QuickBooks Online
About QuickBooks Online
QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.
The software connects accounting, expense management, payments, and payroll, allowing businesses to streamline their operations. QuickBooks Online offers a mobile application for managing business on the go and integrates with multiple third-party platforms.
Key benefits of QuickBooks Online
• Cloud-based accounting software that helps manage business finances
• Offers features including invoicing, expense tracking, reporting, and more
• Integrates with third-party applications including payroll, payments, POS systems, and more
• Available on desktop and mobile devices for accessibility
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Once you learn it, it feels like home!
Reviewed on 25/09/2024
While it is has taken some time to learn to how to create and customize according to our needs, I...
While it is has taken some time to learn to how to create and customize according to our needs, I now feel it quite simple to handle our accounting and reporting.
Pros
Remote access to our books and allows me to provide access to my accountant and board treasurer. Reports are easy to produce. Entering and classifying transactions is simple now that I know the software.
Cons
It would be great if the nonprofit version would default to the proper statement names such as Statement of Activities (for P/L) and Statement of Financial Position (for Balance Sheet).
Alternatives Considered
NetSuiteReasons for Switching to QuickBooks Online
Ease of use and the lack of desire to learn new software- Industry: Plastics
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
On the GO access
Reviewed on 27/02/2025
Overall we like using QuickBooks Online for our day to day business operations.
Overall we like using QuickBooks Online for our day to day business operations.
Pros
The ease of use. QuickBooks Online allows our company to update orders, inventory, and invoices from anywhere.
Cons
The report selections aren't what we need. When looking for reports for sales you can't find them for the criteria we require.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Overpriced, Poor Support, and Billing Issues – Not Worth It
Reviewed on 17/01/2025
Customer support is a dealbreaker for me. Since QuickBooks failed in this area, I’ve moved to a...
Customer support is a dealbreaker for me. Since QuickBooks failed in this area, I’ve moved to a better platform.
If you’re okay with paying high fees and tolerating poor support just to have the QuickBooks brand, the software itself is solid. But for me, it wasn’t worth the headache.
Pros
It's an accounting software with all of the features that a small to medium sized business could need. Integrations, mobile app and built-in payment processing to name a few. Probably the only one on the market that has all of these features combined.
Cons
It has a lot of hidden downsides:
1- Subscriptions get pricey real fast, especially if you work with multiple currencies or if you have payroll.
2- Customer service is a joke to them, people on the phone can't really help with technical issues other than logging in remotely and pointing to things. Their email support is also not very helpful as you can't reply to it. To me, they make it very clear that support, is not a conversation, but rather a reiteration of their terms and conditions.
3- For an accounting software, they make a lot of mistakes in their subscription billing. For instance, after canceling a $60/month subscription for one business, I was charged $60/month for another, with fewer features. When I reported this, they refused to correct the issue, citing policy.
- Industry: Law Practice
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
If you are an attorney, just go with Clio Accounting; Quickbooks might be longer in business,...
Reviewed on 18/11/2024
Why is QB becoming so expensive? I originally chose QB because of loyalty to Intuit. I tried for a...
Why is QB becoming so expensive? I originally chose QB because of loyalty to Intuit. I tried for a while but trying to get my finances in order after so long of commingling my business and personal accounts became too much. When I decided to try it again recently, now I am far priced out as a small business and as far as I know, the services are the same. I found the price hike highly disappointing. It was a good time to find out Clio began offering accounting for attorneys
Pros
I liked that it integrates with Clio as well as the other intuit product line; the interface is fairly navigable, but i am unsure the pros outweigh certain drawbacks
Cons
QB was fine, a bit hard to understand for a non-accountant; but I guess that could be because i never made use of their expert help and insisted on onboarding myself totally manually as a new businessperson
Alternatives Considered
QuickenReasons for Switching to QuickBooks Online
integration with Clio; although I dont recall that integration ever serving my needs- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Cost-Effective Tool for Multiple Users
Reviewed on 12/03/2025
Great cost-effective tool for multiple users to be able to have access, especially important when...
Great cost-effective tool for multiple users to be able to have access, especially important when they don't share office space.
Pros
Easy for users and owners to all have access
Cons
Does not integrate as well as QB Desktop does with other software applications
QuickBooks Online FAQs
Below are some frequently asked questions for QuickBooks Online.Q. What type of pricing plans does QuickBooks Online offer?
QuickBooks Online offers the following pricing plans:
- Starting from: US$35.00/month
- Pricing model: Subscription
- Free Trial: Available
QuickBooks Online is offered across four pricing tiers. A 30-day free trial is also available.
Q. Who are the typical users of QuickBooks Online?
QuickBooks Online has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does QuickBooks Online support?
QuickBooks Online supports the following languages:
Arabic, Chinese, English, European Portuguese, German, Italian, Japanese, Korean, Portuguese, Spanish, Thai
Q. Does QuickBooks Online support mobile devices?
QuickBooks Online supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does QuickBooks Online integrate with?
QuickBooks Online integrates with the following applications:
Accelo, Acuity Scheduling, ApprovalMax, AutoEntry, Avalara, BILL Accounts Payable & Receivable, BQE CORE Suite, Batchbook, BigCommerce, BigTime, Birdeye, BlueFolder, Bolt, Boxstorm, Buddy Punch, Buildertrend, Celoxis, ChargeOver, Checkfront, Chrometa, Cin7 Core, Cin7 Omni, ClockShark, Constant Contact, ConvergeHub, CreditorWatch Collect, Datamolino, Deputy, Dext, Dryrun, EZRentOut, Emburse Nexonia, Entryless, Erplain, Expensify, Fathom, Field Promax, Field Service Management, Float Cash Flow, Freckle, Freshdesk, Function Point, Gusto, HandiFox, Harvest, Hike, Housecall Pro, Hubdoc, Ignition, Insightly, Insightly Marketing, InvoiceSherpa, Jobber, Kantata, Karbon, Kickserv, Kindful, Knowify, LeanLaw, LivePlan, MRPeasy, Method CRM, MicroBiz Cloud POS, Microsoft Power BI, MinuteDock, Neat, Neon CRM, Now Commerce, OfficeBooks, OnTheClock, Panalitix, PayPal, Pepperi, Pinnacle Cart, Pipeline CRM, Planyo, Plooto, Projector by BigTime, QR Inventory, Quadient Accounts Payable Automation, Quadient Accounts Receivable by YayPay, QuickBooks Time, Quickbase, Quotient, Qvinci, RazorSync, Repsly, Rerun, Rydoo, SAP Concur, Sage Network, SellerActive, ServiceM8, ServiceTitan, ServiceTrade, Share a Refund, SherpaDesk, ShipRush, Shoeboxed, Shopify, Simpro, Skyvia, Spotlight Reporting, Square Point of Sale, Stitch Labs, Sumac, SurePayroll, Tallie, Time Tracker, Timely, Timesheet Mobile, TriNet Expense, Unleashed, VeriClock, WORKetc, Wagepoint, Webgility, When I Work, Workiz, Zapier, Zoho Analytics, Zoho Creator, Zoho Expense, iBE.net, mHelpDesk, noCRM.io, vcita
Q. What level of support does QuickBooks Online offer?
QuickBooks Online offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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