---
description: Learn how WeHelp can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for WeHelp.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WeHelp Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [WeHelp](/software/2040503/wehelp)

# WeHelp

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> WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: WeHelp

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: WeHelp is offered across two pricing plans, outlined below. A 15-day free trial is available.

Startup: $19/month
Business: $49/month
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese
- **Available Countries**: Brazil, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Email Management
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management

## Integrations (2 total)

- ActiveCampaign
- Pipedrive

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)
- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.co.uk/directory/1963/nps/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Alternatives

1. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (945 reviews)
2. [SurveySparrow](https://www.getapp.co.uk/software/111349/surveysparrow) — 4.4/5 (121 reviews)
3. [Zoho Survey](https://www.getapp.co.uk/software/91188/zoho-survey) — 4.6/5 (450 reviews)
4. [Survicate](https://www.getapp.co.uk/software/101401/survicate) — 4.6/5 (99 reviews)
5. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews)

## Reviews

### "Um dos melhores sistemas de gestão da experiência do cliente e NPS do mercado" — 5.0/5

> **Dilson** | *13 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A facilidade de integrar, configurar e colocar em uso são grandes diferenciais.
> 
> **Cons**: Não vejo nada que desagrade ou desabone a ferramenta.
> 
> Já usávamos uma ferramenta de NPS mas trocamos para o WeHelp há cerca de 4 anos e estamos muito satisfeitos com os resultados e com a evolução do produto.

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### "Excelente solução" — 5.0/5

> **Rogério** | *26 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: A integração com o sistema da catraca ajuda muito, o fato de ser fácil e intuitivo facilita engajamento do time além das constantes melhorias e o envolvimento .
> 
> **Cons**: Poderia integrar pra gera automações com meu sistema e com outras soluções
> 
> A wehelp melhorou muito minhas tomadas de decisão quanto a estratégia da empresa . Ouvir o cliente , se aproximar dele e construir uma empresa melhor com ele

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### "Muito mais do que a nota de NPS" — 5.0/5

> **Daniele** | *25 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Além de ser uma ferramenta muito fácil de usar, é possível organizar as respostas do campo aberto através de tags, o que deixa o conteúdo ainda mais rico e simples para análise.Poder acompanhar quais são os pontos de contato que interferem na nota do cliente também é bem bacana.
> 
> **Cons**: Sinto de falta de ter um ranking em algumas situações.Ex.: - Organizar os pontos de contato por nota.- Organizar as academias por nota de NPS
> 
> WeHelp vai muito além da nota de NPS. A ferramenta nos proporciona ter uma visão mais detalhada do funcionamento da academia e dos clientes, assim, em vários momentos, auxiliando na tomada de decisões. Além disso, é muito simples de usar e com diversas configurações que o próprio usuário pode fazer.

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### "Imprescindível" — 5.0/5

> **Cássio** | *27 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ferramenta imprescindível para nortear as melhores decisões , entender as necessidades através do olhar do cliente .
> 
> **Cons**: A formatação que o e-mail é entregue após envio .Os parágrafos e espaçamentos se alteram .
> 
> Ótima

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### "Satifação com o produto" — 5.0/5

> **Emanuel** | *25 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Sistema fácil, intuitivo e confiável. Nos ajuda a monitorar a satisfação dos nosso clientes e aperfeiçoar nossa operação\!
> 
> **Cons**: O WeHelp é um sistema muito prático e não tem elementos de dificil entendimento ou compreensão.
> 
> O sistema tornou a nossa busca por conhecer o nosso cliente mais fácil e nos auxilia diariamente a buscar o aperfeiçomento da nossa operação\!

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2040503/wehelp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/wehelp/> |
| en-AE | <https://www.getapp.ae/software/2040503/wehelp> |
| en-AU | <https://www.getapp.com.au/software/2040503/wehelp> |
| en-CA | <https://www.getapp.ca/software/2040503/wehelp> |
| en-GB | <https://www.getapp.co.uk/software/2040503/wehelp> |
| en-IE | <https://www.getapp.ie/software/2040503/wehelp> |
| en-NZ | <https://www.getapp.co.nz/software/2040503/wehelp> |
| en-SG | <https://www.getapp.sg/software/2040503/wehelp> |
| en-ZA | <https://www.getapp.za.com/software/2040503/wehelp> |
| pt | <https://www.getapp.com.br/software/2040503/wehelp> |
| pt-PT | <https://www.getapp.pt/software/2040503/wehelp> |

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