Humanforce
About Humanforce
Humanforce provides the market leading, employee-centred, intelligent and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Founded in 2002, Humanforce has over 2300 customers and over 600,000 users globally, spanning a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the UK.
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers and the efficiency and optimisation of businesses.
Key benefits of Humanforce
The comprehensive HCM suite includes centralised employee and HR data management, streamlined rostering and scheduling, secure and accurate payroll, seamless onboarding, automated employee-centric reviews and performance management, goal setting and tracking, continuous employee feedback mechanisms, engagement surveys, and compliance management to ensure adherence to regulatory requirements.
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Reviews
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- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly system all in one
Reviewed on 20/08/2020
As I mentioned before this is the second time I have implemented Time Target in an organisation and...
As I mentioned before this is the second time I have implemented Time Target in an organisation and I am very passionate about the product and feel that it is user friendly and provides exactly what we need including being able to communicate with our staff as our staff work different hours over so many departments.
Pros
The easy access and hands on component. Now we have updated to using the Humanforce App this has been a great addition and in particular for our staff. We have a very culture diverse workforce and it has been very easy to train and implement this system to them. I have actually implemented Time Target years ago in an aged care environment and I have seen the product improve immensely.
Cons
Sometimes the support system through the Help support has been slow. But since I have had Will Barclay providing support to me it has been exceptional. Will has not only prompt with his service support but also very clear on his advice and instructions.
Response from Humanforce
Hi Linda,
Thanks so much for your review!
We're sorry to hear you've had trouble in the past with help and support this information helps us to improve our processes and we'll take this feedback on board!
Kind regards,
Humanforce
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Comprehensive and Practical
Reviewed on 31/08/2020
Great end to end product . User friendly with emphasis on Time and Attendance. Rostering and...
Great end to end product . User friendly with emphasis on Time and Attendance. Rostering and approving timesheets was such a manual process in the past. With an effective Award interpreter, major issues have all but now dissipated. The use of biometric scanners at all our sites means data is accurate and foolproof.
Pros
Ease of use and integration with payroll software is essential
Cons
Nothing to dislike about Humanforce. Automation is a must and Humanforce delivers
Alternatives Considered
UKG ReadyReasons for Choosing Humanforce
Manual Process was not only time consuming but open to errorsReasons for Switching to Humanforce
Had everything we needed and moreResponse from Humanforce
Hi Michael,
Thanks for your review! We're so excited to hear you're enjoying Humanforce!
Kind regards,
Humanforce
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I do not recommend
Reviewed on 27/09/2024
Pros
Option to see who already checked in and who have not
Cons
Really outdated system, overcomplicated, totally not user friendly, long waiting to get staff into the system, staff that was on the system kept disappearing from it even if worked ongoing
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Chaotic software with bad customer service
Reviewed on 23/05/2023
It started off promising but over the last 3+ years has just declined considerably.
It started off promising but over the last 3+ years has just declined considerably.
Pros
There's not many products on the market that can be tailored to our business model and be priced accordingly. Humanforce ticked most boxes that we required and was the best fit for us at the time of implementation.
Cons
It's complex software so takes a lot of training and time to learn. It's also consistently updated (which is good) however there are features continually being added or changed and therefore you are never fully using the software to it's maximum capacity. Their support team can sometimes be great but most of the time terrible. Sometimes it takes months to get a response or they give you a reply that doesn't answer the question so they can just close the ticket without actually trying to help.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Humanforce
Reviewed on 08/02/2021
Really like Humanforce however I would like to see abit of easing of use around roster creation....
Really like Humanforce however I would like to see abit of easing of use around roster creation.
Still the best roster software I’ve used.
Pros
Very easy to integrate into and with other financial software. Live costing and award bonus calculating is very handy.
Sign in via personal device is amazing.
Cons
Ease of use for heads of department creating rosters compared to Deputy.
Response from Humanforce
Hi Alex,
Glad to hear you're loving Humanforce!
We've taken your recommendation about creating rosters to our product team who will look at where improvements can be made!
Kind regards,
Humanforce
Humanforce FAQs
Below are some frequently asked questions for Humanforce.Q. What type of pricing plans does Humanforce offer?
Humanforce offers the following pricing plans:
- Starting from: US$0.01
- Free Trial: Not Available
Contact Humanforce directly for pricing information.
Q. Who are the typical users of Humanforce?
Humanforce has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Humanforce support?
Humanforce supports the following languages:
Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese
Q. Does Humanforce support mobile devices?
Humanforce supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Humanforce integrate with?
Humanforce integrates with the following applications:
JobAdder, intelliHR
Q. What level of support does Humanforce offer?
Humanforce offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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