--- description: Learn how Engageware can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Engageware. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Engageware Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [Engageware](/software/1497/engageware) # Engageware Canonical: https://www.getapp.co.uk/software/1497/engageware Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/1497/engageware?page=2) > Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses. > > Verdict: Rated **4.2/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Engageware Appointment requests are automatically aligned with staff members based on a range of criteria including time, topic, skills, and location, whether in-person, by phone or online. Configurable business rules allow users to control booking timeframes, cancellation policies, and appointment limits. Custom SMS notifications can be configured to remind customers of their appointment 15 minutes, 1 hour, or 24 hours before the start time. Customer appointments made through any channel can be managed by location, type, and assigned resources, with users able to modify, cancel, or transfer appointments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 70 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Engageware - **Location**: Tewksbury, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$78.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Visit the Engageware website for features and pricing information. Engageware Scheduler offers deployments that scale to meet your needs - Enterprise, Salesforce, and Small \& Medium Business. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Database - Confirmations/Reminders - Customisable Branding - Email Management - Employee Scheduling - Event Scheduling - Facility Scheduling - Generative AI ## Integrations (3 total) - Google Calendar - Microsoft Outlook - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software) - [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software) - [Calendaring Software](https://www.getapp.co.uk/directory/679/calendar/software) - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) ## Alternatives 1. [Calendly](https://www.getapp.co.uk/software/102609/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.getapp.co.uk/software/91461/google-calendar) — 4.8/5 (4032 reviews) 3. [Goldie](https://www.getapp.co.uk/software/2061688/goldie) — 4.8/5 (1129 reviews) 4. [Doctoralia for Specialists](https://www.getapp.co.uk/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews) 5. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "Even better over time" — 5.0/5 > **Ariana** | *27 July 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: How easy it was to set up Outlook and the custom appointment links. > > **Cons**: This is just nit picking but, the admin site could use an aesthetic update. I would like to see more of the page being used without scrolling/adjusting to see all of your activities/appointment details. > > I wanted to set up all of my calendar appointments as video meetings and it was very easy to set up custom meetings/instructions. This is very beneficial when prospecting and the customer is too busy to check their calendar. I send them an email introduction and encourage them to click HERE to schedule a meeting with me. I am surprised on how many meetings I am scheduling from this and am seeing an increase each month. I am pleasantly surprised about the decreasing number of "no-shows" for my meetings. I believe that Time Trade has increased the professional relationship with my prospects. Asking them to book an appointment per my availability, reinforces that my time is valuable. I had a question regarding my account and was contacted very quickly regarding my inquiry. In fact, he used my Time Trade link to check my availability schedule our call\! I am impressed with the customer service. ----- ### "Works well for its purpose" — 4.0/5 > **Gwenette** | *17 January 2019* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: It has good documentation on how to set up appointments in the system. > > **Cons**: It wasn't automatically intuitive. I had to dig around in the customer service files for the tutorials. Also, that customer service info seems to be at a different site than where you set the appointment parameters, so I was initially confused. I wonder whether that could be streamlined. > > I have used TimeTrade at two university jobs now, and it works fine for its purpose. I think it makes more sense to use this in a financial or sales industry. It appears that if you buy a license for your entire company, everyone must use the same parameters. At my current job, we have individual licenses, so I can tailor it to my choices. ----- ### "Terrible" — 1.0/5 > **Heather** | *6 November 2014* > > TimeTrade was kind of a pain from the start. Once I got it going and got my ical synced, it worked for about a week . Overall TT didn't sync properly with my system for about 10-12 of the 30 days I have used it. Another issue: clients were able to schedule in times I had clearly marked as unavailable directly on the TT user site calendar. This happened more than once and it happened to a few of my colleagues trying out the system as well. The app also refused my password several times and would give me error messages despite easy log in through the site directly, aka no real password issues. These are not huge issues - although they are enough to make me question the product- they are definitely issues. I had to uninstall and reinstall the program at least 4 times in a month. The huge issue is the lack of customer support. The TOS states that they don't offer designated phone support in their tier one product, but you can't call a number and the email response agent directs you to the FAQ section of the website. It's a total run around. I'm just glad this was a free trial and I took the time to try and get support before purchasing - I even tried to contact sales and never got a call back\! The product is cheap. Unfortunately in this case you definitely get what you pay for. ----- ### "Time Trade works well for me" — 4.0/5 > **Mark** | *6 December 2016* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Pretty easy to use and also easy for my clients to use as well. > > **Cons**: Doesn't integrate with my Gmail calendar as easily as I would like. > > I have been using TimeTrade for 3 years now and it does what I want it to do. Provides quite an of flexibility in offering different schedules and seems to be very easy for my clients and prospects to use as well. ----- ### "Great Scheduling Solution for Customers" — 4.0/5 > **Jason** | *15 December 2016* | Information Technology & Services | Recommendation rating: 8.0/10 > > We have used TimeTrade for a few years and have had a great experience. Our sales reps rely heavily on this platform for customers to self-schedule appointments. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/1497/engageware?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/1497/engageware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data