About Yardi Voyager

Yardi Voyager is a cloud-based real estate management system that allows businesses to manage and track properties and assets. The platform is suitable for a wide range of real estate portfolio types including commercial, affordable housing, senior living, student housing, military, self storage, government, and more. Yardi Voyager provides integrated property management and accounting tools for property owners, managers, and investors.

With Yardi Voyager, businesses can manage multiple properties from one centralized database and track data such as move-in and move-out dates, work orders, maintenance requests, pending payments, and more. The platform provides real-time accounting reports and statistics in order to provide users with an overview of business performance. Yardi Voyager also facilitates marketing, lead management, online applications management, automated screening, ancillary services, and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Yardi Voyager

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Yardi Voyager

Images

Yardi Voyager Software - Yardi Voyager financial reporting
Yardi Voyager Software - Yardi Voyager lead management
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Yardi Voyager Software - Yardi Voyager financial reporting Yardi Voyager Software - Yardi Voyager lead management

Features

Total features of Yardi Voyager: 36

  • Accounting
  • Accounting Integration
  • Ad hoc Reporting
  • Application Management
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Cash Management
  • Commercial Property Management Software
  • Contact Management
  • Credit Check
  • Document Management
  • Email Management
  • Financial Management
  • Insurance Management
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Profit/Loss Statement
  • Property Database
  • Rent Tracking
  • Reporting/Analytics
  • Residential Properties
  • Scheduling
  • Summary Reports
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management
  • Work Order Management

Alternatives

AppFolio Property Manager

4.6
#1 Alternative to Yardi Voyager
AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

Buildium

4.5
#2 Alternative to Yardi Voyager
Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners...

Yardi Breeze

3.9
#3 Alternative to Yardi Voyager
Yardi Breeze is a property management software that helps businesses manage operations across residential, commercial,...

DoorLoop

5
#4 Alternative to Yardi Voyager
DoorLoop is 100% FREE until 2022! Get a property management software with unlimited tenants, units, training, support,...

Reviews

Overall rating

4.2 /5
(183)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
3.8/5
Customer Support
4/5

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Showing 5 reviews of 183
Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great All-in-One System

Reviewed on 01/06/2020

Pros

This system integrates with a lot of different software's so that you can have everything feed into 1 main place.

Cons

Can be challenging at first to use, especially if coming from a different PM database. However, it is built out with a lot of different features that provides a lot of different reports.

Jesse B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful property management software

Reviewed on 08/07/2021

Overall, my experience with Yardi Voyager has been positive.

Overall, my experience with Yardi Voyager has been positive.

Pros

Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used.

Cons

Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate.

Taylor W.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for Property Management

Reviewed on 12/08/2021

Pros

This software can do everything we need in the property development and management world

Cons

They are great but not the easiest customer service team to hear back from

Benjamin L.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

One of the most challenging parts of my job is managing Yardi.

Reviewed on 18/09/2019

7s is a much better product than 6, which is a nice surprise. And payscan has worked well so...

7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far.

In general, it's been a real struggle. It's just been really hard making Yardi work for my company.

Occasionally, I come across a person who is great and knowledgeable, like [SENSITIVE CONTENT HIDDEN] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....

Pros

It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers.
Tech support is usually quick to respond.

Cons

You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features.

For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease.

Moving roommates in and out of the system is a nightmare for accounting.

Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good.

The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform.

Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train."

I've been waiting 3 months or more for the correct version of my annual invoice.

Benjamin S.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy We Made The Switch To Yardi Voyager

Reviewed on 08/07/2021

We are only a few months into being live in Yardi Voyager, but so far the experience has been what...

We are only a few months into being live in Yardi Voyager, but so far the experience has been what we hoped for in making the switch from MRI. We also use the Yardi CRM platform, as well, which allows us to seamlessly switch back and forth if needed. While the difficulty in ensuring permissions across the board are correct for our users, Voyager is doing everything as we had intended at the moment, and we look forward to getting more used to all the bells and whistles we didn't have with MRI Software.

Pros

Voyager isn't flashy, but it offers an easy-to-navigate interface that we loved. We especially love the Community Manager dashboard, which has streamlined our live reporting and ability to easily access availability, resident data, make ready schedules and more! Plus, the amount of reports out of the box is astronomical.

Cons

The "roles" and "permissions" can be tricky to navigate, even with guidance from Yardi. We are going on month two of being live in Yardi Voyager, and are still running into access issues for areas that are essential to our business, though those are easily updated once we know what permission to update.

Showing 5 reviews of 183 Read all reviews

Yardi Voyager FAQs

Below are some frequently asked questions for Yardi Voyager.

Yardi Voyager offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Yardi Voyager has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Yardi Voyager supports the following languages:

English

Yardi Voyager supports the following devices:

We do not have any information about what integrations Yardi Voyager has

Yardi Voyager offers the following support options:

Email/Help Desk, Phone Support, Chat

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