Upvio
About Upvio
Introducing Upvio Practice Management Software – the ultimate solution that redefines how healthcare providers streamline their operations, improve patient care, and embrace the digital age. Say goodbye to repetitive administrative tasks and welcome a new era of efficient practice management.
Unleash the Power of Telehealth
Upvio isn't just a management tool; it's a telehealth powerhouse. Seamlessly integrate video calls, chat, scheduling, and forms all within one blazingly fast, intuitive platform. Experience the convenience of modular, plug-and-play telemedicine capabilities that are fully compliant with HIPAA and GDPR regulations. Expand your reach and provide meaningful care through virtual appointments, establishing a stronger connection with patients from anywhere.
Effortless Scheduling
Tired of managing complex calendars and dealing with no-shows? Upvio’s beast-mode scheduling feature empowers you to take full control of your schedules. Manage multiple staff, calendars, and locations with ease, cutting down administrative time and ensuring optimal resource utilization.
Elevate Patient Care with Video Calls
Multiply your patient reach by harnessing the power of video calls. Virtual appointments not only increase accessibility but also enable you to provide comprehensive care remotely. From routine check-ups to in-depth consultations, our software empowers you to connect with patients and deliver care from the comfort of your preferred location.
Revolutionize Remote Assessments
Empower your patients to monitor their vital signs and health indicators using their mobile phones, tablets, and web cameras. Measure heart rate, blood pressure, breathing rate, and more through our secure and convenient remote assessment feature, enhancing patient engagement and contributing to better health outcomes.
Efficient Medical Form Creation
Bid farewell to paperwork and long waiting times. Create secure online medical forms in a matter of minutes. Collect patient information swiftly and seamlessly sync it with your patient portal, streamlining your front desk operations and improving overall practice efficiency.
Seamless Real-Time Communication
Stay connected with your patients through our HIPAA-compliant real-time and asynchronous chat. Whether online or offline, maintain secure private and group chat rooms, facilitating easy communication and secure file sharing for test results and more.
Empower Your Practice with Features that Make a Real Impact
Powerful Scheduling Tools: Master complex scheduling across your team effortlessly.
High-Quality Video Calls: Crystal-clear video calls seamlessly integrated into your calendar.
Customizable Booking Pages: Tailor unique business, staff, and service booking pages to your needs.
No-Code Form Builder: Enhance front desk efficiency with easy-to-build digital forms.
Remote Vital Scans: Assess health indicators virtually using web cameras.
Interactive Chat: Private and group chat rooms with secure file sharing.
Online Payments: Enable credit card payments during booking to reduce no-shows.
Geo Location-Based Data Storage: Securely store patient data in compliance with regulations.
Secure Patient Data Management: Store and manage patient information and logs.
Full Compliance: HIPAA and GDPR-compliant for a trustworthy care experience.
Effortless Coordination: Manage multiple staff, services, and locations seamlessly.
Revolutionize your practice management with Upvio Practice Management Software. Experience the future of healthcare administration today. Join us in embracing a new era of efficiency, accessibility, and patient-centered care.
Key benefits of Upvio
- GDPR & HIPAA compliant
- Video consultations
- Chat and file sharing
- Medical form builder
- Booking form question builder
- Conditional logic in question builder (coming soon)
- Email & text automatic appointment reminders
- Email & text (optional) post-appointment follow-ups
- Customer rating and feedback module
- Embeddable on websites or shareable on email and social
- Accept payments via PayPal or Stripe
- Integrates with Zapier
- Webhooks and APIs
- URL parameters
- Post appointment screen redirects
- Automatic timezone conversions
- Email signature builder
- Booking approvals
- Group bookings
- Recurring appointments
- Team bookings (where multiple staff need to be in the same appointment)
- Google Analytics
- Facebook Pixel
- Advanced service buffers
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Not only a great scheduler, but a great company to work with
Reviewed on 10/05/2021
Pros
We use Cogsworth for scheduling patients and have integrated it into our patient booking. Cogsworth supports a number of teleconferencing solutions for virtual appointments and allows for customization of just about every single thing the customer will ever see from you. I absolutely love the instant SMS texts when a new appointment comes in. [SENSITIVE CONTENT HIDDEN] of the company, is probably hands-down the nicest and most personable customer service representative I've engaged with. Whenever we needed some new feature he had his development team crank it out in literally days. That kind of flexibility should cost thousands of dollars but is something the Cogsworth team does to always constantly be improving their product. The developers are super fast to help customers out as well and I never once felt like we weren't an important customer. The software is easy to run for multiple businesses and is easy to engage with for Staff members. Cogsworth is that one software that really captures just about everything you would need in a scheduler in one product. They just added a brand new feature to put customers on the calendar that haven't completely finished payment, which is absolutely brilliant as sometimes customers will abandon the process when it comes time to pay and may need some additional convincing to complete their appointment.
Cons
It is clear that their software is growing at a fast pace and they have added tons of great features to Cogsworth even over the short time we've been with them. Picking negatives is tough, but if it's something I had to say I liked least I would say that they could probably take a step back and look at all of their features that they've put together and reorganize the menus a bit to align with their current product offering better. At the end of the day I'd rather have the features than not, so this is nit-picking. They offer both Stripe and Paypal payments, but I would also like to see one more payment method like Square (as Square is HIPAA-compliant).
Alternatives Considered
Acuity SchedulingReasons for Switching to Upvio
Cogsworth was the best software we evaluated among all the alternatives.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great- I am so happy I found it!
Reviewed on 09/09/2021
I love it. This is the second software- after airtable- that I couldn't live without.
I love it. This is the second software- after airtable- that I couldn't live without.
Pros
I absolutely love Cogsworth- I tried Calendly before and hated it. The pricing is similar, but I find the UI so much more intuitive than Calendly's. I especially like the "generate email signature" feature. It has saved ua a lot of money, because we originally wanted to hire someone to do signatures for us.
Cons
Some integrations aren't as flawless as google cal or zoom- especially ms teams (which we tried before zoom; but this might as well be ms teams, not cogsworth), but we found a way it works for us.
Alternatives Considered
CalendlyReasons for Choosing Upvio
Couldn't handle CalendlySwitched From
CalendlyReasons for Switching to Upvio
Tried Calendly and didn't like their user interface- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor support and complex system ad-on charged
Reviewed on 03/12/2021
On sending complaints to Cogsworth regarding the complexity of setups and services not working. ...
On sending complaints to Cogsworth regarding the complexity of setups and services not working. Quick to jump on for extra money 99$ to provide support. For any business ecosystem to work there must be a level of support provided even just through a help desk on the platform, to troubleshoot even those who have been trained. As management, when I complained my subscription was canceled even though the subscription had 4 months left with only 7 days notice. I think as a business be careful with such behaviors, as it will have great cost implications. I will most likely recommend going for a business with a better-developed support service and professional manners and processes in dealing with complaints.
Pros
My customers found the booking system useful.
Cons
Poor support, complex setup, and calendar integrations. Very expensive add-on services. Poor training materials and uses. Very unprofessional staff to connect with.
Alternatives Considered
CalendlyReasons for Choosing Upvio
For more functionality. However, I will be switching back for better support and lower costs.Reasons for Switching to Upvio
Cogsworth at the time seemed to have better functionality when Group bookings were required. Unfortunately, it became too complex to set up and implement.Response from Upvio
We provided many hours of free setup and service to this client. The client used the platform for over a year. Then there was a handover and the client, despite multiple suggestions refused to learn the new platform.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My GO-TO Appointment tool!
Reviewed on 28/12/2019
A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.
A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.
Pros
Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!
Cons
Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!
- Industry: Online Media
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast and easy scheduling tool with a wide range of applications
Reviewed on 28/05/2021
I am a consultant helping other business with digital strategy. I often recommend and implement...
I am a consultant helping other business with digital strategy. I often recommend and implement solutions. I did several demos with bigger players before finding Cogsworth -- and never looked back.
Have completed one implementation using their SaaS model and expect to do many more in the future using that approach and their API.
Pros
Agile team making continual improvements to the service. Easy to implement and learn. Company does an awesome job listening to its customers. End user experience of booking an appt.
Cons
We found a few bugs, but were thrilled to see all of them fixed within a couple days of reporting them.
Upvio FAQs
Below are some frequently asked questions for Upvio.Q. What type of pricing plans does Upvio offer?
Upvio offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Upvio is offered across three pricing plans, outlined below. Signup for a 15-day free trial. Scheduler: $20/user/month Telehealth (includes video, chat, forms, and more): $48/user/month Enterprise (for teams of 50+ users): Custom pricing available on request.
Q. Who are the typical users of Upvio?
Upvio has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Upvio support?
Upvio supports the following languages:
English
Q. Does Upvio support mobile devices?
Upvio supports the following devices:
Q. What other apps does Upvio integrate with?
Upvio integrates with the following applications:
Doxy.me, Google Calendar, Microsoft 365, Microsoft Outlook, Microsoft Teams, PayPal, Stripe, Zoom Workplace, iCloud
Q. What level of support does Upvio offer?
Upvio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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