SMRT Systems

Point of sale and delivery tracking system for dry cleaners

About SMRT Systems

SMRT Systems is a cloud-based point-of-sale (POS) solution designed to help dry cleaning businesses manage drivers, customers, and staff members, track deliveries and process payments on a centralized platform. Features include automated reminders, order management, route optimization, bill statements, custom pricing, and reporting.

The application’s timeclock feature enables managers to determine employees’ start/end time, track any record errors, and calculate overtime for payroll. Administrators can use timecards to measure employees’ total number of working hours and utilize calendar filters to search past periods. SMRT Systems lets users add non-existing brand names to new orders and apply promotions to items by scanning barcodes. Managers can also create new customer profiles with details such as name, email address, mobile number, city, and more.

The delivery module enables managers to monitor daily active routes, drivers' activity across stops through a progress bar, pending and completed tasks, and the total number of bags remaining to be delivered on a particular stop. SMRT Systems also includes a locker module, which helps staff members search empty lockers for placing orders and send a text message or email to customers for confirmation.


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SMRT Systems Software - SMRT Systems delivery module
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SMRT Systems Software - SMRT Systems delivery module
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Not sure about SMRT Systems? Compare with a popular alternative

SMRT Systems

4.9 (117)
VS.
Most reviewed

Starting Price

US$75.00
month
US$15.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

38
54

Integrations

2
4

Ease of Use

4.8 (117)
4.9 (128)

Value for Money

4.7 (117)
4.9 (128)

Customer Service

4.9 (117)
4.9 (128)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

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4.7
#1 Alternative to SMRT Systems
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Geelus

5.0
#2 Alternative to SMRT Systems
Geelus is a cloud-based point of sale (POS) solution for dry cleaning, laundry, clothing alteration & tailoring...

CleanCloud

4.7
#3 Alternative to SMRT Systems
CleanCloud is a point of sale (POS) system for dry cleaners & laundromats which also offers native pickup & delivery...

Liberty

4.9
#4 Alternative to SMRT Systems
Pharmacy software designed and supported by pharmacists. View the demo and see the difference.

Reviews

Overall rating

4.9 /5
(117)
Value for Money
4.7/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

Already have SMRT Systems?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 117
Charles
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy transfer and start up

Reviewed on 11/11/2020

My overall experience has been positive. The texting feature allows me to comunicate easily with my...

My overall experience has been positive. The texting feature allows me to comunicate easily with my customers and has made my delivery service more efficient. Support is fast and usually solves your issues very quickly, either with email or on the phone.

Pros

This software is easy to learn. Training new employyes is easy. It is flexible and adapts well to the way you run your business. The ability to communicate with your customers through texting has been a big help. The support has been excellent.

Cons

I would like it if it printed tags for the lot system assembly operation. It is not a major problem but it would make it easier for my operation.

Ryan
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 06/01/2023

Overall I have been extremely happy and and the support staff has been great. My one recommendation...

Overall I have been extremely happy and and the support staff has been great. My one recommendation would be around the onboarding. For the first two weeks during implementation we felt lost. We did not know what to expect until the system went live. We are now 1 month in and becoming very comfortable and making adjustments and fixing mistakes we made in the first couple of weeks. I feel much of that might have been avoided with a better training / onboarding process.

Pros

The automation is what is most beneficial for us. What ultimately made me choose this system was the integrated marketing.

Cons

This system does very well for dry clean customers and the wash dry fold customers from my laundromats. However, we also have several large Commercial clients that require a slightly different process.

Joe
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

New system

Reviewed on 14/04/2021

Pros

Information needed on tracking tickets,clothing

Cons

Internet based and too many steps along the way.

Laurie
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wish we made the switch sooner!

Reviewed on 11/08/2020

We have improved garment tracking and communication internally and with customers. We are able to...

We have improved garment tracking and communication internally and with customers. We are able to be really transparent. The customer interface is great. The team is great to work with! Our systems and processes are getting streamlined in a way we've been dreaming about for years, but had roadblocks with previous software.

Pros

So easy to use and setup. My staff basically trained themselves. When we do encounter a question or issue, customer support is super responsive and we have our needs met immediately. It's a very intuitive system, easy to navigate and figure out even without a lot of training. One of the best things about it is the web based platform so that we can easily access the system from anywhere to help with training or trouble shooting even when not on site.

Cons

My only issues are tiny, nit-picky things with headings or section titles that don't really change the overall function, just the look of things.

Eric
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duke's Cleaners on SMRT

Reviewed on 10/08/2020

When we switched to SMRT we didn't have a route at all and now it is growing weekly. With the...

When we switched to SMRT we didn't have a route at all and now it is growing weekly. With the clients being able to setup a pickup/delivery right from their cell phone.

Pros

This is by far the easiest to use POS we have ever used. It has anything that you would want to run your Dry Cleaning business

Cons

It could be a little more marketing friendly.

Alternatives Considered

CleanCloud

Reasons for Choosing SMRT Systems

We switched because of the ease of clients ability to setup their account and manage their pickup\delivery details.

Reasons for Switching to SMRT Systems

The simple format that makes it easier to learn and the route capabilities for optimization.
Showing 5 reviews of 117 Read all reviews

SMRT Systems FAQs

Below are some frequently asked questions for SMRT Systems.

SMRT Systems offers the following pricing plans:

  • Starting from: US$75.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact SMRT Systems for pricing details.

SMRT Systems has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

SMRT Systems supports the following languages:

English

SMRT Systems supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SMRT Systems integrates with the following applications:

Segment, Zapier

SMRT Systems offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SMRT Systems.