--- description: Learn how Woopra can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Woopra. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Woopra Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [Woopra](/software/1656/woopra) # Woopra Canonical: https://www.getapp.co.uk/software/1656/woopra Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/1656/woopra?page=2) > Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics. > > Verdict: Rated **4.3/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Woopra Customer Profiles: Create customer profiles based on data from all touch points on web and mobile, including email, help desk and live chat. Customer Segments: As customer behavior changes customer segments are automatically updated in real time. Custom Reporting: Woopra lets you can create custom reports and dashboards based on your specific business KPIs. Funner Reports: Understand where and why your customers drop off in the conversion process, and see how each segment moves through the funnel. Retention Reports: Measure user retention based on actions such as purchases, product use, and opening emails. Personal Targeting: Use the data provided by Woopra to triggered targeted actions in 3rd party apps such as showing content in Optimizely, or prioritizing service request in Zendesk. AppConnect Integrations: Woopra provides a wide selection of 3rd party app integrations, such as with Box, Capsule CRM, Desk, Dropbox, Freshdesk, HipChat, HubSpot, MailChimp, Mandrill, Marketo, Salesforce, Olark, Zendesk and many more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 13 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Woopra - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$999.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Campaign Management - Conversion Tracking - Customer Journey Mapping - Customer Profiles - Customer Segmentation - Customisable Reports - Dashboard - Goal Setting/Tracking - Keyword Tracking - Live Chat - Mobile App - Multi-Channel Data Collection - Multiple Site Management - Pageview Tracking - Predictive Analytics - Prioritisation - Referral Tracking - Reminders - Reporting/Analytics - Site Search Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Web Analytics Tools](https://www.getapp.co.uk/directory/109/web-analytics/software) ## Related Categories - [Web Analytics Tools](https://www.getapp.co.uk/directory/109/web-analytics/software) - [Statistical Software](https://www.getapp.co.uk/directory/361/data-analytics/software) - [Personalisation Software](https://www.getapp.co.uk/directory/609/personalization-behavioral-targeting/software) - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) - [Sales Tracking Software](https://www.getapp.co.uk/directory/3059/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3042 reviews) 5. [noCRM](https://www.getapp.co.uk/software/100103/you-don-t-need-a-crm) — 4.6/5 (489 reviews) ## Reviews ### "Used to be good, the new UI update made it unintuitive for me" — 3.0/5 > **Madhav** | *8 March 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: I can deep dive into customer activity. Funnels are super customizable. I set up a custom dashboard for myself in under 10 mins. > > **Cons**: The new UI makes it very hard to find the data I need (probably because I'm so used to the old UI) It's not cheap. Support response time is slow. ----- ### "My Experience With Woopra" — 4.0/5 > **Catania** | *29 April 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The tool makes text analysis easy and has also great CRM features. > > **Cons**: Using Woopra has been easy and no complication. ----- ### "A really good tool for customer journeys." — 5.0/5 > **Verified Reviewer** | *8 May 2018* | Recommendation rating: 9.0/10 > > **Pros**: It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side. > > **Cons**: Their UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve. ----- ### "Woopra Review" — 5.0/5 > **Verified Reviewer** | *7 January 2023* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: If there is a software that focus on individual users, Woopra is stands. It gives accurate insightful tracking and limitless customized reporting. While giving you behaviour analytics, it allows you to identify users by name or emails, making it easier to map out the end-to-end user process. Regardless of the platform a user logs in from, data can still be merged and a complete history of engagement will recorded. > > **Cons**: The only drawback is that phone support is only for customers and it's a bit price for small businesses. ----- ### "Can't do work without it." — 5.0/5 > **Verified Reviewer** | *10 July 2018* | Internet > > **Pros**: I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing. > > **Cons**: Some bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/1656/woopra?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/1656/woopra) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data