Webroot

Smarter Cybersecurity Services & Solutions

4.5 /5 (181 reviews) Write a Review!

Webroot Overview

What is Webroot?

In a multi-vector attack, cybercriminals combine a variety of threat technologies, deployed in numerous stages, over multiple points of entry, or vectors, to infect computers and networks.

To keep businesses, their users, and their devices safe, Webroot SecureAnywhere Business Endpoint Protection offers a unique blend of layered multi-vector protection that stops threats across email, web browsing, files, URLs, ads, apps, and more.

Webroot Overview

Pricing

Starting from
US$150.00/year

Pricing options

Free Trial
Subscription
Value for money

This product is sold with a 5 endpoint minimum.


Webroot Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Chinese (Simplified), Dutch, English, French, German and 5 others, Italian, Korean, Portuguese, Spanish, Turkish

Media

Webroot video Webroot screenshot: Webroot screenshot: Webroot screenshot:

Webroot Reviews for UK Users

Webroot Reviews for UK Users

Overall rating
4.5
/
5
Excellent
129

Very good
34

Average
10

Poor
3

Terrible
5

Value for Money
4.5
Features
4.4
Ease of Use
4.6
Customer Support
4.5
90% recommended this app
Steven M.

Best of the best, but you pay for it

I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution.

We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.


Rob P.

Simple, light weight, and effective antivirus

We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.


Nathan M.

Speed, but with sacrifices.

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems.

Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.

Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.


Verified Reviewer

Excellent Antivirus software

My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.


Verified Reviewer

powerfull managed security endpoint protection

Very good software that fulfill our needs with having a powerful security end point protection that offer strong service and protection to our clients and keep them protected while we can manage and monitor them from our admin console.
the software works perfect and smoothly with no problem and keeping everyone safe


Steven M.
Industry: Financial Services
Company size: 501-1,000 Employees

Best of the best, but you pay for it

Used Daily for 2+ years
Reviewed on 28/05/2019
Review Source: Capterra

I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution.

We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Pros

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Cons

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rob P.
Industry: Information Technology & Services
Company size: 2-10 Employees

Simple, light weight, and effective antivirus

Used Daily for 2+ years
Reviewed on 13/10/2020
Review Source: Capterra

We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.

Pros

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Cons

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues.

Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

Response from Webroot Software

Thank you for all of the valuable feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nathan M.
Industry: Automotive
Company size: 2-10 Employees

Speed, but with sacrifices.

Reviewed on 29/03/2016
Review Source: GetApp

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems.

Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.

Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Pros

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Cons

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless.

Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Response from Webroot®

Thanks for sharing your feedback with us, Nathan.

All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.

Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400

Regards,
Josh P.
Digital Care Coordinator

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Computer & Network Security
Company size: Self Employed

Excellent Antivirus software

Used Daily for 1+ year
Reviewed on 22/09/2020
Review Source: Capterra

My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.

Pros

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

Cons

I wish the firewall was more advance and has more customization, I believe they need to work on this.

Response from Webroot Software

Thank you for the honest feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 2-10 Employees

powerfull managed security endpoint protection

Used Daily for 2+ years
Reviewed on 24/06/2020
Review Source: Capterra

Very good software that fulfill our needs with having a powerful security end point protection that offer strong service and protection to our clients and keep them protected while we can manage and monitor them from our admin console.
the software works perfect and smoothly with no problem and keeping everyone safe

Pros

Easy to install, monitor and use.
Number of clients complaining of being attacked has dropped down to almost none after using this product.
can run commands from portal or scan and clean.
can put clients into categories and groups.
can apply different polices to clients.
simple file to install and run
doesn't affect computer performance.
can block end user from changing settings of the software or even hide the whole interface

Cons

Reporting system can be improved.
if it can contain option to remote desktop.
if the support can be upgraded to live chat instead of submitting a tic and waiting for their response.
in some cases we had some Mac users showing software has been offline and not running

Response from Webroot Software

Thank you so much for leaving a review with so much detail and feedback! I will share your improvement suggestions with our product team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8.9/10
Based on 181 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Webroot Pricing

Webroot Pricing

Starting from
US$150.00/year
Free Trial
Subscription
Value for money

This product is sold with a 5 endpoint minimum.

This product is sold with a 5 endpoint minimum.

Value for Money
4.5/5
Based on 181 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Webroot Features

Webroot Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
Secure Data Storage
Single Sign On
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4.4/5
Based on 181 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Webroot

Additional information for Webroot

Key features of Webroot

  • Blocks phishing attacks
  • Blocks viruses, spyware, rootkits, and other threats
  • Firewall and network connection monitor
  • Identifies unsafe links and search results before you click
  • One license protects your PC or Mac
  • Prevents malicious programs from changing your settings
  • Protects smartphones and tablets
  • Scans for threats in less than two minutes
  • Windows 8 compatible

Webroot FAQs

Webroot FAQs

Below are some frequently asked questions for Webroot.

Q. What type of pricing plans does Webroot offer?

Webroot offers the following pricing plans:

Starting from: US$150.00/year

Pricing model: Subscription

Free Trial: Available

This product is sold with a 5 endpoint minimum.

Q. What are the main features of Webroot?

Webroot offers the following features:

  • Blocks phishing attacks
  • Blocks viruses, spyware, rootkits, and other threats
  • Firewall and network connection monitor
  • Identifies unsafe links and search results before you click
  • One license protects your PC or Mac
  • Prevents malicious programs from changing your settings
  • Protects smartphones and tablets
  • Scans for threats in less than two minutes
  • Windows 8 compatible

Q. Who are the typical users of Webroot?

Webroot has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Webroot support?

Webroot supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Korean, Portuguese, Spanish, Turkish

Q. What type of pricing plans does Webroot offer?

Webroot has the following pricing plans:

Subscription

Q. Does Webroot support mobile devices?

Webroot supports the following devices:

Android, iPhone, iPad

Q. What other apps does Webroot integrate with?

Webroot integrates with the following applications:

Axonius, ConnectWise Automate, ConnectWise Manage, Continuum Fortify, Kaseya VSA, NinjaRMM, Powertech Event Manager, Pulseway, Securonix Cloud, uPerform

Q. What level of support does Webroot offer?

Webroot offers the following support options:

FAQs, Online Support, Phone Support, Forum