---
description: Learn how AMCS Field Services can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for AMCS Field Services.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AMCS Field Services Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Fixed Asset Management Software](/directory/709/fixed-asset-management/software) > [AMCS Field Services](/software/133863/utility-cloud)

# AMCS Field Services

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> AMCS Field Services (formerly Utility Cloud) is an operations management software designed to help organizations handling utilities, such as industrial wastewater, sewers, or natural gas, control distributed field assets and schedule inspections and maintenance activities.
> 
> Verdict: Rated **4.7/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 15 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AMCS
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact AMCS for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, Mexico, Netherlands, New Zealand, Norway, Sweden, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Calendar Management
- Calibration Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contract/License Management
- Cost Tracking
- Customer Database

## Integrations (5 total)

- Google Maps
- Google Sheets
- Microsoft Excel
- Microsoft Power BI
- Tableau

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fixed Asset Management Software](https://www.getapp.co.uk/directory/709/fixed-asset-management/software)

## Related Categories

- [Fixed Asset Management Software](https://www.getapp.co.uk/directory/709/fixed-asset-management/software)
- [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software)
- [CMMS Software](https://www.getapp.co.uk/directory/131/cmms/software)
- [EAM Software](https://www.getapp.co.uk/directory/1045/eam/software)
- [Utility Management System](https://www.getapp.co.uk/directory/1253/utility-management-systems/software)

## Alternatives

1. [Infraspeak](https://www.getapp.co.uk/software/118183/infraspeak) — 4.7/5 (137 reviews)
2. [Limble](https://www.getapp.co.uk/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
3. [Fracttal One](https://www.getapp.co.uk/software/111631/fracttal) — 4.6/5 (1773 reviews)
4. [eMaint CMMS](https://www.getapp.co.uk/software/102141/emaint-cmms) — 4.5/5 (384 reviews)
5. [eWorkOrders CMMS](https://www.getapp.co.uk/software/103009/eworkorders) — 4.9/5 (115 reviews)

## Reviews

### "Utility Cloud Review" — 4.0/5

> **Steve** | *3 January 2020* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: The system is easy to use, and the support team  has always been very helpful. We have continued to find new ways to use UC in the operation of  our system.&#10; The company as a whole is  willing to listen to our thoughts on system enhancements from the operators perspective
> 
> **Cons**: Small glitches can at times pop up, especially after an upgrade release.    However their team is very proactive in correcting any issue (if there is one)

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### "Long sought after solution to our database management needs" — 4.0/5

> **Ann** | *19 January 2020* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The flexibility to manipulate the data to suit our needs. The help/customer support staff is superior.  Ask for \[SENSITIVE CONTENT HIDDEN\]\!
> 
> **Cons**: The shortcomings of getting  up and running with the software was not associated with the software or the software team but more the commitment on our part to implement.  We felt, and encouraged by UC, that the functionality of the database was best directed by the customer and when you're in a position of 'not knowing' what you don't know,  its hard to commit the required time to the project.  Utility Cloud will come in and assist in the set up but my thought was that we needed to know some basics how a database worked.  The primary reason for UC was to grow our services and customer base in a manner that allowed compliance tracking so that critical work tasks are not missed.  The software affords us the tracking tools to do this.
> 
> UC has been great, they assist whenever needed.  In many cases they have developed a solution for us.  Nothing seems to be outside their expertise in the information technology reporting field.  Over the past two years our business have managed over 2000 transactions/month using the software.  All information has Federal, State and Local compliance requirements.  Prior to the use of the software we were always in jeopardy of missing something.  We've been able to reduce that risk significantly.

-----

### "My Review" — 4.0/5

> **Daniel** | *27 February 2020* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about the software that it serves a purpose and it organizes all of the companies assets.
> 
> **Cons**: Very slow at times and not very user friendly for people who don't do well with technology at all.
> 
> I learned Utility Cloud with a previous employer and that is what got me the move and the job that I currently have working with Utility Cloud so without UC, I wouldn't be where I am today.

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### "Great Product with wide range of Functionality" — 5.0/5

> **Kaleb** | *7 January 2020* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: I like the functionality of the software and the fact that the software is web-based compared to an app. The ability to get so much information about assets that are accessible anytime for the field staff's use saves time and makes their jobs easier.  This is particularly important when we put it into the perspective of how we are implementing the software in multiple states and using multiple contracting firms to carry out the work for us. This software is also supported well by individuals that understand the direction that our company is going and trying to help us achieve our goals.
> 
> **Cons**: The biggest issue would be that the users lose some functionality when using the program in offline mode.
> 
> Our experience with Utility Cloud has been terrific so far. We are working with them to solve numerous business needs, whether it be work history, customer service response times, maintenance scheduling, compliance tracking,  filing chain of custody forms, and all the reporting to go along with these items. Their staff is extremely receptive to any potential improvements and constructive criticism that we have brought to their attention.  Conversations with them happen regularly to improve the system to tailor it to meet our needs as an organization.

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### "Customer support great" — 5.0/5

> **Tim** | *18 January 2020* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: I have worked with \[SENSITIVE CONTENT HIDDEN\] many times and her knowledge and willingness to go beyond my expectations have been spectacular. She always makes herself available to talk and work out my challenges with new implementations or just reminding me how to do tasks that I have forgotten. Her patience is wonderful and has always gotten the job done for me quickly. We have been using UC for many years now and love the software. Our customers that receive our reporting from UC are blown away with the level of technology in our blue-collar industry. Our small business benefits greatly with the use of UC. Being a small business with a tight budget, it can be tough to make it work with the costs, but \[SENSITIVE CONTENT HIDDEN\] and his team continues to help make it affordable for us\!
> 
> **Cons**: Connectivity is always a challenge as much as we use the system. However, this is not a UC created issue.
> 
> We are much more efficient in our field operations using UC all day every day. Having an online history of our work is invaluble to our technicians and the office staff.

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