About Pabau

Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly.

Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool.

- Save 12+ hours/week by automating admin work

- Go 100% paperless by digitising patient records

- Optimise the patient journey with customisable forms

- Drive more revenue with clinic marketing campaigns

- Manage your staff and monitor their performance

- Create and analyze reports to make better decisions

- And a lot more!

See why over 23,000 users trust Pabau. Book your personalized demo today.

Pricing starting from:

US$28.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pabau

- Create the perfect patient experience by utilising our custom forms and questionnaire builder.

- Automate everyday admin tasks to save time and improve efficiency.

- Take your business completely paperless with digital client records and an app that can be used anywhere. Patients can even complete forms on the app in-clinic via a tablet.

- Our Online Booking system easily integrates with your website, reducing booking friction and allowing you to take deposits for no-show protection.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Belgium, Canada, France, Germany and 13 others

Supported Languages

English, French, German, Spanish

Pricing starting from:

US$28.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Pabau: 200

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Bed Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Candidate Profiles
  • Care Plan Management
  • Care Summaries
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Client Chart Audit Tools
  • Client Database
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Assessment Tool
  • Code & Charge Entry
  • Coding Assistance
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customisable Branding
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Decision Support Systems
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Prior Authorisation
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • Forms Management
  • Formulary Management
  • GDPR Compliance
  • Gift Card Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Record Access
  • Historical Reporting
  • Image Management
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Results
  • Level of Care Evaluation
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Factor Authentication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Refills
  • Order Entry
  • Outcome Assessment Tools
  • Patient Education
  • Patient Engagement Software
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Predictive Analytics
  • Prescription Cancellation
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Telemedicine Software
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Wait List Management
  • Waiting Time Tracking
  • Website Integration
  • Workflow Management

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Reviews

Overall rating

4.6 /5
(484)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.5/5

Already have Pabau?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 484
Bernardo
Bernardo
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommendable software for clinics and groups of clinics

Reviewed on 03/09/2022

Superb

Superb

Pros

The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly.
After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.

Cons

So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.

Response from Pabau

Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:-

https://support.pabau.com/meetings/pabau/success-meeting

https://support.pabau.com/meetings/pabau/success-meeting-us

Ruqayyah
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Perfect client Calandar scheduler

Reviewed on 10/01/2025

very happy with the calandar scheduler. The support team is very prompt and helpful. I would...

very happy with the calandar scheduler. The support team is very prompt and helpful. I would suggest that there be a wait list as soon as possible as this is a very hand feature.

Pros

Calandar is easy to work with, and the support team is very prompt and helpful.

Cons

There is no wait list, which was a feature in the previous pabau version.

Galina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Pabau 2 is not working properly and causing lots of damage

Reviewed on 16/09/2024

I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change...

I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change it to it.
The software doesn’t work properly.Emails are disappearing from patients cards,you have to create services couple of time in order them to show in the software.I did create service myself 5 times and it still not possible to add it on the invoice.There are lots times when it is simply just not opening ,you have to reload page 10 times in order it to work.Absolutely horrible software.Contacted customer support lots of times,sent video about issues,since July no improvements.It cause massive disruption at work .Very disappointing.

Pros

Pabau 1 was good and easy.
There is nothing I like in Pabau 2 because it still needs to have lots of improvement

Cons

Software Pabau 2 is no working properly.It had tonnes of mistakes in day to day work

Response from Pabau

Hi Galina, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email [email protected] and arrange a 121, and we will endeavor to turn this around.

You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.

Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/

Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Ella
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super happy that I transferred to Pabau recentley!

Reviewed on 15/10/2024

Really good experience so far. Happy with the price, the features, the modality and the App and...

Really good experience so far. Happy with the price, the features, the modality and the App and definitely the great support and training provided

Pros

Comprehensive features for the Aesthetic Industry.
Marketing and strong CRM system.
Great and responsive costumer service, which can also assist over the phone.
An academy to support training and Help centre which resolves 90% of all my questions.

Cons

It took me a while to get my head around the multiple features when I transferred from my previous software which was so much more basic...

Nagihan
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best service

Reviewed on 06/12/2024

Pros

Quick respond very helpful staff amazing service

Cons

I’m all happy about everything so happy.

Showing 5 reviews of 484 Read all reviews

Pabau FAQs

Below are some frequently asked questions for Pabau.

Pabau offers the following pricing plans:

  • Starting from: US$28.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Available

Pabau has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Pabau supports the following languages:

English, French, German, Spanish

Pabau supports the following devices:

iPhone (Mobile), iPad (Mobile)

Pabau integrates with the following applications:

Doctolib, GoCardless, Google Calendar, Google Tag Manager 360, Mailchimp, Stripe, Xero, Zapier

Pabau offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Pabau.