--- description: Learn how TecArt can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for TecArt. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TecArt Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [TecArt](/software/2035991/tecart) # TecArt Canonical: https://www.getapp.co.uk/software/2035991/tecart Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2035991/tecart?page=2) > TecArt is a configurable CRM platform for managing contacts, leads, sales, service, projects, contracts, documents and billing. It is developed, hosted and supported in Germany and is available as public cloud, private cloud or on-premises software. > > Verdict: Rated **4.5/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TecArt • Centralise contacts, leads, opportunities, emails, appointments and documents in one system to give teams a consistent view of every customer relationship. • Manage sales processes from initial enquiry to quotation and order, with structured follow-up activities, status tracking and clearly assigned responsibilities. • Organise customer service through central ticket management, automated assignment rules, escalation processes, service-level tracking and a self-service portal. • Coordinate projects, tasks, resources, calendars and working times on a shared data basis, reducing manual transfers between separate applications. • Configure fields, workflows, templates, dashboards and granular access rights so that the software reflects established organisational processes and responsibilities. • Extend TecArt through its add-on framework, versioned REST API, SOAP web services, webhooks and standard protocols for integration with existing business systems. • Choose the operating model that fits your requirements: public cloud hosting in Germany, a dedicated private cloud or installation on your own infrastructure. • Protect business data with multi-factor authentication, detailed logging, document versioning, configurable permissions, encryption and daily backups. • Support GDPR-compliant data processing under German law and rely on ISO/IEC 27001:2022-certified development, provision, operation and maintenance processes. • Use structured onboarding, migration, training and manufacturer support from Germany to introduce the system in a controlled and traceable way. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 24 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TecArt - **Location**: Erfurt, Germany - **Founded**: 1999 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: TecArt pricing is based on the number of users, the required functional scope and the selected billing cycle. Customers can choose between monthly and annual billing. With annual billing, the effective monthly price per user is lower than with monthly payment. From €19 per user per month, TecArt provides the core functions needed for day-to-day collaboration and customer-related work, including contact management, tasks, appointments, calls, documents and integrated email communication. From €49 per user per month, organisations also gain access to more extensive operational functions. These include lead and opportunity management, sales processes, quotations and orders, customer service and ticket management, projects, workflows and article management. This level is suitable for companies that want to coordinate customer acquisition, service and internal processes on a shared data basis. From €79 per user per month, TecArt additionally supports contract management, invoicing, electronic invoices, recurring billing, analysis functions, ERP-related tools and the DATEV Connector. This allows organisations to map more complex commercial processes within the same system and reduce manual transfers between CRM, contract, billing and accounting workflows. The functional scope can therefore be selected according to the organisation’s current requirements and expanded as processes develop. Pricing is calculated per user, with a minimum of five users. The exact monthly amount depends on whether monthly or annual billing is selected. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Austria, Germany, Switzerland ## Features - API - Activity Dashboard - Alerts/Notifications - Calendar Management - Communication Management - Contact Management - Customisable Reports - Customizable Fields - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - File Sharing - Interaction Tracking - Lead Capture - Lead Generation - Lead Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Order Management Software](https://www.getapp.co.uk/directory/594/order-management/software) - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4477 reviews) 2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6987 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18802 reviews) 5. [Kylas Sales CRM](https://www.getapp.co.uk/software/2052749/kylas) — 4.8/5 (619 reviews) ## Reviews ### "Super CRM mit vielen Funktionen" — 5.0/5 > **Axel** | *27 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Die umfangreichen Funktionen sowie die sehr ausführliche Hilfe bzw. Dokumentation der Software und derer Funktionen. Somit war es möglich in kürzester Zeit die Software lauffähig zu implementieren und die wichtigsten Grundfunktionen nutzen zu können. Die Bereitstellung der Software lief sehr schnell und problemlos ab. > > **Cons**: Die Verteilung von Aufgaben und das Nachhalten des Bearbeitungsstandes könnte einfache gelöst werden. Nach einer kurzen Einarbeitung ist dies jedoch auch mit der bestehenden Implementierung möglich. > > Ein zentrales Tool für alle täglich anfallenden Tätigkeiten. Von Suport Ticket über Lead Management bis zur Rechnung und E-Mail ist alles enthalten. Völliger Ersatz von O365 durch TecArt. ----- ### "SUPER" — 5.0/5 > **Mustafa** | *21 October 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Übersichtlich, hohe funktionalität, keine Abstürze, keine großartigen Fehler und Umfangreich > > **Cons**: es gibt paar Fehler in den Modulen, wie z.b.: das wenn man einem Kunden eine E-Mail Adresse zuordnet das Sie nicht gleich dem Kontakt zugeordnet werden dies muss man im E-Mail Postfach manuell erledigen\! > > Wir Nutzen derzeit die Free Version und werden noch ein Einrichtungswebinar nutzen\! Das Programm ist soweit perfekt\! Es bringt alles mit\! Manche Module sind schwer zu verstehen aber mit ein bisschen Zeit und Geduld funktionieren diese auch\! Danke ----- ### "Erstklassiges CRM Tool" — 5.0/5 > **Marcel** | *29 October 2020* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Einfache Handhabung und Cloudlösung, so dass man geräteunabhängig auf seine Daten zugreifen kann. > > **Cons**: Komplexität der Administration und Anpassung > > Sehr gutes Tool, welches einen Mehrwert auch für Kleinunternehmen liefert. ----- ### "erste Einschätzung nach ca 1 Monat Nutzung" — 5.0/5 > **Marco** | *13 November 2020* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Der einfache Zugang zu Gruppenmailkonten und die gute Einbindung in die Gesamtsoftware sowie die Integration von ActiveSync zur Handykopplung. > > **Cons**: Die Aktualisierung ist aufgrund der browserbasierten Funktionsweise gewöhnungsbedürftig. Und die Anbindung an ein TAPI-Device ist mir bisher noch nicht gelungen. > > Insgesamt ist der Überblick und die Teamarbeit durch die Nutzung von Aufgaben und gemeinsamen Kalendern super vereinfacht und beschleunigt worden. Vor allem in Zeiten von HomeOffice und Telearbeit. ----- ### "Super Programm für den Vertrieb" — 5.0/5 > **Verified Reviewer** | *23 November 2023* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: schnelles Kontaktmanagement, Eigene Suchfilter lassen sich schnell und einfach integrieren > > **Cons**: Kundendienst ist manchmal schwer erreichbar, ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2035991/tecart?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2035991/tecart) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data