--- description: Learn how Bigin by Zoho CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Bigin by Zoho CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm?page=2) > Bigin by Zoho CRM is an AI-powered CRM built for small businesses. Manage leads, deals, email, calls, and WhatsApp in one place, automate follow-ups, and track performance with dashboards. 50,000+ businesses run on Bigin. Easy 30-minute setup. Free plan available; paid plans from $7/user/month. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bigin by Zoho CRM Get started fast: set up in about 30 minutes with no training, and free onboarding included. See every customer in one place: leads, deals, email, calls, and WhatsApp on a single 360-degree record. Run your whole business on pipelines: dedicated and connected team pipelines for sales, onboarding, delivery, support and more. Reach customers on any channel: built-in telephony plus 100+ phone providers, WhatsApp, two-way email, X, and video meetings. Automate the manual work: instant, scheduled, and stage-transition rules handle follow-ups, tasks, and notifications for you. Work smarter with built-in AI: Zia drafts and summarizes emails and records, and runs agents for replies, cross-sell, and churn analysis. Bring your own AI tools: MCP support connects Claude, ChatGPT and more directly to your Bigin data. Sell on the go: top-rated apps for iOS, iPadOS, Android, and macOS with on-device AI, call logging, and a business-card scanner. Decide with data: customizable dashboards with charts, KPIs, and Target Meters, plus Zoho Analytics integration for deeper reporting. Get paid and book meetings faster: payment links (integrates with Stripe, PayPal, Razorpay, Paytm) and create online booking pages. Keep data clean: duplicate management and automatic data enrichment for complete, accurate records. Connect your stack to Bigin: Zoho apps, Google Workspace, Microsoft 365/Teams, QuickBooks, Shopify, Mailchimp, and 2,000+ apps via Zapier. Stay secure and compliant: roles and profiles, audit logs, SSO, multi-factor authentication, and ISO/GDPR/SOC 2/HIPAA-certified infrastructure. Buy with confidence: forever-free plan, paid plans from $7/user/month, a 15-day no-card trial. Trusted globally: 50,000+ businesses across 150+ countries, available in 28 languages, backed by 24x5 support and rated 4.6/5 on G2. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: £0.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from £0.80/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Audit Trail - Automated Scheduling - Billing & Invoicing - Business Card/Badge Scanning - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging ## Integrations (78 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) ## Related Categories - [CRM for Small Businesses](https://www.getapp.co.uk/directory/4959/small-business-crm/software) - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software) - [CRM Software for Mac](https://www.getapp.co.uk/directory/2887/mac-crm/software) - [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18812 reviews) 2. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4491 reviews) 3. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (7003 reviews) 4. [Kylas Sales CRM](https://www.getapp.co.uk/software/2052749/kylas) — 4.8/5 (625 reviews) 5. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3062 reviews) ## Reviews ### "Great Product" — 5.0/5 > **Dave** | *14 July 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one. > > **Cons**: Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well. > > Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity. ----- ### "Simple, Effective, Sales Tool for SME's" — 4.0/5 > **Ibrahim** | *7 April 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Price is great for SME's Sales Pipeline feature keeps it Simple Connects with Email \& Messaging Apps > > **Cons**: I found it challenging to connect to the Telephony or maybe i dont know how. The UI can be more smooth > > I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter. ----- ### "I really want to love it." — 3.0/5 > **Kathy** | *6 June 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great. > > **Cons**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone. > > Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more. ----- ### "Good CRM Tool for SMEs" — 5.0/5 > **Pratheeksha** | *15 June 2026* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: I have been using the trial version to track and monitor our RFQs. It has been a great experience. Its easy for Sales management team to view the RFQs that are in progress and can email the customer accordingly to follow up. Would definitely implement it for our regular usage. > > **Cons**: As this is a CRM tool, there is no Gantt chart provision and there are few custom field which are non editable ----- ### "Proper CRM without Overhead Costs" — 5.0/5 > **Tate** | *28 April 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Bigin delivers everything a small business needs from a CRM at a fraction of the cost of the big players. It's intuitive, quick to set up, and the team was up and running in no time. > > **Cons**: Some of the more advanced features you'd find in enterprise CRMs aren't there, but honestly that's the tradeoff for the price. For what we need, it more than delivers. > > We needed a proper CRM without the overhead costs that come with most platforms. Bigin lets us stay organized, manage our pipeline, and keep the team aligned — all without breaking the budget. For cost-conscious small businesses, it's hard to beat. ----- Page: 1 / 31\ Next: [Next page](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data