--- description: Learn how Novagems can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Novagems. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Novagems Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [Novagems](/software/1995991/novagems) # Novagems Canonical: https://www.getapp.co.uk/software/1995991/novagems Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/1995991/novagems?page=2) > Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations. > > Verdict: Rated **4.5/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 26 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Novagems - **Location**: Burnaby, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please contact Novagems directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking - Attendance Tracking - Audit Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Contract/License Management - Customer Database - Customisable Reports - Dashboard - Dispatch Management - Employee Database - Employee Management - Employee Scheduling - Event Management - GPS - Geofencing - Geolocation ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) - [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software) - [Employee Scheduling Software](https://www.getapp.co.uk/directory/583/employee-scheduling/software) - [Physical Security Software](https://www.getapp.co.uk/directory/951/physical-security/software) - [GPS Tracking Software](https://www.getapp.co.uk/directory/1507/gps-tracking/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5322 reviews) 2. [Wageloch](https://www.getapp.co.uk/software/2081559/wageloch) — 4.5/5 (265 reviews) 3. [Findmyshift](https://www.getapp.co.uk/software/100306/findmyshift) — 4.6/5 (1204 reviews) 4. [7shifts](https://www.getapp.co.uk/software/101735/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews) 5. [Agendrix](https://www.getapp.co.uk/software/2063823/agendrix) — 4.8/5 (212 reviews) ## Reviews ### "Great for scheduling & GPS tracking, updates could be less frequent" — 5.0/5 > **Katherine** | *8 September 2026* | Commercial Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Honestly, one of my favorite things about Novagems is how it pulls scheduling, attendance tracking, GPS monitoring, and reporting into a single platform. It's made our day-to-day so much smoother, everything stays organized, and we're not jumping between different tools just to get things done. > > **Cons**: The app requires updates quite often, which can be a bit disruptive to our day-to-day workflow. It feels like just as we've settled into the current version, a new update rolls out, and we have to adjust all over again. ----- ### "Completely Satisfied" — 5.0/5 > **Nicholas** | *17 April 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks. > > **Cons**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue. > > Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently. ----- ### "Overall, Novagems has made scheduling and day-to-day monitoring much easier for our team, while giving us better visibility into our operations." — 5.0/5 > **Harul** | *14 September 2026* | Security & Investigations | Recommendation rating: 5.0/10 > > **Pros**: The biggest advantage for us has been the ease of scheduling and the visibility the platform provides. Creating and managing shifts is simple and quick, and it gives our supervisors a clear view of what is happening in the site, including when someone doesn’t arrive at a scheduled site or when a duty is missed. The dashboard also gives management a helpful overview of performance and trends. The support we’ve received has been excellent as well. \[sensitive content hidden\] was especially helpful during our initial setup and made the onboarding process very smooth. He took the time to guide me through everything, answer my questions and has continued to be available whenever I’ve needed assistance. His support has made it much easier for us to get started and use the platform confidently. > > **Cons**: Since Novagems offers many features, it took our team a little time to explore and understand everything available on the platform. However, the demos and training provided by the team made the learning process much easier. ----- ### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5 > **Verified Reviewer** | *19 April 2026* | Security & Investigations | Recommendation rating: 0.0/10 > > **Pros**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations. > > **Cons**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work. > > Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short. ----- ### "Good software" — 5.0/5 > **Jaspreet** | *24 September 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: What I liked most about Novagems was how easy and convenient it made managing schedules, tasks, and day-to-day work activities. The platform is user-friendly, well organized, and simple to navigate, which saves time and reduces confusion. I especially appreciated the clear scheduling features and the ability to keep important information in one place. The system also helped improve communication and coordination within the team, making it easier to stay updated and complete tasks on time. Overall, Novagems provided a smooth and efficient experience, and I found it to be a helpful tool for staying organized, productive, and on top of my responsibilities. > > **Cons**: What I liked least about Novagems was that some features could be more intuitive and easier to navigate, especially for new users. At times, finding specific information or completing certain tasks required a few extra steps, which could be slightly time-consuming. I also felt that some notifications and updates could be organized more clearly to make important information easier to notice. While the overall platform is useful and helps with scheduling and managing work, a few improvements to the user interface and workflow could make the experience smoother. These are relatively minor issues, and overall, Novagems remains a helpful and practical tool. > > My overall experience with Novagems has been positive and convenient. The platform makes it easier to manage schedules, track tasks, and stay organized throughout the workday. I found the interface generally simple to use, and having important work-related information in one place helped improve efficiency and communication. There were a few areas where navigation could be more intuitive, but these were minor compared with the overall benefits. Novagems has been a useful tool for keeping up with responsibilities, staying informed about schedules and updates, and managing daily activities more effectively. Overall, it provided a reliable and practical experience. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/1995991/novagems?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/1995991/novagems) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data