About WhatsApp
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.
Businesses can utilize the platform to capture and share images, audios, videos, and documents including spreadsheets, slideshows, and PDFs with customers on individual or group levels. The platform integrates with an address book in the device, allowing individuals to share current or live locations with other WhatsApp users, set customizable wallpapers, add profile pictures, choose notification sounds, and more. It also enables administrators to synchronize messages across various devices and automate back-up of chat history or ongoing conversations in the cloud.
The solution lets managers send automated messages to customers and process payments or transactions between financial accounts. WhatsApp also allows professionals to broadcast messages and receive information when the intended customer has read the message.
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Reviews
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- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My choice for mobile messsenger
Reviewed on 14/03/2021
This software is very easy to use and doesn't consume too much space in my phone. The software is...
This software is very easy to use and doesn't consume too much space in my phone. The software is very stable and i have never experience system crash from this software.
Pros
WhatsApp only need internet connection for sending text to my contact list or having video call with any other money charges. The quality for the video audio for the video call is in High Definition(HD) and i am very happy with it. Many of my colleague is using this software, so we have choose it as our alternative communication hub.
Cons
What i like the least is, this software will compress and downgrade the picture quality that I sent to others with no option to sent it in the original quality. Other than that, the recovery process is quite confusing and i have not successfully recover all my chat history to my new phone.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I highly recommend using this wonderful application
Reviewed on 06/08/2024
My experience began with this application approximately 10 years ago or more, and it is one of my...
My experience began with this application approximately 10 years ago or more, and it is one of my most favorite applications because I communicate with everyone through it, and also in my work I communicate with customers through WhatsApp. There is a new feature, which is the channels, through which many people use it in their business to display their products in these channels, which are It is also very safe and has high privacy
Pros
It is a very secure site for communication and has many features and secure voice and video calls
Cons
No, there are no negatives that I encountered in using this wonderful application
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Not the Best App, yet the most Popular
Reviewed on 17/05/2022
WhatsApp is an app used because of it great community of users once Blackberry Messenger barely...
WhatsApp is an app used because of it great community of users once Blackberry Messenger barely died. But there are several better alternatives on the market to communicate, either on a professional environment or social one.
Pros
The broader app to communicate worldwide
Easy to use
Easy to install
Cons
Bad file management system
It does not have a stand-alone system who allows the user to manage the account from different devices simultaneously.
There are many useful features found on different apps that can't be found on WhatsApp such as broadcasting, creating polls, files auto delete capabilities, among many others.
Reasons for Choosing WhatsApp
The popularity of WhatsApp increases the chance to find the people you need to talk to without asking them to download and learn any other communication software.Reasons for Switching to WhatsApp
As said previously, the big amount of users does ease the chance to communicate without requiring our receipts to download or learn to use any other software. Then it does offer a kind of comfort for most of the people despite their downsides.- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantabulous review
Reviewed on 17/06/2024
Good and very useful app in human life. I use it every day to communicate with my friends, family...
Good and very useful app in human life. I use it every day to communicate with my friends, family members and workmates.
Pros
Simple and very friendly interface to the user. An awesome and exceptional app, quick and on time chats delivery
Cons
It is difficult to share large files which are greater than 2 GB. Once you set My last seen "Nobody" you won't other last seen. Also when you join chatting groups, you won't see previous posts.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST APP EVER
Reviewed on 08/08/2024
I've been using WhatsApp for several years without any issues. It's incredibly fast and easy to...
I've been using WhatsApp for several years without any issues. It's incredibly fast and easy to use, making communication a breeze. The interface is user-friendly, and I love how seamlessly it handles messages, calls, and media sharing. A reliable app for staying connected with loved ones. Highly recommended!
Pros
I love how easy and reliable WhatsApp is. It makes chatting, calling, and sharing media super simple and
Cons
I love how easy and reliable WhatsApp is. It makes chatting, calling, and sharing media super simple and secure
WhatsApp FAQs
Below are some frequently asked questions for WhatsApp.Q. What type of pricing plans does WhatsApp offer?
WhatsApp offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Not Available
WhatsApp is available free of cost.
Q. Who are the typical users of WhatsApp?
WhatsApp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WhatsApp support?
WhatsApp supports the following languages:
English
Q. Does WhatsApp support mobile devices?
WhatsApp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WhatsApp integrate with?
WhatsApp integrates with the following applications:
Bitrix24, Freshdesk, Hootsuite, HubSpot CRM, Instagram, Meta for Business, MightyCall, Odoo, Shopify, Twilio, Zendesk Suite
Q. What level of support does WhatsApp offer?
WhatsApp offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
Related categories
See all software categories found for WhatsApp.
