---
description: Learn how Boei can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Boei.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Boei Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Boei](/software/2038363/boei)

# Boei

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> Boei is a cloud-based website communication platform combining an AI chatbot, live chat, shared inbox, CRM, and 50+ contact channels.
> 
> Verdict: Rated **5.0/5** by 25 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Boei

\* Consolidates 50+ contact channels including WhatsApp, email, SMS, Messenger, and Telegram into a single shared inbox, reducing context-switching across tools.
\* AI chatbot handles routine inquiries automatically, with configurable handoff to human agents for complex or escalated conversations.
\* Built-in CRM stores contact records, conversation history, and segmentation data alongside messaging workflows, eliminating the need for a separate CRM subscription.
\* Knowledge base module allows teams to publish self-service articles, reducing repetitive inbound support volume.
\* EU-hosted infrastructure supports data residency requirements for businesses operating under GDPR or regional data compliance obligations.
\* Website widget deploys quickly and supports customization to match brand appearance without requiring developer resources.
\* Role-based access controls allow administrators to assign agent permissions and manage team visibility across inboxes and contact records.
\* API access and native integrations connect the platform to existing business tools, supporting workflow continuity across tech stacks.
\* Shared inbox architecture ensures all team members have visibility into customer conversations regardless of originating channel, supporting consistent response coordination.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 25 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ruby Foundry B.V.

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Arabic, Bangla, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- **Available Countries**: Netherlands

## Features

- Alerts/Notifications
- Automated Responses
- Chatbot
- Communication Management
- Customer Experience Management
- Customer History
- Customisable Branding
- Customizable Fields
- Engagement Tracking
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Widgets

## Integrations (21 total)

- Book Like A Boss
- BotStar
- Calendly
- Continually
- Crisp
- Discord
- Drift
- Froged
- Google Maps
- Instagram
- JivoChat
- LinkedIn for Business
- Meta for Business
- Quriobot
- Snapchat for Business

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Virtual Assistant Tools](https://www.getapp.co.uk/directory/3844/virtual-assistant/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews)
2. [Kustomer](https://www.getapp.co.uk/software/109551/kustomer) — 4.7/5 (80 reviews)
3. [Moveo.AI](https://www.getapp.co.uk/software/2061017/moveo-ai) — 5.0/5 (9 reviews)
4. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (707 reviews)
5. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1727 reviews)

## Reviews

### "Boei - simple yet powerful communicator for your website" — 5.0/5

> **Grzegorz** | *3 January 2023* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages.
> 
> **Cons**: I can't think about real drowbacks. The \[SENSITIVE CONTENT\] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.
> 
> I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback.

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### "Boei - The Super Sized Menu" — 5.0/5

> **Jairo** | *15 December 2022* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of setting it up and rolling it out. This tool is super easy to set up and helps drive conversions.
> 
> **Cons**: It's relatively new and still evolving so patience is required for some feature rollouts.
> 
> Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

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### "Quick and easy chat menu" — 4.0/5

> **Joshua** | *17 December 2022* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using  Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need\! Highly recommend to anyone looking for something simple.
> 
> **Cons**: I wish there was a better UI or more design options.

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### "A simple and minimalistic tool with a lot of power\!" — 5.0/5

> **Jaime** | *3 December 2021* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: At it's core it's an easy way to allow your visitors to choose between their favourite contact method to reach you, however with extra features like direct call, call me back, feedback, work hours and some more as one of the best aspects is that the developer is very friendly, attentive and continues to add more features to it and listens to the comunity.
It's an easy and quick solution for smaller businesses or projects.

If you have multiple projects also makes it easy to organize all of their contacts in the same platform.

Easily works anywhere/on any platform, is beautifully simple and can be used to substitute the ugly widgets of chats like JivoChat, because Boei gives you a great freedom to customize.
You can easily customize it however you want, even add CSS etc. and the best part is that the developer keeps updating and adding features to the tool. 

For the future I would love to see more several themes/designs/templates for how the boei links appear on the page, maybe one where the links appear as icon bubbles (with the same design as the Boei bubble) that stack on top of boei.
> 
> **Cons**: It would be nice if when you setup only one link per boei button, it would open this link automatically (since there are not more links to choose from, requiring multiple clicks from the user is irrelevant/more friction). I'm aware Boei is supposed to support multiple contact methods, but because boei is also a great way to easily customize your chat contact bubble button and make it fit your websit, indepently of the service you use, and sometimes you might just want to use one service which has a very ugly button (such as the example of jivo)
> 
> Displaying all of our contacts in a compact and easy to access way.

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### "Lightweight and efficient widget" — 5.0/5

> **Julien** | *9 December 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Lightweight, easy to deploy, opens instantly without slowing down the website
> 
> **Cons**: design could be more modern and attractive
> 
> Very happy to have a widget letting website visitors contacting us through their preferred channel (contact form, phone, whatsapp, messenger, etc)

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2038363/boei)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/boei/> |
| en-AE | <https://www.getapp.ae/software/2038363/boei> |
| en-AU | <https://www.getapp.com.au/software/2038363/boei> |
| en-CA | <https://www.getapp.ca/software/2038363/boei> |
| en-GB | <https://www.getapp.co.uk/software/2038363/boei> |
| en-IE | <https://www.getapp.ie/software/2038363/boei> |
| en-NZ | <https://www.getapp.co.nz/software/2038363/boei> |
| en-SG | <https://www.getapp.sg/software/2038363/boei> |
| en-ZA | <https://www.getapp.za.com/software/2038363/boei> |
| nl | <https://www.getapp.nl/software/2038363/boei> |
| nl-BE | <https://www.getapp.be/software/2038363/boei> |

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