Practice Mate

Practice management software for healthcare organizations

About Practice Mate

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for both new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, reminders, e-prescription and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance job satisfaction for providers and improve the overall patient experience.

1. No cost, no implementation and no expensive hardware needed
2. Used by more than 25,000 healthcare organizations and 45,000 users
3. HIPAA-compliant record keeping
4. Easy billing management: check eligibility and benefits, create superbills, submit claims, resolve claim issues, and manage patient statements
5. Seamlessly integrates with other Office Ally solutions such as EHR 24/7, OA-Rx, and Patient Ally


Key benefits of Practice Mate

SIMPLIFY PATIENT APPOINTMENTS
Streamline the booking process for patients and staff with tools to easily schedule patients, confirm insurances, and manage accounts.

DIGITAL PRACTICE SOLUTIONS
Eliminate paperwork and manual processes with digital alternatives that streamline your day.

NO-COST PRACTICE MANAGEMENT SOFTWARE
Do more for less with the cost-effective solutions used by more than 25,000 healthcare organizations

BENEFITS

• Improve efficiency and productivity
• Simplify revenue management
• Streamline practice operations and coordination
• Ensure compliance
• Gain insights into your practice's performance
• Enhance patient engagement and satisfaction
• Give providers time and the ability to focus on their true calling, patient care
• Reduce the overall administrative burden on providers, increasing their ability to positively impact patients and ultimately provider job meaning and satisfaction
• No cost software with no commitment
• Web-based solution requires no expensive hardware
• Peace of mind with HIPAA compliant software
• Schedule patients immediately with no implementation needed

KEY FEATURES

• Auto-Post Electronic remittance advice (ERA)
• Track revenue and accounts receivable
• Customizable alert system
• Supports multiple practitioners in a single office and practices with multiple offices
• Patient database with demographics, insurance, and appointments
• Free set-up, support, and training Superbills customized to practice needs
• Web based solution, access your data from anywhere at any time
• Efficient coding and claim submission
• Seamless integration with other Office Ally Solutions that help with patient intake, reminders, and e-prescribing.


Images

Practice Mate Software - Apply Payment
Practice Mate Software - Appointments
Practice Mate Software - Auto post ERA
Practice Mate Software - Help Center
Practice Mate Software - Patient Visit
Practice Mate Software - Manage Patients
View 7 more
Practice Mate video
Practice Mate Software - Apply Payment
Practice Mate Software - Appointments
Practice Mate Software - Auto post ERA
Practice Mate Software - Help Center
Practice Mate Software - Patient Visit
Practice Mate Software - Manage Patients

Not sure about Practice Mate? Compare with a popular alternative

Practice Mate

4.5 (110)
VS.
Most reviewed

Starting Price

No pricing found
US$159.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

85
34

Integrations

No integrations found
1

Ease of Use

4.4 (110)
3.9 (964)

Value for Money

4.5 (110)
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Customer Service

4.5 (110)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(110)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.5/5

Already have Practice Mate?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 110
Josh
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practice Mate works great in my office

Reviewed on 25/08/2023

Practice Mate keeps my office organized, it is easy to use from my work computer or my cell phone,...

Practice Mate keeps my office organized, it is easy to use from my work computer or my cell phone, and the customer service is top notch!

Pros

Practice Mate covers all of my needs for my chiropractic office. It takes time to train employees in on it, like any other product, but it's very easy to use once you get the hang of it.

Cons

I have appointment times that are 15 minutes and also 30 minutes, but I'm only able to pick one time slot for all of my appointments. I use the 15 minute slot and have to remember not to schedule people immediately after a 30 minute slot, since the reminder only uses a 15 minute slot. Otherwise, I have no problems with Practice Mate.

Response from Office Ally

Thank you Josh for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Roberta
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system for my needs!

Reviewed on 26/08/2023

Pros

The billing and claim processing features are easy to use and what I need the most. As an older adult, I am not very "tech savvy" and once I learned the system, have found Practice Mate very easy to use to maintain the administrative needs for my practice.

Cons

I wish that more insurance providers that I utilize were affiliated with PracticeMate.

Response from Office Ally

Thank you Regina for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Vicky
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

You get what you pay for.

Reviewed on 03/06/2021

It's okay, works decent for small practices, I use it for my billing business of over 30 individual...

It's okay, works decent for small practices, I use it for my billing business of over 30 individual providers.

Pros

It's cheap and I have been using it for years so I know how to get around in it. Although it is not as cheap as it used to be and I am contemplating moving to a different system due to the expense growing. For what I pay monthly, I could be on a much better system.

Cons

Clumsy features. Auto posting is not great. Would love to see the visit, the subsequent claim, the eob all in the patient file. The aging report is horrendous. The collection report is closer but still a mess.

Sarah
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

thank you practice mate

Reviewed on 05/10/2023

I appreciate it.

I appreciate it.

Pros

It is user friendly -- the practice videos are great and very helpful in setting things up-- once everything is set up, it flows pretty easily.

Cons

When there is a problem, it is a lot to sort out, but that is often with the insurance company, not practice mate.

Response from Office Ally

Thank you for the complimentary review. We am very glad that you are enjoying the product.

We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.

josef
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Value and Ease

Reviewed on 12/09/2023

Ease, reliability and a strong commitment to better the technology.

Ease, reliability and a strong commitment to better the technology.

Pros

Although it began as free, it has maintained a very low monthly fee relative to usage. It is the best and most user-friendly program of its kind - ever. It is a shining light in a world where software companies seek advantage over end users. Practice Mate/Ally has always been fair to its users - not only fair but generous.

Cons

You will get no criticism from me - a total fan of the product.

Response from Office Ally

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Showing 5 reviews of 110 Read all reviews

Practice Mate FAQs

Below are some frequently asked questions for Practice Mate.

Practice Mate offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Practice Mate is available for free.

Practice Mate has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Practice Mate supports the following languages:

English

Practice Mate supports the following devices:

We do not have any information about what integrations Practice Mate has

Practice Mate offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Practice Mate.