About Xero
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory, purchasing, expenses, bookkeeping and more. Xero is an alternative to QuickBooks. It is a modern, small business accounting software that lives in the cloud. It's accessible from any computer or mobile device, making for a smarter and easier accounting process, with features including cash flow tracking, payment processing, bank reconciliation, expense tracking, inventory management, financial reporting, and more.
The Xero dashboard presents users with a clear and concise overview of their financial situation. It provides small business owners with a greater understanding of their cashflow by highlighting bank balances, outstanding invoices, upcoming bills and expense claims in a visually appealing way. Daily bank and credit card transactions are automatically imported into Xero and matched to their corresponding accounting transaction. Doing bank reconciliation is as easy as confirming the match is corrected and clicking "OK."
Xero integrates with over 1,000 third-party apps commonly used by small businesses including Stripe, PayPal, Capsule, HubSpot, and more in order to streamline workflows and synchronize data such as sales invoices, client data, cashflow reports, payroll data, and more. Data flows directly into the Xero ledger, removing the time and effort required for manual data entry. Every Xero plan comes with unlimited users, so there's no need to pay for extra licenses. Collaborate with colleagues or invite financial advisors to view data remotely and get valuable real-time advice.
Pricing starting from:
£10.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Xero
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, Guernsey, Ireland, India, Jersey, Japan, Mexico, New Zealand, United States and 9 others
Supported Languages
English
Pricing starting from:
£10.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Xero: 169
Alternatives
Quickbooks Online
MYOB Business
QuickBooks Desktop Enterprise
Sage 50cloud Accounting
Reviews
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- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AP and AR Automation System
Reviewed on 13/06/2022
Recurring billing and expense reporting.
Recurring billing and expense reporting.
Pros
Xero offers unlimited accounting tools at affordable rates unlike alternatives.
I like that Xero matches POs, accounts and invoices to detect disparities when paying vendors.
Cons
I have never come across any issue and I regularly use Xero.
- Industry: Entertainment
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to Implement and Manage Global Business, Low Customization Options
Reviewed on 19/05/2022
Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite...
Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.
Pros
Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.
Cons
Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.
Alternatives Considered
QuickBooks Online AdvancedReasons for Switching to Xero
International features are superior, and ability to manage multiple subsidiaries based in different countries is more manageable in Xero.- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Company could care less about customers and refuses to fix glaring issues
Reviewed on 19/05/2022
It has been a nightmare! I was an early adopter, but they quickly forced us to pay their increasing...
It has been a nightmare! I was an early adopter, but they quickly forced us to pay their increasing fees instead of honoring us in supporting what began as very buggy software. They stabilized it and it worked okay for some time, but has consistently become more buggy and irritating.
They refuse to fix bugs, always blame the customer for doing things wrong. They send canned messages that half the time have NOTHING to do with the actual question. They called me a liar in support. Their automated feeds NEVER work, and when they break, they cause a huge mess. For instance, it might pull transactions for 20 days out of the month, and you have to figure out which it did not pull. Of course, they never take responsibility or try to fix it.
Their greed has ruined the company and all they care about is fleecing more money from the customer. I never plan to go back to this company. Horrible!
Pros
Disliked the entire experience. They break everything that works well. Cash coding was excellent then they changed it and broke it.
Cons
Automated feeds NEVER work, always buggy, and the mess it leaves takes hours or days to fix. Customer support is a joke. They only send canned responses which rarely if ever answer the question. Their lack of attentiveness in support is appalling.
- Industry: Education Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Xero use in a School
Reviewed on 23/03/2022
Reconciliations are so much easier, integrating with other products is so much easier, there are so...
Reconciliations are so much easier, integrating with other products is so much easier, there are so many apps which can easily integrate into Xero.
Pros
Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!
Cons
Nil - Honestly there is nothing I dislike about Xero.
Alternatives Considered
MYOB BusinessReasons for Choosing Xero
MYOB was not able to integrate with a school management system.Switched From
MYOB BusinessReasons for Switching to Xero
Integration, Ease of use, ease of navigation, reporting- Industry: Entertainment
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Xero has helped us transform and streamline our processes
Reviewed on 13/06/2022
Xero has streamlined our operations, and simplified our record keeping, and notification of when...
Xero has streamlined our operations, and simplified our record keeping, and notification of when bills are due for payment or invoices due for collection. The dashboard is fantastic for an overall picture. The reporting tools are excellent, and the ease of use is so logical and straightforward, that it's simple l to self-teach even for a beginner. On top of that when you have any questions the how-to guides are thorough in themselves, and support is excellent and very quick to come back to you with an in depth answer.
Pros
The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero. The support is also exceptional and I have always had my queries answered in great detail and very quickly.
Cons
My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it's important to specify. To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time.
Alternatives Considered
Quickbooks OnlineReasons for Switching to Xero
We watched several comparison videos but it was the ease of use that sold us. I had used Sage and Zoho books in the past and knew that I didn't want to use either of them again, and I was so pleased that we chose Xero as has been fantastic for us.Xero FAQs
Below are some frequently asked questions for Xero.Q. What type of pricing plans does Xero offer?
Xero offers the following pricing plans:
- Starting from: £10.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Starter: £10/month Standard: £24/month Premium: £30/month
Q. Who are the typical users of Xero?
Xero has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000
Q. What languages does Xero support?
Xero supports the following languages:
English
Q. Does Xero support mobile devices?
Xero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Xero integrate with?
Xero integrates with the following applications:
Accelo, Actionstep, ActiveCollab, Acuity Scheduling, Administrate Training Management, Adobe Commerce, Agile CRM, ApprovalMax, AroFlo, Authorize.Net, AutoEntry, BarTab, Batchbook, BigCommerce, BlueFolder, BookingBug, Buildertrend, Capsule, Chargebee, Chargify, Chaser, Checkfront, Checkmybooks, Chrometa, Cin7, ClicData, Clio, CollabSpot, Constant Contact, Copper, Corecon, Current RMS, CustomerSure, Cyfe, DEAR Systems, Datamolino, Debtor Daddy, Deputy, Dext Prepare, Dryrun, EZRentOut, Ecwid, Emburse Nexonia Expenses, Emburse Tallie, Entryless, Epos Now, Everhour, Expensify, Exsalerate CRM, FUTRLI, Fathom, Fergus, FieldAware, Financial Driver, Fishbowl, Float, Float Cash Flow, FreshBooks, Freshdesk, GeoNext, Google Workspace, Grow, Handshake, Harvest, Hike, Hotelogix, Hubdoc, Ignition, Insightly, InvoiceSherpa, JobAdder, Kickserv, Klipfolio, Lightspeed POS, LivePlan, MRPeasy, Mailchimp, Manu Online, Microsoft 365, Microsoft Power BI, Mindbody, MinuteDock, MyBuys, Nobly, OnePageCRM, OneSaas, Onsight, Operations Hub, Panalitix, PandaDoc, PayPal, Payment Evolution, Payoneer, Pepperi, Plooto, Podio, ProWorkflow, ProfitSee, Proposify, QuickBooks Commerce, QuickBooks Time, Quickbooks Online, Quoter, Quotient, Qvinci, Qwilr, RESULTS.com, Re-Leased, Really Simple Systems CRM, Rydoo, Sage 50cloud Accounting, Sage Business Cloud Accounting, SalesSeek, Sapaad, Satago, ServiceM8, Shoeboxed, Shopify, Simple Salon, Solve CRM, Spotlight Reporting, Square Point of Sale, Starshipit, Streamtime, Stripe, SugarCRM, Synchroteam, Synergy Practice Management, Tidy, Time Tracker, TimeCamp, Timely, Tradify, Trigger, Unleashed, Veeqo, Vend, WORKetc, WooCommerce, Workato, WorkflowMax, XEDI Web EDI, XO Cashflow, ZENOTI, Zahara, Zapier, Zendesk Sell, Zoho Analytics, Zoho Books, Zoho CRM, ezyCollect, ezyVet, simPRO, vWorkApp, webexpenses
Q. What level of support does Xero offer?
Xero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Xero.
- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Billing and Invoicing Software
- Budgeting Software
- Compliance Software
- Reporting Tools
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- Legal Billing Software
- Purchasing Software
- Payroll Software
- Inventory Management Software
- Quoting Software
- Actuarial Software
- Expense Report Software
- Bookkeeping Software
