--- description: Learn how Bigin by Zoho CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Bigin by Zoho CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm?page=2) > Bigin by Zoho CRM is an AI-powered CRM built for small businesses. Manage leads, deals, email, calls, and WhatsApp in one place, automate follow-ups, and track performance with dashboards. 50,000+ businesses run on Bigin. Easy 30-minute setup. Free plan available; paid plans from $7/user/month. > > Verdict: Rated **4.7/5** by 742 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bigin by Zoho CRM Get started fast: set up in about 30 minutes with no training, and free onboarding included. See every customer in one place: leads, deals, email, calls, and WhatsApp on a single 360-degree record. Run your whole business on pipelines: dedicated and connected team pipelines for sales, onboarding, delivery, support and more. Reach customers on any channel: built-in telephony plus 100+ phone providers, WhatsApp, two-way email, X, and video meetings. Automate the manual work: instant, scheduled, and stage-transition rules handle follow-ups, tasks, and notifications for you. Work smarter with built-in AI: Zia drafts and summarizes emails and records, and runs agents for replies, cross-sell, and churn analysis. Bring your own AI tools: MCP support connects Claude, ChatGPT and more directly to your Bigin data. Sell on the go: top-rated apps for iOS, iPadOS, Android, and macOS with on-device AI, call logging, and a business-card scanner. Decide with data: customizable dashboards with charts, KPIs, and Target Meters, plus Zoho Analytics integration for deeper reporting. Get paid and book meetings faster: payment links (integrates with Stripe, PayPal, Razorpay, Paytm) and create online booking pages. Keep data clean: duplicate management and automatic data enrichment for complete, accurate records. Connect your stack to Bigin: Zoho apps, Google Workspace, Microsoft 365/Teams, QuickBooks, Shopify, Mailchimp, and 2,000+ apps via Zapier. Stay secure and compliant: roles and profiles, audit logs, SSO, multi-factor authentication, and ISO/GDPR/SOC 2/HIPAA-certified infrastructure. Buy with confidence: forever-free plan, paid plans from $7/user/month, a 15-day no-card trial. Trusted globally: 50,000+ businesses across 150+ countries, available in 28 languages, backed by 24x5 support and rated 4.6/5 on G2. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 742 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: £0.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from £0.80/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Audit Trail - Automated Scheduling - Billing & Invoicing - Business Card/Badge Scanning - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging ## Integrations (80 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 65 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) ## Related Categories - [CRM for Small Businesses](https://www.getapp.co.uk/directory/4959/small-business-crm/software) - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software) - [CRM Software for Mac](https://www.getapp.co.uk/directory/2887/mac-crm/software) - [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4480 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18803 reviews) 3. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6992 reviews) 4. [Kylas Sales CRM](https://www.getapp.co.uk/software/2052749/kylas) — 4.8/5 (620 reviews) 5. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5846 reviews) ## Reviews ### "Worth recommending, especially when starting your adventure with CRM" — 5.0/5 > **Maciej** | *31 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The best thing about Bigin is that it's fairly easy, has mobile apps, and it has a lot of integrations provided. The interface is clean and sleek, all necessary functions are already provided. > > **Cons**: I think that more abilities to personalise this system would be great, at first it might be a little confusing, but in comparison with other service providers it's quite easy. Just needs getting used to. > > I've been looking for a viable CRM solution for my marketing agency. Most solutions are very complicated, their interface is overloaded with many options. But Bigin is really good if you prefer to have a simple, yet effective solution. It's all you might need if you don't have a big corporation, so I can surely recommend you trying it out. ----- ### "Office Manager" — 5.0/5 > **Amanda** | *20 January 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard. Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry. > > **Cons**: It took me a little time to figure out how to get other Zoho apps to link up and what data can be transferred/sync'd. It is disappointing that the data fields being sync'd cannot be modified. For example, products added to the Sales Pipeline cannot transfer to a quote or invoice. > > Great experience, very user friendly and intuitive. Lots of apps and interfaces available to sync data. ----- ### "I really want to love it." — 3.0/5 > **Kathy** | *6 June 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great. > > **Cons**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone. > > Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more. ----- ### "Bigin by Zoho review" — 5.0/5 > **Dev** | *22 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It's a very user friendly CRM software which is very much affordable as well. Me and my team are able to manage the leads effectively and as a sales head it is helping me to manage my team effectively. It integrates with my outlook as well and emails can be sent automatically . The performance and speed is good and Im getting good customer support from their sales team as well. And it's a secured platform. One company must use it and believe it. > > **Cons**: Everything is working great. No cons as of now.Ive been using this software for past 3 months and didn't find any cons. ----- ### "Simple, Effective, Sales Tool for SME's" — 4.0/5 > **Ibrahim** | *7 April 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Price is great for SME's Sales Pipeline feature keeps it Simple Connects with Email \& Messaging Apps > > **Cons**: I found it challenging to connect to the Telephony or maybe i dont know how. The UI can be more smooth > > I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter. ----- Page: 1 / 31\ Next: [Next page](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data