---
description: Learn how Practice Mate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Practice Mate.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Practice Mate Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Podiatry EMR Software](/directory/3435/podiatry-emr-software/software) > [Practice Mate](/software/2034587/practice-mate)

# Practice Mate

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> Practice Mate by Office Ally is a HIPAA-compliant practice management solution that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase efficiency in your practice. Get started today at no cost.
> 
> Verdict: Rated **4.5/5** by 171 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Practice Mate

SIMPLIFY PATIENT APPOINTMENTS&#10;Streamline the booking process for patients and staff with tools to easily schedule patients, confirm insurances, and manage accounts.&#10;&#10;DIGITAL PRACTICE SOLUTIONS&#10;Eliminate paperwork and manual processes with digital alternatives that streamline your day.&#10;&#10;NO-COST PRACTICE MANAGEMENT SOFTWARE&#10;Do more for less with the cost-effective solutions used by more than 25,000 healthcare organizations&#10;&#10;BENEFITS&#10;&#10;•&#9;Improve efficiency and productivity&#10;•&#9;Simplify revenue management&#10;•&#9;Streamline practice operations and coordination&#10;•&#9;Ensure compliance&#10;•&#9;Gain insights into your practice's performance&#10;•&#9;Enhance patient engagement and satisfaction&#10;•&#9;Give providers time and the ability to focus on their true calling, patient care&#10;•&#9;Reduce the overall administrative burden on providers, increasing their ability to positively impact patients and ultimately provider job meaning and satisfaction&#10;•&#9;No cost software with no commitment&#10;•&#9;Web-based solution requires no expensive hardware&#10;•&#9;Peace of mind with HIPAA compliant software&#10;•&#9;Schedule patients immediately with no implementation needed&#10;&#10;KEY FEATURES&#10;&#10;•&#9;Auto-Post Electronic remittance advice (ERA)&#10;•&#9;Track revenue and accounts receivable&#10;•&#9;Customizable alert system&#10;•&#9;Supports multiple practitioners in a single office and practices with multiple offices&#10;•&#9;Patient database with demographics, insurance, and appointments&#10;•&#9;Free set-up, support, and training Superbills customized to practice needs&#10;•&#9;Web based solution, access your data from anywhere at any time&#10;•&#9;Efficient coding and claim submission&#10;•&#9;Seamless integration with other Office Ally Solutions that help with patient intake, reminders, and e-prescribing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 171 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Office Ally

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: Practice Mate is available for free. &#10;&#10;The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Cancellation Management
- Candidate Profiles
- Case Management
- Check-in/Check-out
- Claims Management
- Client Portal
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Customisable Forms

## Integrations (1 total)

- EHR 24/7

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Podiatry EMR Software](https://www.getapp.co.uk/directory/3435/podiatry-emr-software/software)

## Related Categories

- [Podiatry EMR Software](https://www.getapp.co.uk/directory/3435/podiatry-emr-software/software)
- [Patient Case Management Software](https://www.getapp.co.uk/directory/815/patient-case-management/software)
- [Medical Scheduling Software](https://www.getapp.co.uk/directory/68/medical-scheduling/software)
- [Patient Scheduling Software](https://www.getapp.co.uk/directory/3825/patient-scheduling/software)
- [Occupational Health Software](https://www.getapp.co.uk/directory/3139/occupational-health-software/software)

## Alternatives

1. [EHRYourWay](https://www.getapp.co.uk/software/102909/ehr-your-way) — 4.9/5 (529 reviews)
2. [CounSol.com](https://www.getapp.co.uk/software/106667/counsol-com) — 4.7/5 (830 reviews)
3. [Valant EHR Suite](https://www.getapp.co.uk/software/102851/valant-behavioral-health-ehr) — 4.2/5 (339 reviews)
4. [TherapyNotes, LLC](https://www.getapp.co.uk/software/102863/therapynotes-com) — 4.7/5 (972 reviews)
5. [Kipu](https://www.getapp.co.uk/software/2050299/kipu-emr) — 4.7/5 (218 reviews)

## Reviews

### "Works great, very inexpensive" — 5.0/5

> **Keith** | *11 February 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I use EHR 24/7 along with Practice Mate. The systems talk to each other and make coding and billing easy. We use a billing company, and they submit the claims and follow things through to the end for us. It's a very simple process.&#10;&#10;With Practice Mate, you can bill participating and non-participating providers through their system, and it's all free\! The only time you have to pay is if more than half of your submitted claims for the month are non-participating, but even then it only costs $35 for the month, regardless of how many claims are submitted. It's a great deal.
> 
> **Cons**: We are still pretty new to the system, but to this point we haven't had any problems. I'm excited to get things rolling.
> 
> Office Ally provides great customer service. Their tools are easy to use and either free or inexpensive. Highly recommend\!

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### "Have used it for years and love it\!" — 5.0/5

> **Lisa** | *4 January 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using practice mate for years to do my mental health practice billing\!  It is easy to navigate and use even for someone like me who is NOT tech savvy.
> 
> **Cons**: I won't lie, I like the older classic version than the newer version but that is only because I did not want to take the time to learn how to navigate the newer version.  For tech savvy people this would be a really useful tool to help manage a practice.
> 
> Absolutely no complaints.  I love it and recommend it to others in private practice instead of using costly billing services.

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### "Great for claim submission" — 3.0/5

> **Alysha** | *27 October 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I most like how easy it is to submit a claim. I also like that it stores all of my patient information and it's easy to edit.
> 
> **Cons**: What I like least about the product is that if there's a claim that needs to be corrected, the information that needs to be corrected is very unclear to determine what it is.
> 
> My overall experience is positive for simply submitting claims. They have great customer service representatives that can help you very quickly.

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### "Practice Mate:  A Safe, Secure Way to Bill Online" — 5.0/5

> **Marie** | *7 December 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I'm an LICSW Private Practice therapist in MA.  For 20 years, I've used Practice Mate to organize and manage patients' information for billing to insurance companies.  If I have address or insurance company changes, it's easy to go into Practice Mate to update with correct information.  Practice Mate secures patient information online and is a good value for the monthly, deductible payment, which I appreciate and trust.
> 
> **Cons**: I can't say that there's anything that I disliked about Practice Mate.  If I have questions and call customer service, technicians are helpful and work with me to help me understand more about the Practice Mate system and how to resolve an issue.
> 
> Overall, Practice Mate's been a helpful and positive experience that I've learned to trust.  For example, online claim submissions are paid accurately and in a timely way. To give you an idea of my loyalty and satisfaction with Practice Mate, I've never thought of, nor have I had a reason to look elsewhere online for another billing company.

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### "A fantastic billing platform" — 5.0/5

> **Kristen** | *31 December 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The learning curve is very simple. The efficiency of submitting my claims each week is phenomenal. I have great back up if there’s any question as to what was submitted. It makes billing easy and following up with my clients very easy.
> 
> **Cons**: Not much. The only thing I would say is that you have to be very precise clicking on some of the pieces so it can be a little tedious, but other than that, there’s nothing I can say that’s not absolutely positive
> 
> My overall experience is that this is an excellent platform for billing insurance. It saves me time and offers me efficient and easy back up if there’s any insurance delay or challenge.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2034587/practice-mate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/practice-mate/> |
| en-AE | <https://www.getapp.ae/software/2034587/practice-mate> |
| en-AU | <https://www.getapp.com.au/software/2034587/practice-mate> |
| en-CA | <https://www.getapp.ca/software/2034587/practice-mate> |
| en-GB | <https://www.getapp.co.uk/software/2034587/practice-mate> |
| en-IE | <https://www.getapp.ie/software/2034587/practice-mate> |
| en-NZ | <https://www.getapp.co.nz/software/2034587/practice-mate> |
| en-SG | <https://www.getapp.sg/software/2034587/practice-mate> |
| en-ZA | <https://www.getapp.za.com/software/2034587/practice-mate> |

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