PressWise

About PressWise
PressWise is a web-based, all-in-one management information system (MIS) and workflow automation software designed for print businesses. The solution includes estimating tools, online storefronts, customizable catalogs & templates, job management, order processing, shipping and fulfillment, and more.
PressWise offers unlimited web-to-print storefronts for customers, which enable private, group, public, and anonymous shopping. Multiple product templates are supported, and documents can be personalized with real-time proofing. Online product catalogs let customers place orders 24/7 and customers can pay for multiple orders at once, either through credit card payments or purchase orders. One-time jobs can be estimated online and users can set up multi-level order approvals.
PressWise's print workflow automation tools convert quotes into electronic job tickets, allowing orders to flow through the system without data re-entry. Self-quoting, auto-batching and auto-impositioning reduce the need for manual interventions throughout the process, minimizing human effort. The production dashboard gives users an overview of all jobs, with detailed click-through charts to view production data for specific dates and times, and the ability to track outsourced work in real time. Users can also manage inventory, mail processing, shipping and order fulfillment.
Key benefits of PressWise
Eliminate costly touches from your workflow by automating repetitive processes.
SaaS pricing model means lower upfront costs and no long-term contracts.
Dashboards allow you to track the progress of all jobs through your shop in real time, online.
Includes unlimited web storefronts, or connect to most other third-party web-to-print storefronts.
Integrated shipping with FedEx, UPS, Endicia and Purolator.
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Reviews
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- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PressWise
Reviewed on 19/12/2023
Pros
Web-based, multiple users allowed, estimating tool
Cons
Look of the store-front. Not very professional looking right out of the box.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Life Changing Upgrade for our center
Reviewed on 10/05/2022
Excellent - life changing really for our shop. Workflow significantly improved with print files...
Excellent - life changing really for our shop. Workflow significantly improved with print files going directly to press, ready and imposed. Has freed up our graphics team to do what they do best, and CSRs have more time to consult with customers versus just keying orders all day long. Support team has been amazing. Everyone is friendly and super responsive. They want to know about problems, issues, or wishes and resolve things quickly. I've never worked with a software company that continuously improves their product the way PressWise does.
Pros
The estimating system is solid and intuitive. "Favorites" make every day jobs easy to write up. The most impactful parts however, are the asset management, integration with our existing online ordering system, and built in shipping module. Reorders are a breeze. Print files go right to the press device without ever having to touch the prepress department. Online order integration easily saves the work of a full time CSR every day. Ticketless workflow in production has taken our efficiency to the next level.
Cons
Integration with Quickbooks was new way of doing business for us, but we have adapted. Initially we were missing some information in reports we were used to having on hand, but the PW team helped us develop reports to get us what we needed. Shipping module is really helpful but still waiting on the new version to allow for shipments with multiple boxes per location. This will be another big event for us when released.
Response from SmartSoft
What a wonderful review to read. I shared your post with our support and development teams, who were thrilled to hear your feedback on all their hard work.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review of PressWise
Reviewed on 02/01/2024
We are 50/50. The QB integration is terrible. The ability to manage customer data and our team...
We are 50/50. The QB integration is terrible. The ability to manage customer data and our team across multiple locations is very easy.
Pros
Ability to manage multiple locations, teams, and customer files is very convenient. Our delivery team and customers love the electronic delivery signatures and tracking.
Cons
Lack of integration with Quickbooks. Full data and descriptions do not import into QB. You only receive a brief line item.
Orders are marked closed when data is sent to QB for accurate payment information and recording. The issue is that the order may still be in production and must be reopened. While this is a small step, it's doubling the manual actions needed to complete the order.
Implementation was very slow. Even though you can "test", the issues did not show themselves until we jumped into using the software.
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Higher Education
Reviewed on 04/11/2021
Overall we love presswise. It allowed us to work with fewer staff members and helped make online...
Overall we love presswise. It allowed us to work with fewer staff members and helped make online ordering a breeze for clients.
Pros
We really enjoy being able to use the system to place our orders and to process the mail list. It allows for the shop to be able to easily and effectively work together.
Cons
Kitting in the storefront. We would also like certain requests to be taken with more attention. I understand there is a lot of different ways to use the system but we have to create workaround in order for it to work how we want.
Response from SmartSoft
Santiago, thank you for your kind words. It has been a pleasure to work with you and your talented team over the past couple of years. Looking forward to many more ahead.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why we changed to PressWise
Reviewed on 04/11/2021
overall experience has been great. We procrastinated on our end and it was great having their team...
overall experience has been great. We procrastinated on our end and it was great having their team nudge us a long to get this software up and going.
Pros
Being on the cloud has been very useful to our sales and PressWise just fits our shop very well for digital and large format. If you are looking for a system and changing from an old software I would highly recommend PressWise simply how it easy it is to navigate through it coming from an old system.
Cons
Just like any new change it just took time getting use to. There are some items we liked a little better on our old software, but the pros defiantly out way the cons.
Alternatives Considered
PrintSmith VisionReasons for Choosing PressWise
It was only server base and didn't feel like it catered to large format or digital printing very well.Reasons for Switching to PressWise
Simply the navigation was the main reason plus putting our clients to order online and have everything under one system was also a bonus for us.Response from SmartSoft
Thanks for your kind words, Justin. It has been great to see your company's progress over the past 18 months. Send us an email with any of your 'wish it would do it this way' items and we'll definitely review them with the team!
PressWise FAQs
Below are some frequently asked questions for PressWise.Q. What type of pricing plans does PressWise offer?
PressWise offers the following pricing plans:
- Starting from: US$495.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact SmartSoft for pricing information.
Q. Who are the typical users of PressWise?
PressWise has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PressWise support?
PressWise supports the following languages:
English
Q. Does PressWise support mobile devices?
PressWise supports the following devices:
Q. What other apps does PressWise integrate with?
PressWise integrates with the following applications:
Direct Mail
Q. What level of support does PressWise offer?
PressWise offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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