--- description: Learn how MaxContact can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for MaxContact. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MaxContact Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [MaxContact](/software/2039855/maxcontact) # MaxContact Canonical: https://www.getapp.co.uk/software/2039855/maxcontact Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2039855/maxcontact?page=2) > MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results. > > Verdict: Rated **4.7/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MaxContact MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 33 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MaxContact - **Founded**: 2013 ## Commercial Context - **Starting Price**: £80.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact MaxContact directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: South Africa, United Kingdom ## Features - API - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Audio Capture - Auto-Dialer - Automated Routing - Automated Scheduling - Automatic Call Distribution - Automatic Outbound Dialer - Automatic Transcription - Blended Call Centre - Budgeting/Forecasting - CRM - Call Centre Management - Call Disposition - Call List Management ## Integrations (9 total) - Cisco AnyConnect - Dynamics 365 - HubSpot CRM - Salesforce Platform - Worldpay for Enterprise - Zapier - Zendesk Suite - Zoho CRM - Zoho CRM Plus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) - [IVR Software](https://www.getapp.co.uk/directory/289/ivr/software) - [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software) - [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software) ## Alternatives 1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews) 2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (314 reviews) 5. [Readymode](https://www.getapp.co.uk/software/107701/xencall) — 4.6/5 (136 reviews) ## Reviews ### "Max Contact Review" — 5.0/5 > **Kate** | *26 April 2024* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: Max Contact is intuitive which makes it easy to use. The support is great and the continued development means that there are always new features available to take advantage of the newest technological advancements > > **Cons**: There is no ability to send a CSAT from a result code without the agent knowing ----- ### "Max Contact Dialler" — 5.0/5 > **Thomas** | *16 February 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: As an overall product, Max Contact is the best that all of our teams (agents, admin, it, management etc) have used as a Dialler - and we have tried a few different ones in the past. > > **Cons**: Although it has lots of good features, if there's something which would only benefit your own business or a few businesses instead of the overall customer base, it can be time consuming or costly for Max Contact to implement them. > > Our overall experience with Max Contact is a good one and this is reflected in the fact that we have stayed with them for years and continue to use their services. ----- ### "Maxcontact review" — 4.0/5 > **Kelly** | *8 March 2024* | Government Relations | Recommendation rating: 8.0/10 > > **Pros**: We have only gone live with Maxcontact during the last couple of months, the support we received from Maxcontact staff from the very outset with demo, development and go live was very professional and supportive. Since go live this has continued with the support team when issues have occurred to ensure that our service continues to run effectively. > > **Cons**: We have been satisfied with everything so far > > Happy with service and support so far and look forward to see how we can develop this further. ----- ### "Max Contact Dialler" — 5.0/5 > **Paul** | *29 February 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: We have used Max Contact now for the last 7 years and the ease of use and support provided is first class. Out account manager Nigel is always readily available if ever needed. Support staff provide a first class service on getting a quick turnaround on getting a resolution on any concerns. Would highly recommend. > > **Cons**: The ease of use and overall layout - really users friendly to operate. > > All in all 10 out of 10 - first class service. ----- ### "Great Product, Excelent support team,Easy to use." — 5.0/5 > **Nicola** | *21 January 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: it is really easy to self manage, this has not been built for IT wiz Kids , its for real contact center /sales managers. great support team, very responsive and they understand how business critical their software is and that response time is a of utmost importance, you also have access to a account manager who again is really responsive. > > **Cons**: Not many the Max Contact development team are always adding new features and services to their system. > > All positive\! I am really happy with the service and the software, it really is value for money , we looked at a few other companies when we first on boarded Max Contact , but they had a lot more features and looked a lot less clunky than other bands , however as a price point they very evenly matched with their competitors. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2039855/maxcontact?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2039855/maxcontact) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data