RockSolid MAX

Affordable and easy-to-use POS software helps retailers grow

About RockSolid MAX

RockSolid MAX is a cloud-based point of sale (POS) software designed to help home and building suppliers manage inventories, purchasing, transactions, and other operations via a unified portal. The platform enables organizations to simultaneously create purchase and customer orders by automatically capturing product details from vendor catalogs.

RockSolid MAX includes document management functionality, which allows users to upload faxed or handwritten records and access purchase orders (POs), client quotes, sales invoices, orders, and more from a centralized repository. The built-in accounts receivable feature allows enterprises to process month-end statements and payments and view financial status of jobs or accounts. Cashiers can also handle check-out processes by scanning items, entering stock-keeping unit (SKU) IDs, or searching the inventory and share transaction information with customers via email or fax.

The purchasing and inventory management capabilities in RockSolid MAX let administrators automate purchasing and ordering processes using historical data, reconcile received orders, and track invoice status. Managers can also generate reports to gain insights into metrics related to sales, profits, financial summaries, transactions, and more in real-time via analytics and an interactive dashboard.

Pricing starting from:

N/A

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to RockSolid MAX

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to RockSolid MAX

Images

RockSolid MAX Software - RockSolid MAX POS transactions
RockSolid MAX Software - RockSolid MAX posting entries
RockSolid MAX Software - Receivables
RockSolid MAX Software - RockSolid MAX updating inventory prices
RockSolid MAX Software - RockSolid MAX Tablet View
RockSolid MAX Software - RockSolid MAX Mobility - Zebra TC57
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RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX Software - RockSolid MAX POS transactions RockSolid MAX Software - RockSolid MAX posting entries RockSolid MAX Software - Receivables RockSolid MAX Software - RockSolid MAX updating inventory prices RockSolid MAX Software - RockSolid MAX Tablet View RockSolid MAX Software - RockSolid MAX Mobility - Zebra TC57

Features

Total features of RockSolid MAX: 105

  • ACH Payment Processing
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Billing
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Commission Management
  • Contract/License Management
  • Cost Tracking
  • Customer Accounts
  • Customer Management
  • Customer Statements
  • Customisable Dashboard
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Visualisation
  • Discount Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Rental Software
  • File Recovery
  • File Sharing
  • Financial Reporting
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Key Performance Indicators
  • Kitting
  • Late Fee Calculation
  • Layaway Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Product Catalogue
  • Product Identification
  • Profit/Loss Statement
  • Profitability Analysis
  • Project Accounting
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Receivables Ledger
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rewards Management
  • Sales Orders
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Short / Long Term Rental
  • Strategic Planning
  • Supplier Management
  • Tax Management
  • Transaction History
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Vendor Managed Inventory
  • Visual Analytics
  • Warehouse Management
  • eCommerce Management

Alternatives

Spruce

3.4
#1 Alternative to RockSolid MAX
Spruce is a cloud-based business management and point of sale (POS) solution for home and building supply businesses....

NetSuite

4.1
#2 Alternative to RockSolid MAX
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business....

Acumen

3.5
#3 Alternative to RockSolid MAX
Acumen is an accounting software that helps enterprises manage and streamline accounting operations on a centralized...

Odoo

4.2
#4 Alternative to RockSolid MAX
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Reviews

Overall rating

3.6 /5
(29)
Value for Money
3.9/5
Features
3.4/5
Ease of Use
3.4/5
Customer Support
3.6/5

Already have RockSolid MAX?

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Showing 5 reviews of 29
Misty S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is a powerful program with features we need to adapt too

Reviewed on 14/09/2019

Easier training for new employees. Non inventory items are easier to track without adding or...

Easier training for new employees. Non inventory items are easier to track without adding or deleting from current inventory. We were the first to use the Repeat Rewards with Rockmaxx and it was great to work with the support team. All customer service has been great with our ups and downs. To realize we have come so far in 6 months is unbelievable. All sales and customer service reps have followed up with our issues. We have felt like they are one of us when a new issue arrives. I feel we have a lot more to learn with this program due to it's size. A few employees have gone back to the training videos to dig in deeper. As with all programs the more you want to learn the easier it is to use

Pros

Look up features are very user friendly if unsure of the correct name for item you can search with minimum effort
Easy use for non tech employees.
Can remote in to system off site.
Price point.
Automatic updates with the cloud based system. No more scheduling these
Automatic backup no expensive server and IT to ensure this is completed.

Cons

These cons are base on using Rock Solid for 13 years.
Task takes multiple windows to complete verse all on one window.
Report program had to purchase another program to receive all reports
Time clock not within another program needed for employees
More steps and windows to complete an easy inventory fix.
No hand held device to scan and print labels as with Rocksolid

Sharon W.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to learn

Reviewed on 08/08/2017

I think all in all, they have a great software program for our hardware store. It fits us well...

I think all in all, they have a great software program for our hardware store. It fits us well without breaking the bank.

Pros

I am fortunate that I get to use both sides of the system. The POS and Roman. Both sides are easy to navigate. The inventory control is fabulous! Especially helpful when you are trying to do your weekly order. You scan something with the handheld and your inventory number for that item is right in front of you. You can do this quickly and make any corrections if necessary right then and there. It saves you time. In Roman, the ease of printing and or emailing monthly statements is wonderful! Easy program to keep track of our customer accounts. Also like the availability of useful reports to keep track of your business.

Cons

I wish at times it was quicker to get in touch with someone regarding an issue. Sometimes, you would like an answer right away to free yourself up to move on to the next thing. But, all in all, I DO LIKE the system! There isn't a perfect system out there, they all have their quirks now and again. If someone is turned off by these little bumps in the road here and there, then they are NOT being realistic.
When you do get in touch with someone, they know what they are doing and take care of your issue completely! They get the job done and correctly! No complaints with their expertise, that's for sure.

Angel C.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Ok POS Sytem.

Reviewed on 11/08/2017

Just feels like they want t get as much money out of the customer as they can with added features...

Just feels like they want t get as much money out of the customer as they can with added features that cost extra, which are part of most POS Systems basic package.

Pros

RockSolid is a reliable software with very few glitches. Uptime is high. Easy to learn and operate.

Cons

Important features needed for margins not available. Can not enter more than one product at a time. Does not have a tool to import items.

Jay F.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We have the system for over 15 years. We operated 3 hardware stores on a multi-store...

Reviewed on 22/07/2017

The Rock Solid system in our True Value hardware store allows my wife and I to travel and still...

The Rock Solid system in our True Value hardware store allows my wife and I to travel and still have the controls necessary to conduct our business , even remotely.

Pros

The system is efficient. We handle about 250 customers per day with 2 point-of-sale units and 2 extra terminals on the sales floor and 2 in the office. We process 80% of our sales on credit cards with the new Cayan system which also is very efficient. We have house charge accounts who receive emailed invoices and statements. The reports are plentiful and the support from True Value is experienced and thorough. We utilize the employee time clock and all our employees find the system easy to operate and with our cable internet provider, quick.

Cons

I am happy to say that I cannot think of any "cons". The original system was developed by a computer person for a hardware store owner. The 2 guys then formed Rock Solid and further advanced the POS structure to make it available to retail hardware, garden centers and rental facilities in our industry.

Please feel free to call me for any further information. Jay Feinsod 914-447-5935

Cr M.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

IMOC Building Supplies

Reviewed on 17/04/2019

Pros

It is very user friendly, and also easy to learn to use. The support/training team goes out of their way to make sure you know what you are doing and you are setup for success.

Cons

It is a little back on forth between pages/tabs to get the information you need, but it is not a big issue. Once you learn where to find what your looking for it is a breeze.

Showing 5 reviews of 29 Read all reviews

RockSolid MAX FAQs

Below are some frequently asked questions for RockSolid MAX.

RockSolid MAX offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

RockSolid MAX has the following typical customers:

Self Employed, 2-10, 11-50

RockSolid MAX supports the following languages:

English

RockSolid MAX supports the following devices:

We do not have any information about what integrations RockSolid MAX has

RockSolid MAX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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