--- description: Learn how Novagems can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Novagems. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Novagems Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [Novagems](/software/1995991/novagems) # Novagems Canonical: https://www.getapp.co.uk/software/1995991/novagems Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/1995991/novagems?page=2) > Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations. > > Verdict: Rated **4.3/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 21 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Novagems - **Location**: Burnaby, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please contact Novagems directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking - Attendance Tracking - Audit Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Contract/License Management - Customer Database - Customisable Reports - Dispatch Management - Employee Database - Employee Management - Employee Scheduling - Event Management - GPS - Geofencing - Geolocation - Historical Reporting ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) - [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software) - [Employee Scheduling Software](https://www.getapp.co.uk/directory/583/employee-scheduling/software) - [Physical Security Software](https://www.getapp.co.uk/directory/951/physical-security/software) - [GPS Tracking Software](https://www.getapp.co.uk/directory/1507/gps-tracking/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5203 reviews) 2. [Wageloch](https://www.getapp.co.uk/software/2081559/wageloch) — 4.5/5 (265 reviews) 3. [Findmyshift](https://www.getapp.co.uk/software/100306/findmyshift) — 4.6/5 (1185 reviews) 4. [7shifts](https://www.getapp.co.uk/software/101735/7shifts) — 4.7/5 (1211 reviews) 5. [QuickBooks Time](https://www.getapp.co.uk/software/9623/tsheets) — 4.7/5 (7007 reviews) ## Reviews ### "Productivity Enhancement" — 5.0/5 > **Komal** | *6 August 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Excellent Customer service and support and quick Response > > **Cons**: One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks. > > I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization. ----- ### "Novagems Security Guard Software" — 4.0/5 > **Albert** | *7 August 2024* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: Combines schedluing and employee monitoring into one easy to use software. > > **Cons**: Can be glithcy, goes down for a few miutes at a time. > > Great customer service and decent software at a reasonable price. ----- ### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5 > **Verified Reviewer** | *19 April 2026* | Security & Investigations | Recommendation rating: 0.0/10 > > **Pros**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations. > > **Cons**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work. > > Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short. ----- ### "Completely Satisfied" — 5.0/5 > **Nicholas** | *17 April 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks. > > **Cons**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue. > > Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently. ----- ### "Great all inclusive program" — 5.0/5 > **Travis** | *5 April 2024* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs. > > **Cons**: There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them. > > Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/1995991/novagems?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/1995991/novagems) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data