---
description: Learn how Okendo can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Okendo.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Okendo Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Okendo](/software/2035751/okendo)

# Okendo

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> Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.
> 
> Verdict: Rated **4.9/5** by 239 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Okendo

With Okendo, brands can:&#10;- Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence.&#10;- Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand  advocacy.&#10;- Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time.&#10;&#10;Why Brands Choose Okendo&#10;- Trusted by 17,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly.&#10;- Proven impact with an average 4X lift in conversion rates and 15X ROI.&#10;- 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta.&#10;- Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise.&#10;- Reliable, scalable performance built to support growth at every stage.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 239 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Okendo
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available.&#10;Essential: $29 per month&#10;Growth:  $99 per month&#10;Power: $299 per month&#10;Advanced: $499 per month&#10;Enterprise: Please contact Okendo directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Campaign Management
- Customer Profiles
- Customer Surveys
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Import/Export
- Email Reminders
- Loyalty Program
- Multi-Channel Campaigns
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Referral Tracking
- Reporting & Statistics
- Response Management
- Review Badge Management

## Integrations (38 total)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... and 23 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.getapp.co.uk/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.co.uk/directory/575/feedback-and-reviews-management/software)
- [Customer Loyalty Software](https://www.getapp.co.uk/directory/204/customer-loyalty/software)
- [Referral Software](https://www.getapp.co.uk/directory/742/referral-marketing/software)
- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)
- [Customer Advocacy Software](https://www.getapp.co.uk/directory/1711/customer-advocacy/software)

## Alternatives

1. [Trustpilot](https://www.getapp.co.uk/software/113149/trustpilot) — 4.5/5 (1207 reviews)
2. [TrueReview](https://www.getapp.co.uk/software/2043135/truereview) — 5.0/5 (155 reviews)
3. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (707 reviews)
4. [ReputationStacker](https://www.getapp.co.uk/software/2071031/reputationstacker) — 4.9/5 (59 reviews)
5. [Yotpo](https://www.getapp.co.uk/software/91286/yotpo) — 4.5/5 (377 reviews)

## Reviews

### "Pretty good app but in order to sync with Klaviyo you have to get the $299/month plan\!" — 4.0/5

> **MELANIE** | *1 October 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: It's pretty easy to use and to navigate  and overall works well.
> 
> **Cons**: You have to access it from Shopify and not from a website, so I cant get my social media manager to upload reveiws to Facebook unless i give her access to Shoipify. Unlike Yotpo, you have to manually share on FB page. The klaviyo integration is only on the $299/month power plan which is too pricey for me.
> 
> I'd like to integrate with Klaviyo but I am. not at the stage that I can afford the power plan.

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### "Easy Management Tool and Great Customer Service" — 5.0/5

> **Natalie** | *17 November 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: I love having our Loyalty Program, Quizzes, Surveys, and Reviews all in the same place. It saves me so much time on managing all of our programs.
> 
> **Cons**: So far, there isn't anything that I've disliked about using Okendo. Everything up to this point has run smoothly.
> 
> Their customer service has been amazing. I've loved having a dedicated point of contact. So far, our experience has been really good.

-----

### "review" — 3.0/5

> **Marc** | *25 July 2019* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use and automatic review push feature.
> 
> **Cons**: limited features, can not connect reviews to google.

-----

### "Insighful Customer Experience" — 5.0/5

> **Jeanette** | *17 July 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: \[sensitive content hidden\] is very insightful and helpful when suggesting and making changes to our account. She is very thorough and open to assisting with any problems we may run into.
> 
> **Cons**: There aren't many things I dislike. I do feel there are a lot of things to set up, but we are fairly newer so I imagine once we get everything going it will be less.

-----

### "OKENDO IS THE BEST" — 5.0/5

> **Melanie** | *4 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to set up with the help of the team and to see incredible results and engagement from customers right away from all products within the platform.
> 
> **Cons**: There are not really any cons - it can be pricey depending on what size business you are but I got onboarded with a great price for all products once I spoke to the onboarding team about my specific goals and needs.
> 
> It's been very positive\! The best way to go is to onboard across all products they offer because they are all related and can help each other out. All the data that has come from using this platform has been game-changing for my business.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2035751/okendo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2035751/okendo> |
| de-AT | <https://www.getapp.at/software/2035751/okendo> |
| en | <https://www.getapp.com/customer-service-support-software/a/okendo/> |
| en-AE | <https://www.getapp.ae/software/2035751/okendo> |
| en-AU | <https://www.getapp.com.au/software/2035751/okendo> |
| en-CA | <https://www.getapp.ca/software/2035751/okendo> |
| en-GB | <https://www.getapp.co.uk/software/2035751/okendo> |
| en-IE | <https://www.getapp.ie/software/2035751/okendo> |
| en-NZ | <https://www.getapp.co.nz/software/2035751/okendo> |
| en-SG | <https://www.getapp.sg/software/2035751/okendo> |
| en-ZA | <https://www.getapp.za.com/software/2035751/okendo> |
| es | <https://www.getapp.es/software/2035751/okendo> |
| es-CL | <https://www.getapp.cl/software/2035751/okendo> |
| es-CO | <https://www.getapp.com.co/software/2035751/okendo> |
| es-MX | <https://www.getapp.com.mx/software/2035751/okendo> |
| fr | <https://www.getapp.fr/software/2035751/okendo> |
| fr-BE | <https://fr.getapp.be/software/2035751/okendo> |
| fr-CA | <https://fr.getapp.ca/software/2035751/okendo> |

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