ClinicSense
About ClinicSense
ClinicSense is a practice management solution designed to help health and wellness businesses automate and manage appointment scheduling, email reminders, invoicing, and other administrative tasks on a unified interface. It provides digital SOAP Notes, allowing administrators to add short codes or use point and click functionality to create notes.
The platform enables practitioners to deliver voicemails in case of missed calls, send appointment reminders via email and text, and request clients’ credit card details to reserve time slots. ClinicSense lets managers automatically generate invoices, process payments, and send receipts via email to customers. Businesses can also sell gift certificates via website and email promotional tools.
ClinicSense helps teams use built-in templates to create and send custom emails including details regarding slot availability, birthday discount vouchers, and other promotional offers. It also allows marketing representatives to gain visibility across data regarding sales tax, revenue growth, client retention rate, and financial statements.
Key benefits of ClinicSense
- Point and Click SOAP Notes
- Customizable Electronic Forms
- Automated Follow Up's & Reminders
- Online Booking & Scheduling
- Easy Invoicing Tools
- Marketing To Help You Grow Your Business
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ClinicSense Review
Reviewed on 21/08/2019
ClinicSense has come a long way in the last few years. When I first started using it, it was clunky...
ClinicSense has come a long way in the last few years. When I first started using it, it was clunky and felt unrefined. In the last 6 months they have added a lot of new features, and ease of access.
Pros
The price was fantastic, it was nice with the automated reminder texts, and online booking.
Cons
The mobile app doesn't work for my phone (Samsung s10), but the web-browser clinicsense.com works fantastically so it doesn't affect me too much.
Reasons for Switching to ClinicSense
MTAM had a promotion involving clinicsense so that's why I chose it initially. Now I'm used to using it, and wouldn't really want to switch.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy, convenient
Reviewed on 26/08/2024
Good. Easy. Growing as the years have gone by. Adding news things that I’m looking for which is...
Good. Easy. Growing as the years have gone by. Adding news things that I’m looking for which is great. Hoping for more of the things I wanted to come soon. I did see loads of new things are being worked on which is great.
Pros
That my clients can easily book online and I can add the link to all of my platforms.
Cons
I wish I had more text options for clients. Most of my clients don’t use their emails. Texting is all the rage. More options to utilize that would be great.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Frustrating App on mobile phone
Reviewed on 20/09/2024
It’s usable on the iPad and laptop but definitely not on mobile phone.
It’s usable on the iPad and laptop but definitely not on mobile phone.
Pros
Not difficult to use the system, and fair price, however, the fee is about to increase by $30
Cons
App on mobile phone is terrible, always lagging and constantly not working
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clinicsense is a fantastic all in one booking software!
Reviewed on 14/11/2024
its been really easy and it's been wonderful to see the platform growing and improving the longer I...
its been really easy and it's been wonderful to see the platform growing and improving the longer I use it.
Pros
I love the ease of use.
Clients can book online with a simple layout.
Everything on the back end is easy to set up.
Hardly any system issues.
Cons
I wish I could "add on" services with a button with booking.
example: Massage (add hot stone)(add cupping) ect..
It would also be nice to "block" certain clients from online booking from the backend.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It Just Makes Sense!
Reviewed on 29/04/2024
I have had nothing but incredible experiences with ClinicSense down to their video training on new...
I have had nothing but incredible experiences with ClinicSense down to their video training on new releases, and help from their IT department. The response time is incredible and they keep you updated with upcoming and even ask what we would as consumers like to see and vote on it.
Pros
What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to approve before hand or decline a client. I find most useful the reporting records, SOAP notes, memos which is very helpful to put information (family, pressure they like, trips that are coming up) and it can be selected on every appointment or a certain treatments.
Cons
The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the upcoming appointment. I would also like it if there was an option to be able to add to where there is an add-on to a treatment instead of creating an entire treatment that has it on there. As a therapist I can add on to invoice but client can't do it when booking if then wanted to put an add-on.
ClinicSense FAQs
Below are some frequently asked questions for ClinicSense.Q. What type of pricing plans does ClinicSense offer?
ClinicSense offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Available
ClinicSense is offered across three pricing plans, outlined below. A 14-day free trial is available. Lite: $39/month Standard: $69/month Premium: $99/month
Q. Who are the typical users of ClinicSense?
ClinicSense has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does ClinicSense support?
ClinicSense supports the following languages:
English
Q. Does ClinicSense support mobile devices?
ClinicSense supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ClinicSense integrate with?
ClinicSense integrates with the following applications:
Google Calendar, Instagram, Meta for Business, Square Payments, Stripe
Q. What level of support does ClinicSense offer?
ClinicSense offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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