About Powerpay
Powerpay is a cloud-based human resource management solution (HRMS) designed to help small businesses handle onboarding, payroll processing, employee records, tax filing, and more. Employees can utilize the self-service portal to view, download, or print payslips, access previous year’s statements and verification letters, and update personal information.
The application enables HR teams to receive alerts on due remittances to Canada revenue agency (CRA), generate year-end reports, and submit tax forms. The time tracking module allows supervisors to track employees’ work hours, edit, or approve timecards, and automatically calculate compensation. Employees can also use a unified dashboard to view work schedules, update availability statuses, and send leave requests to supervisors.
Powerpay facilitates integration with QuickBooks Online accounting and bookkeeping platform, helping administrators gain visibility into financial records and extract data on labour costs and profit margins. Other features include role-based security access, data export, trend analysis, document management, attendance tracking, reporting, compliance management, and more.
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Reviews
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- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why would you do your own payroll?
Reviewed on 07/07/2022
I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the...
I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.
Pros
Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.
Cons
It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PowerPay - Payroll with peace of mind
Reviewed on 11/12/2020
The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada...
The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada again and again for all my payroll needs.
Pros
This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work !
Cons
The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again.
Alternatives Considered
RUN Powered by ADPReasons for Switching to Powerpay
ADP quoted a higher price. However ADP Canada offers a cheaper and more flexible HR solution than PowerPay.Response from Ceridian
Hi Linda - Thank you very much for your detailed feedback, we greatly appreciate it! We are happy to hear that you have been able to lean on the support team when you need to and that they can walk you through what you need.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Power Pay Review
Reviewed on 11/02/2021
I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE...
I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE adjustment, Deduction page) but some things should be improved (reporting mostly)
Pros
It is easy to use, straight forward, limited functionality... (Department set up, reporting)
Cons
Reports are very limited, even the custom reports addition is barely useful.
Customer service is great, they answer quickly and most are very helpful. However, more than once I asked the same question and got 2 different answers. Representative should have payroll certification to be able to help with code set up.
Response from Ceridian
Hi Milana - Thank you very much for the detailed feedback, especially around consistent responses and reporting. Your feedback helps us continue to innovate and improve!
- Industry: Accounting
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customer service is everything
Reviewed on 11/12/2020
It's been an excellent experience.
It's been an excellent experience.
Pros
The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.
Cons
No cons. It works as needed. I've not had any issues with the software.
Response from Ceridian
Hi Carolyn - Thank you very much for taking the time to leave us a review! We can't tell you how happy we are to hear that you have had a great experience with Powerpay and our support team!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Payroll Company
Reviewed on 24/06/2021
Pros
The system is user-friendly. It is easy and fast to use and insert information.
Cons
The information for each employee could be more accessible to HR. Sometimes I spent time finding the profile for each employee.
Response from Ceridian
Hi Jennifer - thank you very much for your feedback. We're happy to hear that you find Powerpay easy and fast to use.
Powerpay FAQs
Below are some frequently asked questions for Powerpay.Q. What type of pricing plans does Powerpay offer?
Powerpay offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Powerpay offers multiple pricing bundles: Launch, Advance, and Boost. Please contact Ceridian directly for pricing information.
Q. Who are the typical users of Powerpay?
Powerpay has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Powerpay support?
Powerpay supports the following languages:
English, French
Q. Does Powerpay support mobile devices?
Powerpay supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Powerpay integrate with?
Powerpay integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online
Q. What level of support does Powerpay offer?
Powerpay offers the following support options:
Email/Help Desk, Phone Support
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