---
description: Learn how Cigo can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cigo.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cigo Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Courier Software](/directory/997/courier/software) > [Cigo](/software/133631/cigo)

# Cigo

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> Cigo is a cloud-based delivery tracking and route optimization solution, designed to help businesses in industries including moving, pharmacy, grocery, servicing, logistics, construction, and junk removal, manage and optimize their customer’s last-mile experience.
> 
> Verdict: Rated **5.0/5** by 20 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Cigo

\- Creation of complex delivery routes in only a few seconds
- Route optimization using real-time data
- Real-time delivery tracking so that your customers get a precise idea of when they will be delivered
- Reduction of inbound calls from customers by up to 85%
- Proof of delivery system
- Live chat with drivers
- Offline mode
- Delivery reports available and data stored up to 24 months
- Easy integration and navigation
- Incidents reports: get notified right away of any damage to take actions quickly
- Review system: get more reviews from customers once the delivery is completed and receive notifications everytime a customer gives 3 stars or less
- Hire more drivers thanks to Cigo Pay, a new module that allows customers to tip your drivers via transfer

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cigo
- **Location**: Montréal, Canada
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Cigo for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Australia, Bulgaria, Canada, Estonia, France, Germany, Greece, Italy, Kuwait, Latvia, Poland, Portugal, Qatar, Saudi Arabia, Spain, Switzerland, Türkiye, United Arab Emirates, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Cash on Delivery
- Communication Management
- Customer Database
- Customer Management
- Customer Portal
- Customisable Branding
- Data Import/Export
- Delivery Tracking
- Digital Signature
- Dispatch Management
- Drag & Drop

## Integrations (5 total)

- Alice POS
- PioneerRx
- Shopify
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Courier Software](https://www.getapp.co.uk/directory/997/courier/software)

## Related Categories

- [Courier Software](https://www.getapp.co.uk/directory/997/courier/software)
- [Fleet Management Software](https://www.getapp.co.uk/directory/217/fleet-management/software)
- [Transportation Management Systems](https://www.getapp.co.uk/directory/805/transportation-management/software)
- [Delivery Management Software](https://www.getapp.co.uk/directory/1203/delivery-management/software)
- [Route Planning Software](https://www.getapp.co.uk/directory/1363/route-planning/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.co.uk/software/120399/elite-extra) — 4.7/5 (356 reviews)
2. [Spoke](https://www.getapp.co.uk/software/2038559/circuit-routing) — 4.8/5 (105 reviews)
3. [Metrobi](https://www.getapp.co.uk/software/2072003/metrobi) — 4.9/5 (91 reviews)
4. [Detrack](https://www.getapp.co.uk/software/2049879/detrack) — 4.7/5 (94 reviews)
5. [Track-POD](https://www.getapp.co.uk/software/116355/track-pod) — 4.7/5 (140 reviews)

## Reviews

### "No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries" — 5.0/5

> **Jay** | *7 August 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. 

Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended.
> 
> **Cons**: It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for.

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### "The perfect partner for a courier company" — 5.0/5

> **Thomas** | *29 May 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up
> 
> **Cons**: Better reporting on the drivers would be nice
> 
> Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way\!

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### "Best pickup/delivery software on the market" — 5.0/5

> **Jose** | *5 June 2024* | Logistics & Supply Chain | Recommendation rating: 3.0/10
> 
> **Pros**: \[sensitive content hidden\] made sure that we were set up for success\!
> 
> **Cons**: Separate cost for optional services like “auto-split”.

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### "Route management optimization at its best" — 5.0/5

> **Justin** | *12 December 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. \[sensitive content hidden\] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.
> 
> **Cons**: Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.
> 
> If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment\!

-----

### "Excellent platform" — 5.0/5

> **Raffi** | *18 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Extremely easy to use, they regularly push new features to the platform. Their customer service is exceptional.
> 
> **Cons**: No real cons till now. Everything has worked well.
> 
> Their customer service is really incredible. Platform has been reliable no real downtimes. It always works

-----

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/133631/cigo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/cigo/> |
| en-AE | <https://www.getapp.ae/software/133631/cigo> |
| en-AU | <https://www.getapp.com.au/software/133631/cigo> |
| en-CA | <https://www.getapp.ca/software/133631/cigo> |
| en-GB | <https://www.getapp.co.uk/software/133631/cigo> |
| en-IE | <https://www.getapp.ie/software/133631/cigo> |
| en-NZ | <https://www.getapp.co.nz/software/133631/cigo> |
| en-SG | <https://www.getapp.sg/software/133631/cigo> |
| en-ZA | <https://www.getapp.za.com/software/133631/cigo> |
| es | <https://www.getapp.es/software/133631/cigo> |
| es-CL | <https://www.getapp.cl/software/133631/cigo> |
| es-CO | <https://www.getapp.com.co/software/133631/cigo> |
| es-MX | <https://www.getapp.com.mx/software/133631/cigo> |
| fr | <https://www.getapp.fr/software/133631/cigo> |
| fr-BE | <https://fr.getapp.be/software/133631/cigo> |
| fr-CA | <https://fr.getapp.ca/software/133631/cigo> |

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