--- description: Learn how ePayPolicy can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ePayPolicy. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ePayPolicy Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [ePayPolicy](/software/163719/epaypolicy) # ePayPolicy Canonical: https://www.getapp.co.uk/software/163719/epaypolicy Page: 1 / 12\ Next: [Next page](https://www.getapp.co.uk/software/163719/epaypolicy?page=2) > ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH payments from policyholders. The centralized dashboard enables administrators to track transactions, access electronic receipts, and control user permissions. > > Verdict: Rated **4.9/5** by 258 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ePayPolicy \- ePayPolicy charges fees directly to your client - Accepts all 4 major credit cards (Visa, MasterCard, AmEx, and Discover) - Compatible with mobile devices - Integrates with the most popular management systems in the industry - Secure PCI Level 1 compliance ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 258 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ePayPolicy - **Location**: Austin, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Pricing and functionality are outlined below - Essentials Plan- $25/month Integrated Plan - $50/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Management - Batch Processing - Billing & Invoicing - Broker/Agent Portal - CRM - Commission Calculations - Commission Management - Compliance Management - Contact Management - Credit Card Processing - Customisable Branding ## Integrations (9 total) - Applied CSR24 - BindHQ - HawkSoft CMS - Nexsure Insurance Platform - Novidea - NowCerts - QQCatalyst - Vertafore AMS360 - Veruna ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) ## Related Categories - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) - [Data Integration Tools](https://www.getapp.co.uk/directory/654/integration/software) - [Recurring Billing Software](https://www.getapp.co.uk/directory/1591/recurring-billing/software) - [Insurance Software](https://www.getapp.co.uk/directory/664/insurance/software) - [Commercial Insurance Software](https://www.getapp.co.uk/directory/1419/commercial-insurance/software) ## Alternatives 1. 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It allows proper tracking of invoices whether leading up to due to date or overdue and can automatically notify insureds of overdue payments ----- ### "Epay Works\!" — 5.0/5 > **Kristine** | *25 August 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Customers can get payments to us right away. Sometimes a customer is out of town or even out of the country and as long as they can get an email on their phone they can pay us with a link we email them. It's as easy as clicking on a "Pay now" green button. So easy that customers can do it. > > **Cons**: Well it does charge a fee which I understand but not all the customers think they should have to pay a fee. We try to explain it to them the convenience of paying us directly without having to drive or mail a check that these days takes weeks to get. Our mail is no longer reliable if you need it to get there right away. One more draw back is customers cannot pay you over $50K unless you set something up, which i have not done yet. > > Great experience, epay is very easy. The customer service is great. I have only had to call a couple of times and it's always solved. ----- ### "Good vendor - Higher fees" — 4.0/5 > **Maura** | *9 September 2025* | Insurance | Recommendation rating: 1.0/10 > > **Pros**: Ease of processing payments. Portal is better than some other payment vendors. Funding time is standard. > > **Cons**: $25 monthly charge to the agency to use the software. Processing Fees to clients are higher than other payment vendors. > > Experience has been fine. They will not negotiate their fees. We are moving our services to another vendor because of this. Have to do what's right for the client. ----- ### "Easy to use, be aware of MFAs\!" — 5.0/5 > **Annika** | *28 May 2026* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: Customer service is responsive and they are VERY informed about the products when you call with a question on them. > > **Cons**: Verification codes don't go through email, they go through text, which can be difficult for shared use. > > Pretty good\! More important than us liking it, our clients like it\! It doesn't seem to break very often at all, and the dependability is pretty unmatched. ----- ### "Great company to work with" — 5.0/5 > **Luis** | *10 September 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about ePayPolicy is how easy and seamless it makes the payment process for both our agency and our clients. It’s user-friendly, fast, and secure, which gives our customers peace of mind while helping us streamline operations. The integration into our workflow has been smooth, and their support team is always responsive and helpful. It truly saves time, reduces friction, and adds a professional touch to the way we handle payments at Best One Insurance. > > **Cons**: What I liked least about ePayPolicy is that it is a paid service. While the value and convenience are clear, it’s important to note that there are competitors in the market that don’t charge for similar payment processing solutions. As an agency owner, I always have to weigh cost against efficiency, and although ePayPolicy delivers an excellent product, the fact that it isn’t free does stand out. That said, the ease of use, security, and customer support have made it worthwhile for our business, even when compared to no-cost alternatives. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.co.uk/software/163719/epaypolicy?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/163719/epaypolicy) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data