---
description: Learn how UserZoom can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for UserZoom.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: UserZoom Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/1287/ux/software) > [UserZoom](/software/2008051/userzoom)

# UserZoom

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> UserZoom is a cloud-based user experience (UX) solution that provides product developers with actionable UX insights for digital experiences. The platform facilitates the collection of user feedback and insights via testing, surveys, audio feedback, video feedback, and more.
> 
> Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 10 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UserZoom

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: UserZoom is available on an annual subscription basis and custom plans are also available. Contact UserZoom for more information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Germany, United Kingdom

## Features

- A/B Testing
- API
- Activity Dashboard
- Behaviour Tracking
- Collaboration Tools
- Commenting/Notes
- Customer Experience Management
- Customisable Questions
- Data Visualisation
- Engagement Tracking
- For Websites
- Heatmaps
- Monitoring
- Performance Metrics
- Performance Testing
- Reporting/Analytics
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Integrations (10 total)

- AB Tasty
- Adobe Analytics
- Axure
- Figma
- Google Analytics 360
- Marvel
- Mixpanel
- Tableau
- Tealium Customer Data Hub
- Unbounce

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [UX Tools](https://www.getapp.co.uk/directory/1287/ux/software)

## Related Categories

- [UX Tools](https://www.getapp.co.uk/directory/1287/ux/software)
- [User Testing Software](https://www.getapp.co.uk/directory/2075/user-testing/software)

## Alternatives

1. [BrowserStack](https://www.getapp.co.uk/software/170655/browserstack) — 4.6/5 (761 reviews)
2. [Lyssna](https://www.getapp.co.uk/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews)
3. [Dovetail](https://www.getapp.co.uk/software/128343/dovetail-app) — 4.6/5 (97 reviews)
4. [TryMyUI](https://www.getapp.co.uk/software/239231/trymyui) — 4.0/5 (23 reviews)
5. [Lightster](https://www.getapp.co.uk/software/2073473/lightster) — 4.7/5 (9 reviews)

## Reviews

### "Prototype designs for rapid feedback" — 4.0/5

> **Steven** | *30 June 2020* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Provides non-coders the ability to mock up enhanced prototypes to evaluate design concepts. Has measurement tools to supplement user feedback with empirical usage data.
> 
> **Cons**: Having the ability to refine conceptual models to design constraints for each platform would save compromises when the finalised design enters the software development process.
> 
> Our UX designers and Product Owners use UserZoom for rapid prototyping design concepts in participant studies to inform design decisions and feature scope.

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### "A Very Simple UserZoom Review" — 5.0/5

> **Verified Reviewer** | *4 October 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: UserZoom is a great software to get paid for website testing. I love it, since it never failed to pay me, and I made an extra money with this software very easily. And for the time that the tests take, it pays really well. I recommend this software to everyone who wants to make some side money.
> 
> **Cons**: Although UserZoom has great website tests, I notice that I don't receive as much emails as I would like to. Since, sometimes I have free time and I would like to make some side money and only a few times I have some tests to make. Nevertheless, this is a great platform.
> 
> Overall UzerZoom is a great website testing software and more.

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### "Userzoom functions for what it is intended to do." — 4.0/5

> **Mark** | *15 November 2021* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: The fatures iniially were not that easy for me to implement due to the fact that I did not know much at the time how to properly use the software. There was a learning curve for me, especially in using it with mobile apps. However, the time came where I learned how to properly use the video recording features, the tool became easier for me to understand and use.
> 
> **Cons**: Initially I did not like the idea of using an outside source from the initiating website to record videos and record audio. However in time I adjusted and now have done many tasks with Userzoom. I am not a software or app developer so I cannot imagine any other other features the tool can adopt. I think I will leave that to the software makers. As an end user, I have not found Userzoom to be glitchy. It works to do what t is supposed to do.

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### "A great platform for user testing survey" — 4.0/5

> **Verified Reviewer** | *29 April 2022* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Things I like about this platform is that we help companies by giving our review to a software, website, mobile application or market research.&#10;Also we get paid on time for providing our review on these products
> 
> **Cons**: There not too much to dislike about this platform other than that they usually send invitation email for any available usability test.

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### "Great product\!\!" — 4.0/5

> **Stephanie** | *7 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: User zoom helps me out when I am using survey websites.
> 
> **Cons**: There is nothing that I dislike about User Zoom.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2008051/userzoom)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2008051/userzoom> |
| de-AT | <https://www.getapp.at/software/2008051/userzoom> |
| en | <https://www.getapp.com/development-tools-software/a/userzoom/> |
| en-AE | <https://www.getapp.ae/software/2008051/userzoom> |
| en-AU | <https://www.getapp.com.au/software/2008051/userzoom> |
| en-CA | <https://www.getapp.ca/software/2008051/userzoom> |
| en-GB | <https://www.getapp.co.uk/software/2008051/userzoom> |
| en-IE | <https://www.getapp.ie/software/2008051/userzoom> |
| en-NZ | <https://www.getapp.co.nz/software/2008051/userzoom> |
| en-SG | <https://www.getapp.sg/software/2008051/userzoom> |
| en-ZA | <https://www.getapp.za.com/software/2008051/userzoom> |
| es | <https://www.getapp.es/software/2008051/userzoom> |
| es-CL | <https://www.getapp.cl/software/2008051/userzoom> |
| es-CO | <https://www.getapp.com.co/software/2008051/userzoom> |
| es-MX | <https://www.getapp.com.mx/software/2008051/userzoom> |
| fr | <https://www.getapp.fr/software/2008051/userzoom> |
| fr-BE | <https://fr.getapp.be/software/2008051/userzoom> |
| fr-CA | <https://fr.getapp.ca/software/2008051/userzoom> |
| nl | <https://www.getapp.nl/software/2008051/userzoom> |
| nl-BE | <https://www.getapp.be/software/2008051/userzoom> |

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