About Bigin by Zoho CRM
Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.
The application allows users to create and embed webforms into business websites to capture leads’ information. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other features of Bigin are workflow management, automated notifications, collaboration, data import, audit log, email templates, and more.
Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns. It also allows managers to create predefined workflows to automate recurring tasks such as tracking deal progress and setting up email alerts.
Pricing starting from:
US$7.00/month
- Free Version
- Free Trial
- Subscription
Devices
Business size
Markets
United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, Austria, Australia, Aruba, Azerbaijan, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Falkland Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iran, Italy, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Comoros, St Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St Lucia, Sri Lanka, Liberia, Lesotho, Luxembourg, Latvia, Libya, Morocco, St Martin, Madagascar, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, Niger, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, St Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Paraguay, Qatar, Réunion, Romania, Serbia, Rwanda, Saudi Arabia, Seychelles, Sudan, Sweden, Singapore, St Helena, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Turkey, Trinidad & Tobago, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, St Vincent & the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 184 others
Supported Languages
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese and 20 others
Pricing starting from:
US$7.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Bigin by Zoho CRM: 52
Alternatives
HubSpot CRM
Zoho CRM
Freshsales
Freshdesk
Reviews
Already have Bigin by Zoho CRM?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Electrical/Electronic Manufacturing
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy, modern, fair-priced CRM
Reviewed on 07/06/2022
So far so good, fast end easy upgrade from using spreadsheets for everything. Great next step to...
So far so good, fast end easy upgrade from using spreadsheets for everything. Great next step to operational excelency :-)
Pros
Modern, simple solution with great Zoho ecosystem.
Cons
It's simplicity has it's dark side - only 5 entities may block us in the near future and force us to full Zoho CRM. I miss good connector with PowerBI.
Reasons for Switching to Bigin by Zoho CRM
Fair pricing, great ecosystem, modern solution.- Industry: Computer Software
- Company size: 2-10 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bigin for beginners of CRM
Reviewed on 12/05/2022
Pros
The first step in the CRM world, for beginners
Cons
Sometimes I need some help, but is easy found information.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesone experience with Bigin CRM by Zoho
Reviewed on 14/04/2022
Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team....
Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.
Pros
The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.
Cons
Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.
Alternatives Considered
PipedriveReasons for Choosing Bigin by Zoho CRM
Bigin CRM provides Better Value for money. More features packed inside reasonable prices.Switched From
PipedriveReasons for Switching to Bigin by Zoho CRM
Great Value for money provided by Bigin CRM.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very helpful for a small business
Reviewed on 09/05/2022
Pros
Easy of set-up. Intuitive usage. Set-up help videos
Cons
Can apply only one filter at a time. Integrations with Facebook Ads requires third party tools like Zapier, which doubles your cost
Alternatives Considered
Bitrix24Reasons for Switching to Bigin by Zoho CRM
Ease of deployment and reasonable free trial period- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bigin - Clean and simple CRM which does what it does GREAT.
Reviewed on 27/05/2022
Pros
The Pipeline/Deals has made it easy for my team to get things done and be held accountable.
Cons
Sometimes difficult to get help with ZOHO add-ons.
Bigin by Zoho CRM FAQs
Below are some frequently asked questions for Bigin by Zoho CRM.Q. What type of pricing plans does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following pricing plans:
- Starting from: US$7.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Bigin offers a 15-day free trial for new users, after which the software is available in 2 versions across 2 pricing tiers for each version. Pricing and functionality - outlined below - scales with the number of users. Free: Available to users for free Express: • Monthly - $9/user/month • Annually - $7/user/month Premiere • Monthly - $15/user/month • Annually - $12/user/month
Q. Who are the typical users of Bigin by Zoho CRM?
Bigin by Zoho CRM has the following typical customers:
Self Employed, 2-10, 11-50, 51-200
Q. What languages does Bigin by Zoho CRM support?
Bigin by Zoho CRM supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Bigin by Zoho CRM support mobile devices?
Bigin by Zoho CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bigin by Zoho CRM integrate with?
Bigin by Zoho CRM integrates with the following applications:
Google Workspace, Mailchimp, Microsoft 365, Zapier, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Invoice, Zoho Meeting, Zoho Sites
Q. What level of support does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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