Hootsuite
About Hootsuite
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.
With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard.
As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care. Push your results further and get more from social faster with Hootsuite.
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Social Media Management Software
Reviewed on 18/10/2024
Great experience so far! Been several months and they’ve been so helpful.
Great experience so far! Been several months and they’ve been so helpful.
Pros
Hootsuite’s training resources for their platform and social media marketing are top notch!
Cons
I do wish posting stories through Hootsuite was easier. I wish the app had more to offer.
Alternatives Considered
BrandwatchReasons for Switching to Hootsuite
The academy and training resources are the best in the market- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful, Time-Saving Social Media Solution for Serious Users
Reviewed on 31/10/2024
Overall, Hootsuite has been an invaluable tool for managing my social media presence. It provides a...
Overall, Hootsuite has been an invaluable tool for managing my social media presence. It provides a powerful suite of features that streamline planning, scheduling, and analytics, which has allowed me to stay on top of content with ease. While the learning curve and cost may be considerations, especially for new users, the time saved and the value added make Hootsuite an excellent investment in my social media strategy.
Pros
The ability to streamline all my social media accounts into one easy-to-navigate dashboard is a game-changer. Scheduling content across multiple platforms saves hours each week, and Hootsuite’s analytics provide deep insights that help improve my strategy. It’s perfect for handling the social presence of a growing brand or small business, giving me all the tools I need in one place.
Cons
The pricing for premium features feels a bit steep, especially for small businesses or independent users who don’t need all the bells and whistles. The dashboard can also feel a bit crowded at times, which makes it challenging for new users to get comfortable. Finally, customer support could be more responsive, as it sometimes takes a while to get help when you need it.
Reasons for Switching to Hootsuite
I chose Hootsuite because of its comprehensive feature set, which combines scheduling, analytics, and social listening tools in one platform. While Buffer and Later are great for scheduling, they don’t offer the same level of analytics and multi-platform support. Sprout Social was also a consideration, but Hootsuite’s pricing and user-friendly interface suited my needs better.- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
We switched away from Hootsuite!
Reviewed on 30/04/2024
Pros
We used to like Hootsuite, it has a nice UI and UX but simply lacks features that we need to maintain our social media presence.
Cons
The cost of the software. So much software out there offers the same platform with more features for less.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Robust social media management with a price tag.
Reviewed on 15/09/2024
Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights,...
Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights, but it may be too expensive for individuals, freelancers, and small businesses.
Pros
Hootsuite allowed us to schedule posts across multiple platforms, providing analytics and insights to track the post performance.
Cons
The cost was high, starting at $99 per month, that is why we changed to another service.
Reasons for Switching to Hootsuite
Curious to try alternatives to discover what platform worked best for us.
- Industry: Design
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
If only it were cheaper!
Reviewed on 18/10/2024
Easy to use and does exactly what it describes.
Easy to use and does exactly what it describes.
Pros
Hootsuite is super simple to set up and use. It enables me to run several Social Networks on behalf of clients.
Cons
The price. €99 per month is a lot of money.
Alternatives Considered
SmarterQueueReasons for Switching to Hootsuite
I didn't. I use both because they offer different things that suit different clients.Hootsuite FAQs
Below are some frequently asked questions for Hootsuite.Q. What type of pricing plans does Hootsuite offer?
Hootsuite offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Available
Free - 1 user / 2 social accounts Professional: $49/month - 1 user / 10 social accounts Team: $129/month - 3 users / 20 social accounts Business: Starting at $739/month - 5 users / 35 social accounts Enterprise: Contact Hootsuite Media for pricing - unlimited users / 50+ social accounts
Q. Who are the typical users of Hootsuite?
Hootsuite has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hootsuite support?
Hootsuite supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Hootsuite support mobile devices?
Hootsuite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hootsuite integrate with?
Hootsuite integrates with the following applications:
123FormBuilder, Adobe Analytics, Adobe Commerce, Adobe Experience Manager, Airtable, Audiense, Basecamp, Batchbook, Blogger, Box, BrandMaxima, Brandwatch, Bynder, CELUM, Canva, Chat for Jira Service Desk, Chatfuel, Chatkit, ClickDesk, Cloohawk, Constant Contact, Data Dwell Digital Asset Management, Data Dwell Sales Enablement, Digimind, Disqus, Dropbox Business, Feedly, Freshdesk, Get Satisfaction, Gmail, Google Analytics 360, Google Calendar, Google Drive, Google Translate, Higher Logic Vanilla, HubSpot CMS Hub, HubSpot CRM, HubSpot Marketing Hub, Influitive, Instagram, Interact, Issuu, JIRA Service Management, Kapost, LeadSift, LinkedIn for Business, Lucidya, Mailchimp, Marketo Engage, MediaValet, Meltwater, Mentionlytics, Meta for Business, Microsoft SharePoint, Microsoft Teams, Microsoft Viva Engage, Mintent, NetX, Newslit, Nimble, OneDrive, Oracle Eloqua Marketing Automation, Outgrow, PhotoShelter for Brands, PromoRepublic, Quid, Radarly, ReviewInc, ReviewTrackers, Salesforce Sales Cloud, Scoop.it, Simple Sales Tracking, Slack, Social Hub, SocialFlow, Stackla, StoreYa, SugarCRM, SurveyMonkey, TINT, Tagboard, Tailwind TMS, Talkwalker, Trello, Trustpilot, Twitter/X, Uberflip, Vidyard, Webdam, WordPress, Zapier, Zendesk Suite, ZeroFOX, Zift Solutions, pixx.io, simplebooklet, webCRM
Q. What level of support does Hootsuite offer?
Hootsuite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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