--- description: Learn how FreeCRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for FreeCRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FreeCRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [FreeCRM](/software/134123/free-crm) # FreeCRM Canonical: https://www.getapp.co.uk/software/134123/free-crm Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/134123/free-crm?page=2) > \# FreeCRM — Powerful CRM. Actually Free. \*\*Stop paying more for CRM. Start doing more with FreeCRM.\*\* FreeCRM is an all-in-one customer relationship management platform that brings sales, marketing, customer service, and communications together in one easy-to-use system. Built for startups, small > > Verdict: Rated **4.4/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FreeCRM \# FreeCRM — Powerful CRM. Actually Free. \*\*Stop paying more for CRM. Start doing more with FreeCRM.\*\* FreeCRM is an all-in-one customer relationship management platform that brings sales, marketing, customer service, and communications together in one easy-to-use system. Built for startups, small businesses, and growing enterprises, FreeCRM helps teams organize contacts, manage sales pipelines, automate follow-ups, and build stronger customer relationships without the complexity or high costs of traditional CRM software. \*\*And yes, FreeCRM is actually FREE.\*\* Our free-forever plan gives businesses a full-featured CRM with unlimited contacts and storage, deal management, tasks, calendars, documents, cases, reporting, and mobile apps. No credit card required. No expiration date. No expensive software commitment. As your business grows, FreeCRM grows with you. Unlock integrated email marketing, voice calling, two-way SMS, advanced automation, AI-assisted productivity, and integrations with the business applications you already use. \#\# Everything You Need to Manage and Grow Your Business \*\*1. A Powerful, Free CRM\*\* Get organized and stay organized without spending a dollar. Manage unlimited contacts, companies, leads, deals, tasks, appointments, documents, and customer relationships in one centralized platform. Track every opportunity from first contact to closed deal and give your team complete visibility into your sales pipeline. FreeCRM makes professional customer management accessible to businesses of every size. \*\*2. Sales Pipeline and Deal Management\*\* Never let another opportunity slip through the cracks. Track leads, assign deals, manage sales stages, schedule follow-ups, and monitor your team's progress. Custom fields, dashboards, reporting, and workflow automation help you build a sales process that fits your business rather than forcing your business to fit your software. \*\*3. Email Marketing, Voice Calling, and SMS\*\* Why pay for multiple disconnected applications when you can manage customer communications directly from your CRM? FreeCRM's advanced communications capabilities bring email marketing, click-to-call, voice calling, two-way SMS, and multichannel campaigns together. Launch targeted outreach, follow up with prospects, track responses, and maintain a complete history of customer interactions. With integrated communications, your sales and marketing teams can spend less time switching between applications and more time building relationships and closing deals. \*\*4. AI-Assisted Sales and Productivity\*\* Put AI to work with your customer data. FreeCRM's AI-assisted capabilities help draft personalized emails, summarize customer interactions, suggest next steps, and prepare for conversations. Use your own supported AI model provider to bring intelligent assistance into everyday CRM workflows while maintaining control over your model configuration and usage. \*\*5. Marketing Automation and Lead Generation\*\* Turn prospects into customers with targeted campaigns, lead capture forms, customer segmentation, and automated follow-ups. Manage outreach across email, SMS, and voice, helping your team reach customers through their preferred communication channels. Keep marketing and sales connected with shared customer records and campaign activity. \*\*6. Customer Service and Support\*\* Great customer relationships don't end after the sale. Manage customer cases, track service requests, assign tasks, and maintain customer histories so your team has the information it needs to deliver responsive, personalized support. \*\*7. Integrations with Your Favorite Business Tools\*\* Connect FreeCRM with popular applications, including Google Workspace, Microsoft 365, QuickBooks, Zapier, DocuSign, Zoom, and WhatsApp Business. Synchronize important business information, reduce duplicate data entry, and connect your CRM to the applications your team already uses. Enterprise customers can extend FreeCRM further through A ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 17 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FreeCRM.com - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Free: Free Forever, Pro: 2-$25/user/month for unlimited storage, customer support, campaign management, API, integrations, contract management, and more. Enterprise \& HIPAA: $50/user/month for all the features of Pro, plus service agreements. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, German, Hebrew, Italian, Japanese, Korean, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI Text Generation - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Alerts and Tasks - Automated Email Responses - Automated Scheduling - Autonomous Task Execution - Basic Reporting - Building and Personalizing Emails - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Calendaring - Call Center Features - Campaign Analytics - Campaign Management - Campaign Planning ## Integrations (6 total) - Docusign - Meta for Business - QuickBooks Online Advanced - Twitter/X - WhatsApp Business Platform - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Sales Force Automation Software](https://www.getapp.co.uk/directory/338/sales-force-automation/software) - [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (7003 reviews) 2. [B2B Rocket](https://www.getapp.co.uk/software/2069067/b2b-rocket) — 4.8/5 (308 reviews) 3. [Corefactors](https://www.getapp.co.uk/software/132075/Corefactors) — 4.4/5 (132 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18812 reviews) 5. [ActiveCampaign](https://www.getapp.co.uk/software/2348/activecampaign) — 4.6/5 (2570 reviews) ## Reviews ### "My review of Cogmento" — 4.0/5 > **Tuomas** | *16 July 2020* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The sales side support was the best part. > > **Cons**: Integration with open source frontends is lacking. > > In legacy environments the software does it's job as advertised, however I'd like to see more support for frontends, and blockchain support as well. ----- ### "Simple, Easy, Lightweight CRM" — 4.0/5 > **An** | *16 August 2021* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Two column layout page with Navigation Board help user easily to add task, tracking last activity. Set up Goal in Value and Created with unlimited number of goal. Customization with your all demand they not limited number of Textbox, Textline, Dropdown list…just make sure you in logic created format with two column layout. > > **Cons**: Deal card is worst path with narrow horizontal and auto wrap text make it damage to your eyes so table view list is the table deal list is your only one choice. Goal is not counted and logic with deal, some of algorithms is wrong so make the result not right. > > For user prefer simple and tracking activity, deals not focus on the User Interface then this is hybird CRM could meet your requirements as storage, forecast and track record. With not high demand of CRM then you could meet the free and easy to use CRM that could versus with Hubspot or Bitrix ----- ### "support is non existent" — 2.0/5 > **Glen** | *26 November 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The software was easy to use and simple to implement. > > **Cons**: Prices were doubled without any notice. They claim to have sent an email, but it was just a link on their site showing the new pricing. Support is non-existent. They do not answer the phone or email except when you try to cancel the billing or dispute a charge. The software often does not operate due to various hosting or other technical issues they have. > > The overall experience has been poor since the support is non-existent. There is no easy way to integrate this with Outlook email so tracking becomes very difficult for all types of communications with clients. ----- ### "CRM in use" — 5.0/5 > **Darron** | *15 July 2020* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: The interface is very easy to pick what one needs. Navigation is very good too. This can make the system easy for a new employee to learn and very speedy to use with live customer interface. > > **Cons**: On implementing CRM, the company can adapt it to their own use but it is hard to clear unwanted aspects of the program. > > Used CRM to record customer data, purchases, queries and complaints. ----- ### "Cogmento CRM great product" — 5.0/5 > **Amit Kumar** | *10 July 2020* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: Cogmento CRM offers the freedom to work as a very simple solution that benefits the person doing small businesses. In this we have been given many scales which are very important for your business. Small business are taking advantage of all the facilities offered by it, which will further help to provide new ways of business. > > **Cons**: As of now, no such changes are needed as seen on the basis of using Cogmento CRM so far. > > Cogmento CRM offers the freedom to work as a very simple solution that benefits the person doing small businesses. In this we have been given many scales which are very important for your business. Small markers are taking advantage of all the facilities offered by it, which will further help to provide new ways of business. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/134123/free-crm?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/134123/free-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data