Lightspeed Restaurant

About Lightspeed Restaurant

Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant POS also offers add-ons for delivery and eCommerce to allow restaurant businesses to manage their orders from end-to-end.

Lightspeed Restaurant facilitates contactless payments, as well as transactions via credit and debit cards and QR codes. Bills can be split by seat, item, or cover, and tips can be added onto bills at any point in the order process. Orders can be managed within the system, with tools for order tracking, floor plans, item transfer between tables, tab management, and more.

With Lightspeed Restaurant’s delivery module, businesses can integrate with third-party platforms such as UberEats and Deliveroo to receive orders directly and manage the delivery of each order. Restaurants can also create delivery-only menus and track the performance of different menu items using the reporting functionality. The Lightspeed Restaurant eCommerce add-on offers additional features including merchandise sales, reservation system management, website management, reviews integration, and more.

Pricing starting from:

£69.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Australia, Austria, Belgium, Canada, Czechia and 16 others

Supported Languages

English, French, German, Italian, Spanish

Pricing starting from:

£69.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Lightspeed Restaurant Software - Lightspeed Restaurant reservations
Lightspeed Restaurant Software - Lightspeed Restaurant tracking
Lightspeed Restaurant Software - Lightspeed Restaurant orders
Lightspeed Restaurant Software - Lightspeed Restaurant items
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Lightspeed Restaurant video
Lightspeed Restaurant Software - Lightspeed Restaurant reservations
Lightspeed Restaurant Software - Lightspeed Restaurant tracking
Lightspeed Restaurant Software - Lightspeed Restaurant orders
Lightspeed Restaurant Software - Lightspeed Restaurant items

Features

Total features of Lightspeed Restaurant: 62

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Clock In/Out
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customisable Categories
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • For iPad Devices
  • Gift Card Management
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Production Management
  • Promotions Management
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Third-Party Integrations
  • Time Clock
  • Tips Management
  • Transaction History
  • eCommerce Management

Alternatives

Square Point of Sale

4.6
#1 Alternative to Lightspeed Restaurant
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Squirrel POS

3.9
#2 Alternative to Lightspeed Restaurant
Squirrel in a Box+ contains everything you need to set up your restaurant. Receive the box with hardware & a customizabl...

Clover

3.9
#3 Alternative to Lightspeed Restaurant
Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

TouchBistro

3.9
#4 Alternative to Lightspeed Restaurant
TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one...

Reviews

Overall rating

4.4 /5
(204)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.3/5

Already have Lightspeed Restaurant?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 204
Donna
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Supported POS System

Reviewed on 06/09/2022

Very easy to use, easy to get help specific to your problem

Very easy to use, easy to get help specific to your problem

Pros

How easy it is to get support, how knowledgeable the support staff is with the software & shortcuts to use it. Also, it tracks inventory across multiple platforms so you don't sell inventory you don't have.

Cons

It's fairly expensive in comparison to what we were using in the past (quick books POS - doesn't track inventory across multiple platforms but cheaper)

Alternatives Considered

Hike

Reasons for Choosing Lightspeed Restaurant

doesn't track inventory across multiple platforms

Reasons for Switching to Lightspeed Restaurant

More options
Miriam
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, excellent reporting features.

Reviewed on 10/12/2019

Pros

We like the ease with which new staff can learn to use this software. We also like the clarity with which the back end is organized, and the support available to help us learn the various features. It is simpler and easier to follow than Lightspeed Retail's back end. Reporting features are extremely helpful. It is all very customizable.

Cons

I don't like that the the software is not linked directly to Lightspeed Retail, and that when we lose internet connection we lose access to our POS.

Kesha
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Go with something else!

Reviewed on 29/04/2022

If it was up to me, I would cancel our contract.

If it was up to me, I would cancel our contract.

Pros

Fairly easy to set up for basic items. Not much else is easy with this.

Cons

Anytime we lose power, printers will not work and requires a 45 min - 1 hour call with support. Cannot set up a tab using a credit card at our bar. Tickets print too long with unnecessary information that is redundant. Multi-choice items are difficult to program and then make the order tickets EXCEEDINGLY long. System freezes up when the restaurant is busy causing delays.

Response from Lightspeed

Hi Kesha,

We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We value our customers' feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns.

As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback.

You may reach us Toll-Free at: 1-844-365-2868

Thank you,
Lightspeed Commerce

Evan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Highly adaptable and intuitive POS

Reviewed on 22/03/2017

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is...

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.

The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.

Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!

Pros

Ease of alteration and basic use for staff

Cons

The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.

Marchelle
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lightspeed is an excellent partner to us

Reviewed on 15/07/2021

Lightspeed is a true partner with us at Campus Towers. With their programs we have a reliable easy...

Lightspeed is a true partner with us at Campus Towers. With their programs we have a reliable easy to use program. We are very satisfied with the service provided.

Pros

Lightspeed is so easy to use. The simplicity of the program makes it so efficient for even my newest team members to use. We would be lost without it. The service team is outstanding to work with. The reliability is outstanding.

Cons

Actually we are very satisfied with the services that we are receiving from Lightspeed.

Showing 5 reviews of 204 Read all reviews

Lightspeed Restaurant FAQs

Below are some frequently asked questions for Lightspeed Restaurant.

Lightspeed Restaurant offers the following pricing plans:

Lightspeed Restaurant pricing starts at €69/month.

Lightspeed Restaurant has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Lightspeed Restaurant supports the following languages:

English, French, German, Italian, Spanish

Lightspeed Restaurant supports the following devices:

iPhone (Mobile), iPad (Mobile)

Lightspeed Restaurant integrates with the following applications:

5stelle, Abacus, Abacus POS, Apaleo, Apicbase Restaurant Management, BPL Digital, Base7booking, Bookingplanner, Cloudbeds, Cockpit IT Service Manager, Combo, Deliverect, Easilys, Flipdish, Fourth Suite, Frontdesk Anywhere, Homebase, HotSoft PMS, Kitchen CUT, Lydia, Marketman, Mews, Misterbooking PMS, Mobi2Go, Onvi, OpenTable, Oracle Hospitality Suite8, Orderlord, Payworks Payment Gateway, Planday, QuickBooks, Rotaready, SevenRooms, Skello, Stayntouch PMS, SumUp, Tenzo, UberEats Clone, WebRezPro, aleno, iZettle, protel PMS

Lightspeed Restaurant offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lightspeed Restaurant.