---
description: Learn how 800.com can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for 800.com.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 800.com Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com](/software/2008915/800-com)

# 800.com

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> 800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.
> 
> Verdict: Rated **4.7/5** by 364 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of 800.com

\*\*Never miss a revenue call.\*\* 800 AI Agents pick up every call 24/7 — qualifying leads, answering FAQs, and booking appointments on Google Calendar or Calendly while you're with a customer or off the clock. Pair that with sequential, simultaneous, and time-of-day call forwarding so live calls always reach the right person, on any device.

\*\*Turn every call into actionable insight.\*\* 800 Intelligence automatically summarizes every conversation, scores calls against your custom sales criteria, recommends next steps that flow into your CRM, and lets you query your call history in plain English with Ask AI ("Which deals brought up pricing this week?"). Sales coaching, QA, and pipeline review without rewinding hour-long recordings.

\*\*Prove which marketing actually works.\*\* Assign unique tracking numbers to every campaign, channel, and landing page, and use Dynamic Number Insertion to attribute calls down to the keyword. Two-way data sync with Google Ads, Meta, Microsoft Ads, GA4, and Looker Studio means you finally know which dollar of ad spend drove the call — and which to cut.

\*\*Look and sound professional from day one.\*\* Choose a toll-free, local, or premium vanity number from a marketplace of memorable patterns, or port your existing number for free. Every plan includes business greetings, voicemail-to-email transcription, business texting, and a dedicated line that keeps your personal cell out of customer hands.

\*\*One platform instead of five.\*\* Replace your VoIP provider, call tracking tool, AI receptionist, and SMS marketing platform with a single subscription. Native integrations with HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, Slack, and a full API/webhook surface fit it into whatever stack you already run.

\*\*Built to scale from solo to enterprise.\*\* Plans start at $19/month for solo operators (Startup), step up to $49 for small teams (Small Business), and reach $99 for unlimited users with full agency-grade features (Unlimited). No long-term contracts, no setup fees, free number porting, and a 30-day money-back guarantee on every plan.

\*\*Vertical-tuned for the businesses that live on the phone.\*\* Industry packaging for automotive dealers (ASC-certified integrations, sales/service routing), home service companies (crew SMS, on-site call handling), healthcare providers (after-hours patient routing, on-call escalation), law firms (lead qualification, attorney-client confidentiality), real estate agents (Zillow/yard-sign attribution), and marketing agencies (white-label reporting, multi-client dashboards).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 364 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 800.com
- **Location**: Longboat Key, US

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below –
Pro – Includes 5 toll-free numbers
•	Monthly - $239/month
•	Yearly - $199/month (billed annually)
Unlimited – Includes 1 toll-free number
•	Monthly - $59/month
•	Yearly - $49/month (billed annually)
Personal – Includes 1 toll-free number
•	Monthly - $23/month
•	Yearly - $19/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- AI Copilot
- AI SMS
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Audience Targeting
- Auto-Dialer
- Automated Emails
- Automated Note Taking
- Automated Responses
- Automated Scheduling
- Automated Voicemails
- Automatic Call Distribution
- Automatic Replies

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [Inside Sales Software](https://www.getapp.co.uk/directory/761/inside-sales/software)
- [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (890 reviews)
2. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (468 reviews)
3. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (919 reviews)
4. [JustCall](https://www.getapp.co.uk/software/2047760/justcall) — 4.1/5 (225 reviews)
5. [RingEX](https://www.getapp.co.uk/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Reviews

### "800.com is amazing and works great\!" — 5.0/5

> **Laura** | *1 October 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it\!
> 
> **Cons**: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs.
> 
> I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up.

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### "Reliable and easy-to-use call management platform" — 4.0/5

> **Gabby** | *11 April 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently.
> 
> **Cons**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary.
> 
> Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system.

-----

### "I would not recommend for Small Buisness or Technology Challenged People." — 2.0/5

> **Cynthia** | *29 June 2025* | Arts & Crafts | Recommendation rating: 1.0/10
> 
> **Pros**: I really like the ability to create a custom 800 number.  The pricing and services are not bad. Many Options.
> 
> **Cons**: The platform and verification to get the system up and running is excessive and very labor intensive
> 
> I have not had a great overall experience with the system.  Many hours trying to learn the basics. It is too technical for my liking.  I just would prefer a simple user friendly system over all the extra features.

-----

### "New Business Start Up" — 5.0/5

> **Cynthia** | *2 August 2026* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: As a new business, I am pleased with the value I get for the money invested. When I was creating my start-up and needed a reliable service for communication, I found this platform easy to sign up and manage.
> 
> **Cons**: I have not experienced any cons. All of the concerns I had were diminished with the onboarding process.

-----

### "Wonderful experience" — 4.0/5

> **Melissa** | *24 November 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Great value, ease of use, wonderful customer care. It is easy to set up to ensure I never miss a call.
> 
> **Cons**: The website was a bit difficult to get used to. I had a hard time understanding how to set up the phone calls/forwarding/messages, but I requested a phone call and received excellent support.
> 
> I had a wonderful experience especially when I needed specific assistance. Anytime I requested help it was top notch.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2008915/800-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/800-com/> |
| en-AE | <https://www.getapp.ae/software/2008915/800-com> |
| en-AU | <https://www.getapp.com.au/software/2008915/800-com> |
| en-CA | <https://www.getapp.ca/software/2008915/800-com> |
| en-GB | <https://www.getapp.co.uk/software/2008915/800-com> |
| en-IE | <https://www.getapp.ie/software/2008915/800-com> |
| en-NZ | <https://www.getapp.co.nz/software/2008915/800-com> |
| en-SG | <https://www.getapp.sg/software/2008915/800-com> |
| en-ZA | <https://www.getapp.za.com/software/2008915/800-com> |
| fr | <https://www.getapp.fr/software/2008915/800-com> |
| fr-BE | <https://fr.getapp.be/software/2008915/800-com> |
| fr-CA | <https://fr.getapp.ca/software/2008915/800-com> |

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