--- description: Learn how Google Chat can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Google Chat. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Chat Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Google Chat](/software/132791/chat) # Google Chat Canonical: https://www.getapp.co.uk/software/132791/chat Page: 1 / 97\ Next: [Next page](https://www.getapp.co.uk/software/132791/chat?page=2) > Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform. > > Verdict: Rated **4.5/5** by 2394 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2394 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Calendar Sync - Collaboration Tools - Conferencing - Data Import/Export - File Sharing - Mobile Access - Progress Tracking - Real-Time Chat - Reminders - Screen Sharing - Search/Filter - Single Sign On - Task Management - Third-Party Integrations - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6438 reviews) 3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24219 reviews) 4. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5317 reviews) 5. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews) ## Reviews ### "Google chat review" — 5.0/5 > **Baylee** | *22 July 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the functionality of Google chat, its very easy to use and widely used among many. I like the access of it as well. > > **Cons**: There is nothing I can say about Google chat that I truly don't like. I think overall it's a great feature to have. > > I have used this for alot of engagement with employees, as we use mostly google suite products. It's useful especially for international travel. ----- ### "Great for Everyday Workplace Collaboration" — 5.0/5 > **Sophia** | *4 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love that Google Chat is simple, reliable, and integrates well with the rest of Google Workspace. It makes communication and collaboration easy while keeping conversations organized. It makes team communication efficient by keeping messages, files, and tasks organized in one place. I also appreciate the ability to create dedicated spaces for projects and collaborate in real time. > > **Cons**: The least thing I like about Goolge Chat is that the chat history disappears if you close out of your windows after 24 hours. But I just never close my windows to avoid that. I truly love using Google Chat. It makes working from home really easy. There's truthfully nothing I don't dislike about it. > > My experience with Google Chat has been extremely positive. A bunch of my coworkers and I work from home and some work in the office. Google Chat provides a convenient way to communicate with colleagues, share files, and collaborate on projects in real time. The integration with other Google Workspace applications helps streamline workflows and keeps conversations organized. To me, it has been the most effective and reliable communication tool\! ----- ### "Good for Google Users" — 3.0/5 > **Josh** | *17 March 2025* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Pairs really well with a google account, great for secure chatting > > **Cons**: Requires data or wifi connection to use, unlike texting > > I use it for storing messages and contacting those with Google accounts ----- ### "An Underrated Google Suite Feature" — 5.0/5 > **Cassandra** | *28 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Google Chat has quietly become one of the most useful tools in my day-to-day life. It fills the gap between formal emails and unnecessary phone calls perfectly. For quick professional discussions, clarifications, and team collaboration, it keeps communication moving all day. It doesn’t feel overly corporate. It’s just as useful for friendly banter with colleagues as it is for work conversations. Some of the best team culture happens in those small, casual interactions. I even use it to check in with my spouse throughout the day since it’s already open on my screen. > > **Cons**: I wish more of my team used it\! There's a lot of competition with other platforms like Slack or Microsoft teams. You need to know who's checking which messaging system to reach them quickest. It would also be useful if it was like back in the day when minimizing the conversation didn't make it go away completely. I miss when I had the tabs along the bottom of my screen. Not the end of the world, though. > > Overall, Google Chat is easy to learn, has great features like file-sharing and GIFs, and lives on the screen I'm already using most (my Gmail). ----- ### "Great software, but can be even better with a good mobile app." — 4.0/5 > **Mike** | *30 December 2025* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Google chat is incredibly responsive and convenient. It is included in GSuite so relatively affordable compared to slack. The interface on the web is extremely polished and efficient. Learning curve is low, and feature is extensive. There are tons of integration that works with gmail and gcal. > > **Cons**: I think the customer service of Google can be improved. It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments. I also think the mobile app can be improved. The images are downsampled in such a fashion that it's barely readable. > > Overall I'd say gchat is solid. With good integration with google meet and calendar, it is a solid choice for business customers. ----- Page: 1 / 97\ Next: [Next page](https://www.getapp.co.uk/software/132791/chat?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/132791/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data