredibly responsive and convenient. It is included in GSuite so relatively affordable compared to slack. The interface on the web is extremely polished and efficient. Learning curve is low, and feature is extensive. There are tons of integration that works with gmail and gcal. > > **Cons**: I think the customer service of Google can be improved. It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments. I also think the mobile app can be improved. The images are downsampled in such a fashion that it's barely readable. > > Overall I'd say gchat is solid. With good integration with google meet and calendar, it is a solid choice for business customers. ----- ### "A fine tool for collaborating" — 5.0/5 > **Bradley** | *11 October 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: I work with organisations that make use of the Google Suite of tools, and therefore make use of google chat to work with them for instant messaging. Google Chat works great. It’s simple to use for messaging and video calls, provided a web based interface that’s useful when you’re not using the desktop or Mobile app, and functions flawlessly. It’s free, so value is exceptional. Notifications work well, document sharing works well, and whilst it wouldn’t be my first choice over MS Teams, it doesn’t come with any major issues or reasons not to use it. > > **Cons**: Two things: 1) I dislike the “quote in new thread feature”. I see why others may find it useful, but it’s not for me. 2) in the full interface it feels clumsy when you want to start a new chat with a new person. Just GUI refinement required. > > I use Google chat daily and have no issues with it. I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it. ----- Page: 1 / 97\ Next: [Next page](https://www.getapp.co.uk/software/132791/chat?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/132791/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data